We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wifi Horrible, the rest of the experience is very good” 4 of 5 stars
Review of Crowne Plaza Amsterdam Schiphol

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Save
You added Crowne Plaza Amsterdam Schiphol to your Saves list
Crowne Plaza Amsterdam Schiphol
4.0 of 5 Hotel   |   Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #5 of 12 Hotels in Hoofddorp
Chicago
Top Contributor
117 reviews 117 reviews
65 hotel reviews
Reviews in 64 cities Reviews in 64 cities
51 helpful votes 51 helpful votes
“Wifi Horrible, the rest of the experience is very good”
4 of 5 stars Reviewed November 16, 2013

I stayed here on business recently and was surprised to find a hotel in 2013 that had such poor wifi service. Literally like a dial up line from the 90's - very frustrating! Everything else was quite good so this lack of internet access was surprising. The rooms are nice (although no plugs for charging by the bed), bed is comfortable, bathroom is spacious. The service is excellent. I enjoyed the breakfast. Also the hotel is very conveniently located to the airport and a short walk to the train that can take you to the city center.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 18, 2013
Dear dysphorichousewife,
Thank you very much for taking the time to share your comments online. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.
With regards to the internet, I would like to inform you that we continue to evaluate it and make improvements where possible. Basic wifi can be accessed free of charge, but high speed internet is also available.
Again I would like to thank you for your feedback and we are looking forward to welcome you again as our guest in the future and receiving a next review.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

945 reviews from our community

Traveler rating
    324
    378
    131
    75
    37
See reviews for
110
139
71
518
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 14, 2013

As a business traveller, the room is a good size and has everything you need - slightly dated decor, but in good condition. The restaurant is fairly poor in terms of both service and food, although waiter was very friendly when he did get round to coming over. I find it rather an 'international' hotel, but offers everything you need for a night's stay. Great wifi connection.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 18, 2013
Dear GoodeTraveller,
Thank you very much for taking the time to write your comments regarding your stay in our hotel.
We are sorry to read that you were not satisfied with our restaurant. We do our best to offer a wide range of seasonal dishes with a Dutch touch.
Thank you again for posting your comments. My team and I would welcome the opportunity to be your hosts once more in the future.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 13, 2013

The hotel is well managed, very clean and organized. Beds are good and rooms have generous space. Breakfast is also very good.
All team members have been professional and dinner at the restaurante was also very good.

Room Tip: Top floors are better
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 18, 2013
Dear Bernardo N,
Thank you very much for your nice comments and compliments about our hotel. We are happy to read that you had such a pleasant stay.
My team and I would welcome the opportunity to be your hosts once more in the future.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 13, 2013

This place is designed to gouge your wallet the minute you check in. Nothing is free including the internet which they call complementary. Be prepared to pay $25 for a 1/3 lb hamburger! The free shuttle to the hotel cost $10 to get back to the airport. If you want room service it cost an addition $10 for the delivery. So now you are at $35 for that 4 buck burger you would enjoy back stateside. Do not stay at this hotel unless you are a trust fund baby that has no concept of money versus value. By the way I stay near schiphol 6 nights per years so I'm not a newby to this local. Just thought since I'm platinum at holiday inn I would give it a try.

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 18, 2013
Dear Wojomoto,
Thank you for leavind a review regarding your stay at Tripadvisor.
We do apologize for any inconvience you may have experienced during your stay. Throughout the hotel we do offer free basic wifi. Should you require high speed internet, a charge is applicable. It is also correct that we add a delivery charge to room service. All extra charges are communicated on our website and/or on the menu in the room.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoofddorp, Noord-Holland, Netherlands
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2013

I am one of the regular Business Owners who visit the hotel for the lunch, coffee and I also organise all my Events in this great hotel. The attitude of the Service, is wonderfull AND they always overdeliver on their promise! If you are looking for an hotel, Nearby schiphol, to stay over or/and meetings, just visit Crown Plaza Hotel Schiphol. You wont be disappointed!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 5, 2013
Dear AramikGarabidian,
Thank you very much for your nice comments and compliments about our hotel. We have passed your feedback on to our staff and it was much appreciated.
We look forward to welcoming you again in our hotel and to receiving your next review on TripAdvisor or on our own review page of our hotel.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds UK
Top Contributor
81 reviews 81 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed October 23, 2013

My husband and I stayed here for several days over last weekend. We had a lovely room (115) set on a curve with a number of curved windows making the room light and bright and a good size. The only fault was that it was rather dusty. However, the bed was very comfortable and the linen crisp. Food was excellent, and the staff in reception and dining room some of the most helpful and friendly to be found anywhere. Although this hotel is outside Amsterdam it is very easy to get into the city centre on the train (you need exact coins for the ticket machine at the station - the hotel can help with necessary change). I would certainly recommend this hotel and be happy to stay here again.

Room Tip: Ask for a corner room eg 115
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, October 29, 2013
Dear Jan S,
Thank you for leaving a review regarding your stay at the Crowne Plaza Amsterdam-Schiphol.
Your comments regarding our hotelteam and the room will definately be shared within the hotel and the departments responsible.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stoke-on-Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2013

Just got back from staying here, got a really good deal through Groupon- 3 nights for £144 bargain!! We had an early morning flight and arrived from the airport via the hotel shuttle which was free to the hotel, no problem locating it outside arrivals. We arrived at check in at 9.30am and really didn't expect our room to be ready. However it was which was a bonus. We unpacked and then went into Amsterdam to explore. Yes, this hotel is situated 20 minutes by train outside the centre, however if you do your homework you will already know this. Why people stay here and then complain about the location I don't know. One thing- even though it is close to the airport, railway and a main road we had a good nights sleep every time, something which you wouldn't get in the city centre. Hoofddorp is a nice area with plenty of restaurants to choose from only a 10 minute walk from the hotel.

One word of advice when using the trains.....take plenty of change and I mean coins!!The station is a 10 minute walk from the hotel and will ONLY take maestro cards or coins. Two single tickets into the centre is 9 euros 20 cents (it is no cheaper buying a return). The ticket machine does not take notes and there is no ticket desk although on our first day we bought a bottle of water at the kiosk and the assistant kindly gave us change. Once at central station in Amsterdam the desk is manned 24 hours but you will pay an extra euro to have someone serve you!!!!! Having said all that the trains run efficiently and are easy to understand. The ticket machines are also easy as there is an english option...oh also look out for machines that only take cards we didn't have maestro cards so needed to use the coin machine..they don't all take coins.

Some people also complain about paying 7 euros 50 cents for the shuttle to the airport from the hotel...but another tip....walk 10 minutes to the station and for 2 euros 10cents and 1 stop on the train you arrive at Schipol station which is below the airport-easy!!!!

All in all we had a most enjoyable stay at the Crowne Plaza, I would recommend it to others and would definately stay there again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, October 29, 2013
Dear tylertomo,
Thank you for your great review regarding your stay at the Crowne Plaza Amsterdam-Schiphol.
When reading your review it is clear you did your homework regarding the location of the hotel and the transportation. Should you choose our hotel again during the future, then perhaps our hotelteam can give you some extra tips about the area.
Thank you again for taking the time to write a review.
Kind regards,
Maurice Jansen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Crowne Plaza Amsterdam Schiphol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Amsterdam Schiphol

Address: Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hoofddorp
#3 Business Hotel in Hoofddorp
#3 Luxury Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Amsterdam Schiphol 4*
Number of rooms: 243
Official Description (provided by the hotel):
The hotel Crowne Plaza Amsterdam Schiphol is a luxury hotel at only a 10-minute drive from Amsterdam Airport Schiphol. The hotel is conveniently accessible from the airport via a private airport shuttle bus service. Located only a few miles from the A4, both Amsterdam and The Hague are within easy reach. This hotel is also the ideal basis to visit the Keukenhof flower bulbs.The hotel Crowne Plaza Amsterdam Schiphol offers a complementary shuttle service to companies in Hoofddorp and the Schiphol area upon request. Hoofddorp train station with direct services to Amsterdam city center and Leiden is only an 8-minute walk.This 242 room hotel features a leisure club with indoor swimming pool, Jacuzzi, gym and solarium for your well-deserved relaxation after a long journey. Looking for a place to meet? The hotel Crowne Plaza Amsterdam Schiphol houses 14 multifunctional meeting rooms.The hotel Crowne Plaza Amsterdam Schiphol is very proud to introduce its new stylish restaurant @The Lobby. In a modern yet sophisticated setting you can enjoy fresh culinary delights inspired by Dutch heritage prepared by our renowned chef.High speed Internet access is available at a charge in all guest rooms and public areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Orbitz, Booking.com, Hotels.com, getaroom.com, EasyToBook, Despegar.com, Odigeo, Otel, Travelocity, Agoda, TripOnline SA and Tingo so you can book your Crowne Plaza Amsterdam Schiphol reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Amsterdam Schiphol Hotel Hoofddorp
Crowne Plaza Hoofddorp
Crowne Plaza Hotel Hoofddorp

Owners: What's your side of the story?

If you own or manage Crowne Plaza Amsterdam Schiphol, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.