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“Excellent hotel” 5 of 5 stars
Review of Crowne Plaza Amsterdam Schiphol

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Crowne Plaza Amsterdam Schiphol
4.0 of 5 Hotel   |   Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands   |  
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Ranked #3 of 12 hotels in Hoofddorp
Leeds UK
Top Contributor
67 reviews 67 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
“Excellent hotel”
5 of 5 stars Reviewed October 23, 2013

My husband and I stayed here for several days over last weekend. We had a lovely room (115) set on a curve with a number of curved windows making the room light and bright and a good size. The only fault was that it was rather dusty. However, the bed was very comfortable and the linen crisp. Food was excellent, and the staff in reception and dining room some of the most helpful and friendly to be found anywhere. Although this hotel is outside Amsterdam it is very easy to get into the city centre on the train (you need exact coins for the ticket machine at the station - the hotel can help with necessary change). I would certainly recommend this hotel and be happy to stay here again.

Room Tip: Ask for a corner room eg 115
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, October 29, 2013
Dear Jan S,
Thank you for leaving a review regarding your stay at the Crowne Plaza Amsterdam-Schiphol.
Your comments regarding our hotelteam and the room will definately be shared within the hotel and the departments responsible.
Kind regards,
Maurice Jansen
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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English first
Stoke-on-Trent, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 22, 2013

Just got back from staying here, got a really good deal through Groupon- 3 nights for £144 bargain!! We had an early morning flight and arrived from the airport via the hotel shuttle which was free to the hotel, no problem locating it outside arrivals. We arrived at check in at 9.30am and really didn't expect our room to be ready. However it was which was a bonus. We unpacked and then went into Amsterdam to explore. Yes, this hotel is situated 20 minutes by train outside the centre, however if you do your homework you will already know this. Why people stay here and then complain about the location I don't know. One thing- even though it is close to the airport, railway and a main road we had a good nights sleep every time, something which you wouldn't get in the city centre. Hoofddorp is a nice area with plenty of restaurants to choose from only a 10 minute walk from the hotel.

One word of advice when using the trains.....take plenty of change and I mean coins!!The station is a 10 minute walk from the hotel and will ONLY take maestro cards or coins. Two single tickets into the centre is 9 euros 20 cents (it is no cheaper buying a return). The ticket machine does not take notes and there is no ticket desk although on our first day we bought a bottle of water at the kiosk and the assistant kindly gave us change. Once at central station in Amsterdam the desk is manned 24 hours but you will pay an extra euro to have someone serve you!!!!! Having said all that the trains run efficiently and are easy to understand. The ticket machines are also easy as there is an english option...oh also look out for machines that only take cards we didn't have maestro cards so needed to use the coin machine..they don't all take coins.

Some people also complain about paying 7 euros 50 cents for the shuttle to the airport from the hotel...but another tip....walk 10 minutes to the station and for 2 euros 10cents and 1 stop on the train you arrive at Schipol station which is below the airport-easy!!!!

All in all we had a most enjoyable stay at the Crowne Plaza, I would recommend it to others and would definately stay there again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, October 29, 2013
Dear tylertomo,
Thank you for your great review regarding your stay at the Crowne Plaza Amsterdam-Schiphol.
When reading your review it is clear you did your homework regarding the location of the hotel and the transportation. Should you choose our hotel again during the future, then perhaps our hotelteam can give you some extra tips about the area.
Thank you again for taking the time to write a review.
Kind regards,
Maurice Jansen
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London, United Kingdom
Top Contributor
59 reviews 59 reviews
33 hotel reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed October 21, 2013

Stayed here for business and chose the airport location because I was doing business between Amsterdam and The Hague and wanted to be close to transport. Sadly this location is not good for that. The shuttle to the hotel is infrequent and takes a full 10 minutes between the airport and hotel. They also charge €7.5 for the return to the airport. It's on the far side of the airport from Amsterdam, so a cab back is over €50 from the city. You can stay at the Crowne Plaza Amsterdam Zuid location for the same price and have faster & cheaper connections to and from Schiphol and Amsterdam on the train.

The hotel itself is OK.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, October 22, 2013
Dear OhBabyItsBen,
Thank you for leaving a review about your stay at our property.
The location of the Crowne Plaza Amsterdam-Schiphol is indeed located near public transport options. The train station of Hoofddorp is close to the hotel and will take you to Amsterdam city centre in about 15 minutes. During fixed times the shuttle should be driving every 30 minutes to and from the airport. During a future stay our reception can provide you with details regarding public transport or the shuttle service.
Kind regards,
Martijn Fritsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vacquiers, France
1 review
5 of 5 stars Reviewed October 19, 2013

From check in to check out friendly helpful staff. The rooms are perfect and catered for every bodies desire. Modern and efficient with taste. Breakfast is like feeling at home. In between any thing is possible. Dinner even special diets are available. Bookings for visits out side the hotel never a problem and if time permits and transport is available the staff will go out of their way to make it happen. We have been coming and staying at this hotel for about 20 years now and can only give a 5 star plus rating. Either alone or with a group nothing is too much to ask. The staff at this hotel is " exceptional" friendly, helpful and resourceful. Wish other hotels would adopt the service standards of this great hotel. AN ABSOLUTE MUST STAY!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, October 22, 2013
Dear Jan T,
Thank you very much for this wonderful review about the Crowne Plaza Amsterdam-Schiphol.
It is great to read that you appreciate the property this much and we are proud of the level of service we have provided you during the years. We hope to be your host again in the future.
Kind regards,
Martijn Fritsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
1 review
1 of 5 stars Reviewed October 17, 2013

Hotel is okay. During my stay the TV in my room did not work. Reported it to hotel staff twice with no resolution. I wasn't in my room often, but a working TV would have been nice. There are better hotels in area for comparable price.

Room Tip: Go somewhere else
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  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, October 22, 2013
Dear Kohliekohl,
Thank you for leaving a review on Tripadvisor.
I apologise for the inconvenience you experienced with the tv in your room. A proper solution should have been provided and this will definately be discussed with the technical department.
We hope that you will grant the property another chance during a future stay and should you encounter any inconveniences do not hesitate and contact our manager on Duty.
Kind regards,
Martijn Fritsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 17, 2013

a great evening was had by myself and my colleague. We checked in about 21:00 and we were greeted with a smile. My room was very clean and the bed was very very comfortable. We enjoyed dinner and some beers in the restaurant and lounge. Our server, Ashley, was outstanding. She had a smile and great conversation. Very well done young lady! This stay would have been perfect except the WiFi signal was horrible. This was a business trip and as such I need to work. Poor WiFi is not good for business travel. Also the in-room movie service was not good either. The audio was choppy as was the video signal. Better movie quality on the airplane. I intend to ask for some rebate for the poor WiFi and in room movie service.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, October 22, 2013
Dear Jim M,
Your compliments regarding Ashley are highly appreciated and will be passed on to her.
We apologise for the inconvenience you experienced with our internet and movies. Please do not hesitate to call to our reception and let the Technical Department assist you.
Kind regards,
Martijn Fritsen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt am Main
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2013

Convenient location and friendly staff. Clean and comfortable rooms. Bathrooms are spacious. Breakfast was very convenient and well stocked. Internet was fast and worked without any problems. They also has English language TV channels witch meant I could stay up to date.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, October 22, 2013
Dear TEK101,
Thank you for taking the time and leaving a review about the Crowne Plaza Amsterdam-Schiphol.
It is great to read that you enjoyed our services and facilities and that the selection of tv channels help you keeping up to date.
Perhaps during a next visit you can try our fitness centre.
Kind regards,
Martijn Fritsen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam Schiphol

Address: Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Hoofddorp
#2 Business Hotel in Hoofddorp
#2 Luxury Hotel in Hoofddorp
#2 Romantic Hotel in Hoofddorp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam Schiphol 4*
Official Description (provided by the hotel):
The hotel Crowne Plaza Amsterdam Schiphol is a luxury hotel at only a 10-minute drive from Amsterdam Airport Schiphol. The hotel is conveniently accessible from the airport via a private airport shuttle bus service. Located only a few miles from the A4, both Amsterdam and The Hague are within easy reach. This hotel is also the ideal basis to visit the Keukenhof flower bulbs.The hotel Crowne Plaza Amsterdam Schiphol offers a complementary shuttle service to companies in Hoofddorp and the Schiphol area upon request. Hoofddorp train station with direct services to Amsterdam city center and Leiden is only an 8-minute walk.This 242 room hotel features a leisure club with indoor swimming pool, Jacuzzi, gym and solarium for your well-deserved relaxation after a long journey. Looking for a place to meet? The hotel Crowne Plaza Amsterdam Schiphol houses 14 multifunctional meeting rooms.The hotel Crowne Plaza Amsterdam Schiphol is very proud to introduce its new stylish restaurant @The Lobby. In a modern yet sophisticated setting you can enjoy fresh culinary delights inspired by Dutch heritage prepared by our renowned chef.High speed Internet access is available at a charge in all guest rooms and public areas. ... more   less 
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Also Known As:
Crowne Plaza Amsterdam Schiphol Hotel Hoofddorp
Crowne Plaza Hoofddorp
Crowne Plaza Hotel Hoofddorp

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