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“Business class hotel” 4 of 5 stars
Review of Crowne Plaza Amsterdam Schiphol

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Crowne Plaza Amsterdam Schiphol
4.0 of 5 Hotel   |   Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands   |  
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Ranked #5 of 12 Hotels in Hoofddorp
Warsaw, Poland
1 review
“Business class hotel”
4 of 5 stars Reviewed March 20, 2013

Very good hotel not far from Schiphol Airport (near Amsterdam). Clean rooms & bathrooms. some fernitures needs to be refreshed but generaly very pleasant hotel to compare with rest hotels in Schiphol area.

Room Tip: just ask for a good room and smile at the front desk :-)
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  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 9, 2013
Dear TomasfromWola,

Thank you very much for your nice comments and compliments about our hotel.

We look forward to welcoming you again in our hotel and to receiving your next review on TripAdvisor.

With kind regards,

Maurice J. Jansen
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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964 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 19, 2013

The Crowne Plaza Amsterdam Schiphol is a very nice hotel. It has what you need and it does the job well. I usually stay for short trips and find the hotel to be comfortable, clean and the staff is helpful and friendly. The location is perfect and it's easy to get to the train station or take the shuttle to and from Schiphol Airport.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 9, 2013
Dear Thor2004,

Thank you very much for taking the time to write your comments regarding your stay in our hotel. We are pleased to read your kind words regarding the service you received from our team and the quality of our hotel itself.

We look forward to welcoming you again in our hotel during one of your future short trips and to receiving your next review on TripAdvisor.

With kind regards,

Maurice J. Jansen
Area General Manager
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Planegg, Germany
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 18, 2013

Big, nice and clean rooms. Very good restaurant and nice bar. Good breakfast. Friendly and helpful staff. Close to the Airport, easy access due to free of charge airport shuttle. Free base internet access in the room for faster internet you can choose the option high speed internet.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, April 9, 2013
Dear GoethIC,

Thank you very much for having taken the time to post your review on Tripadvisor. We are happy to hear that you had such a pleasant stay.

My team and I would welcome the opportunity to be your hosts once more in the future.


With kind regards,

Maurice J. Jansen
Area General Manager
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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed March 15, 2013

I was thinking that this hotel would be great because of other reviews
but sometimes it may be that it was a old reviews

One thing that was great was the food at the restaurant :-)
The service from the personal is better then the hotel it self

For people that are travelling a lot this is not something you will return to

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, March 18, 2013
Dear

Thank you for staying with us and leaving a review. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into.

We can assure you that our other reviews are recent as well, as the date of stay shows.
We are pleased that you appreciate the service of our team and the foor in de the Restaurant.

The room however, should smell according to our standards; clean and fresh. I will discuss this with my Executive Housekeeper.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.


With kind regards,

Maurice J. Jansen
Area General Manager
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Houston, Texas
1 review
5 of 5 stars Reviewed March 14, 2013

I stumbled upon this restaurant by accident - late night and trying to find some food. I was pleasantly surprised and totally blown away by the quality of this restaurant. Great selection, amazing taste, and friendly service. This s a tip notch restaurant. And with all that, they are open until 11 pm incase your travels force you into a late night dinner. I've stayed at several hotels in the area and I am staying at the Crowne Plaza next time,

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, March 18, 2013
Dear QS,

Thank you for your kind words regarding the service and quality of food you received in our Restaurant. We pride ourselves on superior customer service and I am glad to see that our Kitchen and Restaurant team went above and beyond to make your visit a great experience. I am sure my teammembers will appreciate reading your feedback as well.

We look forward to welcoming you in our hotel the next time you visit our area and to receiving your next review on TripAdvisor.

With kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Banff, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 11, 2013

The service was, as usual from the Crowne Plaza group - exceptional. Most other aspects to the hotel were dated and/or expensive.
While there is a free wifi option for guests, it is painfully slow with speeds that bring back memories of dial up internet. The paid option was a minimum of 8.50EU to a daily max of 22EU.
The food (served via room service) was very tasty and very expensive with a Cod Risotto coming in a 30.00EU, plus a 6.50EU tray charge!!!
The room was very well equipped but dated with frayed carpet and small showers.
All in all, I got what I paid for, but will choose less expensive and more updated accommodations when next at AMS.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, March 14, 2013
Dear Skiguy13,

Thank you very much for taking the time to write your comments regarding your stay in our hotel. We have taken good note of your comments, and really appreciate your sincerity.

Although we are pleased to read that our service is great, we are truly sorry that we couldn’t reach your expectations. Investments are being made in the hotel continuously to stay up to date with modern standards.

We will certainly take your comments serious and discuss them in our team.

With kind regards,

Maurice J. Jansen
Area General Manager
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Lagos, Nigeria
1 review
5 of 5 stars Reviewed March 10, 2013

I had my first experience with Crowne Plaza Hotels in Geneva, Switzerland way back in 2004 and the I know the hotel chain to be responsive and credible. Besides, the fact that I am a Priority Club member, I had a great sense of history and good recurring experience about quality and getting to Amsterdam Schiphol yesterday in the evening without prior reservation and booking, I came down straight to Crowne Plaza Hotels & Resorts Amsterdam Schiphol because the name stands for excellence and standard quality of service delivery. This is an excellent place (Crowne Plaza Hotels & Resorts Amsterdam Schiphol ) to be. On arrival the staff were very nice with great sense of courtesy. The room is very spacious and the arrangement of bed, table, and relaxing chair meets the standard anywhere else in the developed world. I would like to return to Amsterdam Schiphol Crowne Plaza Hotels & Resorts in the near future together with my family. I truly appreciate the cleanliness of the facility and I do appreciate the management for their excellent service delivery and total commitment to duty. It was another amazing experience at the priority club lounge at the 5th floor exclusively established for the use, benefits and relaxation of the Priority Club Members. The meals were just excellent and well worth the money. In a simply word, I received excellent services for my money and I would boldly say that Crowne Plaza Hotels & Resorts Amsterdam Schiphol is home away from irrespective where you come from, the facility will guarantee your comfort and happiness.

Room Tip: The 5th Floor is great and highly elevated. I encourage travelers to join Priority Club in order to...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, March 14, 2013
Dear Isaac A,

Thank you very much for your excellent comments and compliments about our hotelteam and rooms.

We look forward to welcoming you again in our hotel and to receiving your next review on TripAdvisor or on our own review page of our hotel.

With kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Amsterdam Schiphol

Address: Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Hoofddorp
#3 Business Hotel in Hoofddorp
#3 Luxury Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Amsterdam Schiphol 4*
Number of rooms: 243
Official Description (provided by the hotel):
The hotel Crowne Plaza Amsterdam Schiphol is a luxury hotel at only a 10-minute drive from Amsterdam Airport Schiphol. The hotel is conveniently accessible from the airport via a private airport shuttle bus service. Located only a few miles from the A4, both Amsterdam and The Hague are within easy reach. This hotel is also the ideal basis to visit the Keukenhof flower bulbs.The hotel Crowne Plaza Amsterdam Schiphol offers a complementary shuttle service to companies in Hoofddorp and the Schiphol area upon request. Hoofddorp train station with direct services to Amsterdam city center and Leiden is only an 8-minute walk.This 242 room hotel features a leisure club with indoor swimming pool, Jacuzzi, gym and solarium for your well-deserved relaxation after a long journey. Looking for a place to meet? The hotel Crowne Plaza Amsterdam Schiphol houses 14 multifunctional meeting rooms.The hotel Crowne Plaza Amsterdam Schiphol is very proud to introduce its new stylish restaurant @The Lobby. In a modern yet sophisticated setting you can enjoy fresh culinary delights inspired by Dutch heritage prepared by our renowned chef.High speed Internet access is available at a charge in all guest rooms and public areas. ... more   less 
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Also Known As:
Crowne Plaza Amsterdam Schiphol Hotel Hoofddorp
Crowne Plaza Hoofddorp
Crowne Plaza Hotel Hoofddorp

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