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“Crowne Plaza Schiphol” 5 of 5 stars
Review of Crowne Plaza Amsterdam Schiphol

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Crowne Plaza Amsterdam Schiphol
4.0 of 5 Hotel   |   Planeetbaan 2, Hoofddorp 2132 HZ, The Netherlands   |  
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Ranked #3 of 12 hotels in Hoofddorp
Cary, North Carolina
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“Crowne Plaza Schiphol”
5 of 5 stars Reviewed November 27, 2011

The Crowne Plaza Shiphol is a very nice hotel with comfortable, clean rooms. The staff is attentive and extremely nice. The Ambassador rooms are especially nice. Platinum Ambassador with Priority Club gives you access to the club level and the extra amenities that go with the level.
Overall, this is a very nice hotel and one that i will definitely return.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, December 1, 2011
Dear guest,

Thank you very much for staying with us and posting your great review on Tripadvisor.

It is wonderful to hear that we could live up to the high standards of Crowne Plaza and the Intercontinental Hotels Group and that you had a pleasant stay with us. With pleasure do we read your comments regarding our staff and the comfortable hotel rooms. Being a Priority Club member offers indeed a lot of advantages as you experienced.

Once more we would like to thank you for your great review, we look forward to welcome you back soon!


With kind regards,

Maurice J. Jansen
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
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Littleton, Colorado
Top Contributor
96 reviews 96 reviews
33 hotel reviews
Reviews in 48 cities Reviews in 48 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed November 23, 2011

Well, I was directed to write this review by the hotel. No kidding, as soon as I logged on to the "Basic" internet, I was sent here. I feel like I was given a cookie, but before I could taste it, I had to review it. LAME! Let me write my own review, when I tried all that I want to. I will write another review after my stay, not before. Shame on you Crowne Plaza!

Stayed November 2011, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 24, 2011
Dear guest,

We are sorry to read you interpreted the redirecting to the Tripadvisor page this way. As our guests feedback is extremely important to us we indeed ask our guests to post a review on line. Of course we do not expect from you to write your review at the beginning of your stay. We hope that you still have had a pleasant stay.

With kind regards,

Maurice J. Jansen
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 20, 2011

The hotel is near Schiphol and about 400 metres from Hoofdorp train station with access into Amsterdam town. Despite being near the airport, the rooms are quiet, as are the public areas. The rooms are comfortable and well equipped for a couple of days stay. As there is limited space to put clothes any longer might be a problem. A pooll; hot tub and gym are provided and are well presented. The only minor irritants are that the breakfast area is a little manic when more than 20 people are eating. The tables did not seem to be cleared very quickly and were not therefore set up for new arrivals for breakfast. There also can be a long queue for the coffee machine as coffee is not served to the tables.

The final and only real bugbear is the extortionate 7.5 Euro charge for the return bus to the airport. It is free from the airport but charged for the return "captive market". It is cheaper and easier to walk the short distance to Hoofdorp station and travel the 3/4 minutes to Schipol by train for 2Euros. The trains are frequent but bear in mind that the ticket machine only takes coins and debit cards, no notes or credit cards.

Room Tip: If you are an aviation enthusiast ask for a room which has a view of the runway.
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  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 24, 2011
Dear guest,

Thank you very much for writing your extensive review and providing us your feedback.

It is great to hear that you find our rooms and public areas quiet. When constructing the building we took a serious effort to prevent the flight noise. Crowne Plaza Amsterdam – Schiphol offers indeed a Health Club including a pool, whirl pool, fitness centre and solarium, a great place for relaxation.

We are sorry to read your comments with regards to the breakfast buffet. We will discuss your comments with our Food & Beverage department. We thank you for your time to post your comments and hope to welcome you again soon as our guest in the near future.


With kind regards,

Maurice J. Jansen
Area General Manager
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Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 17, 2011 via mobile

We stayed there 1 night for business at the airport. Decent amenties, a very relaxed and well equipped FTQ lounge.

Rooms were clean and beds were comfy! However, staff could be a bit more considerate (i.e. pc status)...maybe they had been kept on their toes by a convention going on.

Would probably stay there again!

  • Stayed November 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 24, 2011
Dear guest,

Thank you for taking the time to rate your stay online and posting your review.

It is great to hear you find our rooms clean and the beds comfortable! With regards to your feedback concerning our staff we would like to inform you that your comment will be discussed with our department heads.

We look forward to welcome you back soon with us.


With kind regards,

Maurice J. Jansen
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoofddorp, The Netherlands
1 review
3 of 5 stars Reviewed November 15, 2011

Bathroom towels not always remplaced, or even present. Water for bath/shower not hot for first night but fixed aferward, after I ask to do so. Soaps not replaced or filled... The rooms are quite spacious. The breakfast is not great but strange. You have to push many times the expresso machine button to get a descent amount of. Of course it is self service, so there is a queue.
But actually I spent good sleeping night there, and that was the main point. It is at 10 minutes walk from the train station. Only offices around, so don't go there for fun ;)

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 17, 2011
Dear guest,

Thank you for taking the time to rate your stay, we are very thankful for your review.

It is great to read you had a good night sleep! We are sorry to read your comments with regards to our Housekeeping department and breakfast facilities. Please be assured your comments will be discussed with the relevant departments. Crowne Plaza is indeed located in the middle of a large business area, however, not far from Amsterdam Airport and Amsterdam Central Station.

On behalf of the entire staff at Crowne Plaza Amsterdam - Schiphol we would like to thank you for staying with us and we hope to welcome you again soon.


With kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Top Contributor
169 reviews 169 reviews
79 hotel reviews
Reviews in 83 cities Reviews in 83 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed November 15, 2011

Rather expensive, but has a regular shuttle service and the rooms are clean and comfortable. It is rather pricey for just an overnight stay when you have no time to use the facilities, expecially when they charge Euros 7.50 for the shuttle back to the airport! A nice touch was having a box of two sleep sprays on the bed - a bottle of essential oils to put on your pulse and another bottle of lavender spray for the pillow. As an insomniac I do not sleep well in hotels, but had one of the best nights sleep for a long time, so maybe the oils helped! Breakfast was good with a nice choice, although the juice tasted metallic.

Room Tip: If you book a room on the Club Floor the shuttle service from the hotel to the airport is free of ch...
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  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 17, 2011
Dear guest,

Thank you very much for sharing your experiences on line. It is great to read your pleasant review.

We are happy to read your positive feedback regarding our breakfast and that you had one of the best nights sleep for a long time. Perhaps it is nice for you to know that Crowne Plaza conducted a research into the most important components of sleep. Based on these findings the Sleep Advantage program has been introduced. Main elements of this program are a high comfort of linen, special sleeping amenities (e.g. the oils and the spray) and guest services such as a guaranteed Wake-Up Call and exclusive Quiet Zones. The program has proven to be very valuable, it is very nice to hear you slept so well!

Again we would like to thank you for your time and effort to post your review on Tripadvisor. We look forward to welcome you back soon and to offer you another great night sleep.


With kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover, New Hampshire
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 11, 2011

Free shuttle from Schiphol seems to run on the half-hour, so it can be a long wait, but the hotel is fine. Rooms are modern and decently sized and the restaurant is very good (if a bit expensive). Shuttle costs €10 to ride back to the airport.

  • Stayed December 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaHoofddorp, General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review, November 15, 2011
Dear guest,

Thank you very much for your stay at Crowne Plaza Amsterdam - Schiphol and for your positive feedback.

With pleasure do we read your favourable comments regarding our hotel rooms and our restaurant. Please be informed that the shuttle service from Amsterdam Airport to Crowne Plaza Amsterdam – Schiphol is free of charge, the charge back to the airport is € 7,50 per person.

Again we would like to thank you for your time and effort to rate your stay on line. We are looking forward to welcoming you back at Crowne Plaza Amsterdam – Schiphol.


With kind regards,

Maurice J. Jansen
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Amsterdam Schiphol

Address: Planeetbaan 2, Hoofddorp 2132 HZ, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Hoofddorp
#2 Business Hotel in Hoofddorp
#2 Family Hotel in Hoofddorp
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Amsterdam Schiphol 4*
Official Description (provided by the hotel):
The hotel Crowne Plaza Amsterdam Schiphol is a luxury hotel at only a 10-minute drive from Amsterdam Airport Schiphol. The hotel is conveniently accessible from the airport via a private airport shuttle bus service. Located only a few miles from the A4, both Amsterdam and The Hague are within easy reach. This hotel is also the ideal basis to visit the Keukenhof flower bulbs.The hotel Crowne Plaza Amsterdam Schiphol offers a complementary shuttle service to companies in Hoofddorp and the Schiphol area upon request. Hoofddorp train station with direct services to Amsterdam city center and Leiden is only an 8-minute walk.This 242 room hotel features a leisure club with indoor swimming pool, Jacuzzi, gym and solarium for your well-deserved relaxation after a long journey. Looking for a place to meet? The hotel Crowne Plaza Amsterdam Schiphol houses 14 multifunctional meeting rooms.The hotel Crowne Plaza Amsterdam Schiphol is very proud to introduce its new stylish restaurant @The Lobby. In a modern yet sophisticated setting you can enjoy fresh culinary delights inspired by Dutch heritage prepared by our renowned chef.High speed Internet access is available at a charge in all guest rooms and public areas. ... more   less 
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Also Known As:
Crowne Plaza Amsterdam Schiphol Hotel Hoofddorp
Crowne Plaza Hoofddorp
Crowne Plaza Hotel Hoofddorp

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