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“Great for an airport hotel” 4 of 5 stars
Review of Holiday Inn Express Amsterdam-Schiphol

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Holiday Inn Express Amsterdam-Schiphol
3.0 of 5 Hotel   |   Jupiterstraat 162-200, Hoofddorp, The Netherlands   |  
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Ranked #3 of 12 Hotels in Hoofddorp
Certificate of Excellence
Vancouver, B.C.
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 29 cities Reviews in 29 cities
40 helpful votes 40 helpful votes
“Great for an airport hotel”
4 of 5 stars Reviewed 3 days ago NEW

Excellent, multi-lingual staff. Clean rooms with lots of space for suitcases. Regular shuttle to and from airport. The breakfast buffet was delicious and far too many choices! Surprised by the quality of the dinner! Would definitely stay here again!

Stayed April 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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393 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Usually I only write a hotel review when I'm unhappy with something or other. But my two-night stay in this hotel was so pleasant I thought others planning to visit Amsterdam should know about it. I was here with my husband in April 2015 and we were part of a tour group from Malaysia. Our room was clean and comfortable. The staff was very pleasant and the complimentary breakfast was quite good. I hope this hotel continues to maintain its high standards.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, 4 days ago
Dear 523Rema,

Thank you for writing your positive review after your stay at the Holiday Inn Express Amsterdam Schiphol. I am happy that we managed to exceed your expectations and we will do all that we can to continue our high service levels for the future!

With kind regards,

Frank Albrecht
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Top Contributor
64 reviews 64 reviews
9 hotel reviews
Reviews in 35 cities Reviews in 35 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Shuttle from the airport was excellent
Warm welcome from reception and a shower to die for
Comfy room though the pillows were a little odd, not what we are use to I guess
All staff very friendly and helpful

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, 4 days ago
Dear Tony E,

Thank you for your kind feedback, I am very pleased that you enjoyed your stay so much!
We look forward to welcome you back so you can enjoy more excellent service.

With kind regards,

Frank Albrecht
General Manager
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Newport, United Kingdom
Top Contributor
98 reviews 98 reviews
27 hotel reviews
Reviews in 53 cities Reviews in 53 cities
681 helpful votes 681 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really glad we decided to stay here, than go back to the Hamptons. All staff were very friendly and helpful. The rooms were very clean and comfortable. The seating area is great when you have come back from a long day of walking and all you want to do is chill and have a drink. Breakfast (which is complimentary) was a perfect continental spread. Nice and relaxed and plenty of sitting options. 10 min walk to Hoofddorp shopping centre and a 5 min walk to the train station. Would recommend if you don't want the cost and the hassle of staying in Amsterdam. Both husbands were very pleased with the free wifi

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, 4 days ago
Dear vixxy1969,

Thank you for staying at the Holiday Inn Express Amsterdam Schiphol and for the kind feedback that you have provided about your stay.

I am pleased that you enjoyed your stay and in particular the continental breakfast and lounge. We look forward to welcome you back for your next stay!

With kind regards,

Frank Albrecht
General Manager
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West Sussex, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a few days in May. Not far from Schipol Airport and a shuttle bus is provided which is complimentary. There was a little wait at the airport for the bus to arrive but it was not a big problem for me. As already mentioned the bus stops and drops and picks off at other hotels along the way as well.

Booked this hotel a month or two ago, all was good till the morning i was due to fly out when I received an email explaining my payment card had not been approved and that if I did not provide another one, my reservation would be cancelled. Checked my account to see payment had been reserved and it was showing up ok,so after some communication with the hotel, all was sorted out, but it did worry me for a short while as my trip was for leisure purposes and I was looking forward to it.

The hotel looked quite new, situation in the middle of a Business distrcit and the rooms were modern. No bath in the bathroom, but a very nice shower with three different jet settings.
The rooms were maintained well and the complimentary continental breakfast was well stocked and plentiful. TVs were modern LG HD flatscreens and came with lots of channels, a list of which were found in the folder located on the desk by the bed.

The hotel also has Wi-fi and details about that are given to you when checking in. Speedwise it seemed ok for me and there was no problem with the bandwidth. Perhaps it can depend on the location of the room.

My room was situated in not such a noisy place on the third floor and even when aircraft were taking off or landing, it was not really a distraction.

There are snacks and vending machines located in the hotel, this hotel does not have a restuarant but there are restuarants near by, i would recommend the Restaurant l'Hirondelle which is a few minutes walk away or the restuarant at the Crowne Plaza hotel across the road.
Both of which are signposted to help you find them.

This hotel does have a lounge area with lots of sofas and seating and a bar and as hotel drinks prices go, the prices were quite reasonable, cheaper than the Crowne Plaza for example.

The staff were all very pleasant and even though they were busy at times, would take the time to stop what they were doing, smile and attend to your needs as it should be. They gave me the impression that the customer came first and that is always good. A thumbs up from me.

A railway station is close by, around a ten minute walk, which is handy to use to visit Amsterdam or perhaps go in the other direction if required or you can always just use the courtesy bus to go to Schipol and go from there although if the bus looks like it is quite full, then perhaps give up your place for those that really need it, those that need to make flights for example and use the local train station instead.

Overall I thought this hotel was quite nice and for an airport hotel, served its purpose well, the room prices were average but that can always depend on when you book and if booked earlier, would most likely be cheaper so more value for money.

Would stay here again.

  • Stayed May 2015, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, 2 weeks ago
Dear ckiltie


Thank you for taking the time to review the Holiday Inn Express Amsterdam Schiphol. This enables us to review and improve our product and services.

I am delighted to read that you were satisfied with your stay and in particular with the team. I am sorry to hear about the confusion about the authorization prior to arrival but I am glad that we managed to clarify this prior to your arrival.
I look forward to welcome you back in the near future.

With kind regards,

Frank Albrecht
General Manager
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Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms here are OK and reasonably priced. The staff are friendly and breakfast is fairly good for the price. WIFI speeds were not very good. but the computers in the business center had a good internet connection

Unfortunately, the hotel is massively let down by the shuttle service to and from Schipol. Most of the airport hotels have shuttles every 15-20 minutes, but the shuttle for the Holiday Inn Express is every 40 minutes to 1 hour, if it turns up at all. We waited at the airport on one occasion for a shuttle that simply didn't turn up. Furthermore, the shuttle is shared with two other hotels, so takes 25-30 minutes to drop off or pick up. For this reason, I cannot recommend staying at this hotel.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, 2 weeks ago
Dear A P,

Thank you for staying at the Holiday Inn Express Amsterdam Schiphol and for the valuable feedback that you have provided about your stay.

I am pleased to read that you enjoyed the breakfast and friendliness of the staff. I have noted your feedback about the shuttle service and would like to apologies for any inconveniences you encountered. Please be advised that after some recent change the shuttle service runs on the allocated times which are displayed at the airport and in the hotel.

Thank you once more for your feedback which enables us to improve on the services provided.

With kind regards,

Frank Albrecht
General Manager
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Dronten, Flevoland, Netherlands
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. They offer a free shuttle bus that drives every 40 minutes to and from Schiphol airport. Staff was absolutely friendly. Location wasn't that special. It's not a tourist hot spot.
We had a room on the 4rd floor. Room wasn't that big. But for one night, it was good enough. Beds were very good. Nice shower, large bathroom and big windows.
There is an air conditioning system in the room, but you can't control the heating or cooling function. But if you ask the staff, they switch it to your satisfaction.
Breakfast is complimentary and absolutely great! Enough choice for me.
Took the free shuttle back to Schiphol. It took about 15 minutes to get there.
Thanks for the amazing service. Will definitely come back !

Stayed May 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, 2 weeks ago
Dear Patrick_the_explorer,

Thank you for staying at the Holiday Inn Express Amsterdam Schiphol and for the feedback that you have provided about your stay.

I am very pleased to read your overall satisfaction with the staff and the breakfast and it would be our pleasure to welcome you back!

With kind regards,

Frank Albrecht
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Amsterdam-Schiphol

Address: Jupiterstraat 162-200, Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hoofddorp
#4 Romantic Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Amsterdam-Schiphol 3*
Number of rooms: 112
Official Description (provided by the hotel):
Getting to our Holiday Inn Express Amsterdam - Schiphol hotel is easy. Only a short drive from the Airport Schiphol in our hotel shuttle bus will bring you directly to the hotel (we only offer the ride from the Airport to the hotel for free, back to the Airport the fee is € 7,50 per person), the rail station from Hoofddorp is a short stroll away and takes you from the hotel to Amsterdam Central Station in only 20 minutes. The hotel is also easily accessible by car from the A4, midway between The Hague and Amsterdam. Inside the Holiday Inn Express hotel Amsterdam Schiphol you will find a welcoming interior, full of natural daylight and plenty of room to enjoy a drink and connect with colleagues. The hotel offers complimentary breakfast and free wireless Internet throughout the hotel! The rooms have everything you need with great bedding, walk in shower, LCD TV, coffee & tea facilities and working space.Looking for a hotel for your next city break or stopover? Downtown Amsterdam is only a short journey away from our hotel, with the famous canals, the house of Anne Frank, the Van Gogh museum, the Red Light District, but also the windmills and Keukenhof with its famous tulip fields are close to the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Amsterdam-Schiphol Hotel Hoofddorp

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