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“I had a pleasant stay on this hotel” 4 of 5 stars
Review of Holiday Inn Express Amsterdam-Schiphol

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Holiday Inn Express Amsterdam-Schiphol
3.0 of 5 Hotel   |   Jupiterstraat 162-200, Hoofddorp, The Netherlands   |  
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Ranked #3 of 12 Hotels in Hoofddorp
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“I had a pleasant stay on this hotel”
4 of 5 stars Reviewed November 26, 2013 via mobile

My friend and I had a comfortable and relaxing stay in this hotel. We arrived in Schipol airport and picked up by their shuttle to the hotel. The driver was polite and helped us in carrying our belongings. And at the reception, Brandon immediately did the express check in, gave us the city map and explained us everything about the hotel (breakfast/bus/nearest food outlet).
Our breakfast the next day was mainly consist of European breakfast foods.

Stayed November 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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352 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Kobe, Japan
Senior Contributor
46 reviews 46 reviews
39 hotel reviews
Reviews in 29 cities Reviews in 29 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 26, 2013

I stayed here for one night. Parking is a bit steep at 15 euros a night. Be sure to take advantage of the parking package offered on the hotel website. It makes parking much cheaper. I checked in late at night and the gentleman that checked me in was very courteous.
The room was spotless but the mattress was very soft. Internet is free and the speed is somewhat decent.
I didn't have time to try the complimentary breakfast.
Platinum members of IHG are offered a 300 point voucher or a beverage and snack as part of the welcome amenity.
I'd return definitely as this is one of the better HI express hotels I've stayed at.

Stayed November 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenilworth UK
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 12, 2013

I stayed at the Holiday Inn Express with some friends visiting Amsterdam to see an Ajax football game. We arrived at Schiphol at 9am and took the courtesy bus to the hotel, where we explained that we were going to the football and expected to return very late in the evening. We were expecting to just drop off our bags, but were given the keys to our rooms - which were clean, spacious and very comfortable.
The friendly, courteous (an excellent-English speaking) staff advised about the nearby train station (5 minutes walk) and changed notes into coins as the ticket machine at the station doesn't accept notes/cards.
A very good nights sleep was followed by an excellent breakfast, with plenty of choice and efficient staff keeping it well supplied.
Overall, I found only one minor niggle, which was the 7.50 Euro charge to take the shuttle bus TO the airport - but this would not stop me returning to this hotel if I return to Amsterdam (I would just walk to the station and get the train!!)

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burnsville, MN
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 31, 2013

Updated hotel offering a great stay for access to Amsterdam Airport. Sleek rooms with friendly service. Quiet with black-out curtains. Free airport transfer upon arrival, small charge for return to airport.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Missouri
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 25, 2013

We stayed one night with an early flight the next morning. Staff was efficient and courteous and breakfast was standard, but fine. Room was clean so all that was acceptable. Here is the "but". But, sleeping on the bed was like reclining in a large bowl and closing your eyes hoping for a miracle. The bed was just awful and during the night both my wife and I could literally feel ourselves slide to the middle. We had a long and fitful night and greeted the morning sun quite tired. Why this hotel does not invest in adequate bedding is a mystery but until they do they will continue to receive horrible reviews.

  • Stayed September 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, November 12, 2013
Dear Marcus m,

Thank you very much for sharing your experience with us. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the service we provide.

I sincerely apologize for the inconvenience you had with the quality of our beds and deeply regret that this has negatively impacted yuour visit. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable and friendly accommodations.

Your comments are being shared with the hotel management and appropriate action will be taken. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. To better assist you on your next stay, please do not hesitate to approach the Manager on Duty.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alton, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 22, 2013

I think that there is now a pretty high standard that you can expect from the Holiday Inn brand; you know that the rooms are going to be of a good standard, and that there will be reasonable facilities. This Holiday Inn Express certainly reflects those standards, and the staff were excellent, very friendly and very professional.
It is a little far out from the city, and a 10 minute bus ride from the airport.
The only negative comment I have is that the hotel offers a free bus shuttle from the airport, but charges for the same service from the airport to the hotel, but other than that, it does exactly what you expect from a Holiday Inn Express.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver, WA
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 4, 2013

We had the most delightful staff treating us like gold for 4 nights at the end of September 2013.

Brandon went way above and beyond to greet us, help, us and direct us. He recognized our Priority club status, which doesn't happen often.

This hotel was spotless and breakfast was wonderful. Hotel was extremely quiet. We were so glad we stayed outside of Amsterdam. Train ride into the city was 20 min walk to train station.

Need change to purchase ticket out of machine, $4.60 one way. Only one machine at station accepted change.

The morning we left we needed a wake up call - Brandon called us from HOME for wake up call to make sure we got up for our early flight! What a fabulous employee, they are so lucky to have him!

His training and efficiency are credit that speaks well of the management of this Holiday Inn.


This hotel's shuttle took us back to airport but for a fee of $7.50.

The shuttle TO hotel was free. We felt the fee for shuttle BACK TO airport should also have been no charge especially for their Platinum Elite clients. I would suggest hotel management change this policy.

But you can take train to airport for $2.20, just plan time for walk to train station.The hotel shuttle dropped us at Arrival, not Departure - so plan on time for walking to Departure. Here I suggest hotel management change this to drop off at departure level. The entire ck in process took 45 min on a Saturday morning.

We would not hesitate to recommend this hotel.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Amsterdam-Schiphol

Address: Jupiterstraat 162-200, Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hoofddorp
#4 Romantic Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Amsterdam-Schiphol 3*
Number of rooms: 112
Official Description (provided by the hotel):
Getting to our Holiday Inn Express Amsterdam - Schiphol hotel is easy. Only a short drive from the Airport Schiphol in our hotel shuttle bus will bring you directly to the hotel (we only offer the ride from the Airport to the hotel for free, back to the Airport the fee is € 7,50 per person), the rail station from Hoofddorp is a short stroll away and takes you from the hotel to Amsterdam Central Station in only 20 minutes. The hotel is also easily accessible by car from the A4, midway between The Hague and Amsterdam. Inside the Holiday Inn Express hotel Amsterdam Schiphol you will find a welcoming interior, full of natural daylight and plenty of room to enjoy a drink and connect with colleagues. The hotel offers complimentary breakfast and free wireless Internet throughout the hotel! The rooms have everything you need with great bedding, walk in shower, LCD TV, coffee & tea facilities and working space.Looking for a hotel for your next city break or stopover? Downtown Amsterdam is only a short journey away from our hotel, with the famous canals, the house of Anne Frank, the Van Gogh museum, the Red Light District, but also the windmills and Keukenhof with its famous tulip fields are close to the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Amsterdam-Schiphol Hotel Hoofddorp

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