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“If you like to work-out or sleep avoid this place.” 2 of 5 stars
Review of Holiday Inn Express Amsterdam-Schiphol

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Holiday Inn Express Amsterdam-Schiphol
3.0 of 5 Hotel   |   Jupiterstraat 162-200, Hoofddorp, The Netherlands   |  
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Ranked #4 of 12 hotels in Hoofddorp
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“If you like to work-out or sleep avoid this place.”
2 of 5 stars Reviewed August 21, 2013

I stay in the area a lot and this hotel was booked for me by my company. Never again. It's impossible to get the room dark during daylight hours for those trying to sleep. Serious light creep on both sides of the curtains. The HVAC panel was "locked". I had to call down to the front desk to beg them to lower the temperature in my room (!). I'm all for being "green" but how about making your customers comfortable? No fitness facilities to speak of however it is close to a nearby park. The two positives I can say is that the hotel offered free wi-fi and breakfast. Another minor irritant: the shuttle is free FROM the airport but not back TO the airport. Lame.

  • Stayed September 2012
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review, September 6, 2013
Dear Thor2004,

Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority. This feedback will be shared with the appropriate people that can help us make a difference to ensure our valued guests' needs and expectations are met in the future.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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305 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Amsterdam, The Netherlands
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 16, 2013

This is a property near Schiphol Airport connected by the hotel shuttle, note free only on airport to hotel sector, the return journey is payable 7.50 euro. The staff at the reception were very friendly and helpful with all enquiries re hotel and local environs. The rooms are standard H Express size and were very clean, with comfortable beds. The breakfast is acceptable with variety of cold meats and cheeses Dutch style. The bar area is very comfortable with cosy colours and cosy atmosphere. All in all a very acceptable night's rest can be had in this friendly and efficient establishment, good price on line. NOTE very eccentric luggage trolley with one wheel kaput!

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Top Contributor
77 reviews 77 reviews
66 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed August 14, 2013

HIX standard hotel and room format, feel and experience, no worse or better than most HIX's. Another airport 1night option for me, I wold consider again, but so much airport stat choice these days.

Only one room size/type, barring choice of Twin or queen bed, and as HIX brand, a continental breakfast is included in room rate. Guess for me ok for 1x single night stay arriving/departing airport, but not ok for a longer stays for me.

2euros + 10minutes by train Schiphol to Hoofddorp + 400m walk, or half hoursly shuttle to three Hoofddorp hotels within 400m of each other, HIX/CP/Hilton-Hampton. Free shuttle to hotel BUT very bad 7.50/euro hotel->airport fee, especially if like me one took + paid train to hotel, so did not benefit from return 2-way trip for 7.50euro
... note ...Half hourly train to Amsterdam Central Station costs 10euro rtn and takes 30minutes.

Rooms nice and clean, bathroom shower only, but immediate and plentiful hot water. Flatscreen TV, 100 channels free including 2movie channels, plus free internet.

Queen bed mattress too soft for me, plenty of lighting, aiircon worked aok, quiet enough to sleep well. Good work desk, usual kettle/tea facilities. No clothes storage space though, just small amount of shelves under work desk. Furniture and fittings a good standard, all in good order.

Reception area big open plan, staff quick, polite, helpful. Bar is extension of reception desk with draft beer, and nice seating area.
IHG Elites get no upgrade as rooms all the same, get drinks voucher, a small beer. No free water, which costs 2.75/bottle (same as coffee) ref inroom price menu.

Can order food in like pizza or walk to nearby restaurant, or Crowne Plaza just 50m away across main road and has a good restaurant.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Top Contributor
55 reviews 55 reviews
40 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 9, 2013

we had a late arrival to Amsterdam, planed to stay the night and leave early morning after a good rest.
free shuttle from the terminal to the hotel (10-15min drive depends on how many hotels its stops on the way)
the room is nice and clean, the showers and big and clean,
had to book 2 rooms (with connecting door between them) because it is not allowed to have more then 2 persons in a room.
nice breakfast with good variety.
good free WIFI.
shuttle back to the terminal is 7.5EUR per person (every 30min)

Room Tip: don't think its matters, no view, windows so not open, very happy with the room i got
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy TX
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 6, 2013

This was a nice hotel. Most Holiday Inn Express I have stayed at are a good value. Nice comfy bed and clean. It was the charge on the return shuttle that made me feel taken. It does state on the website "complimentary airport to hotel shuttle" . Maybe its just me but you decide when you read it. It does not imply its one way. Sometimes whether or not they have a free shuttle makes a difference in the decision you make between one hotel or another. We had gotten stuck in Amsterdam and had to stay an additional night. The hotel we had been staying did not have any more room so we looked for one near the airport and with a free shuttle. I called Holiday Inn Customer Relations who ever I spoke was nice and agreed it was misleading but they said I had to wait until they contacted the hotel to make things right. If the hotel didnt then they would. We will see. ..............In the meantime fellow travelers be aware.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marin County
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 5, 2013

Bed was uncomfortable and in poor shape. I saw down on lower end and it sagged to the point of collapse.

Hyper-modern design of room. Functional enough. No American style outlets.

Poor elevator maintenance. 2 inch gap between elevator and room level on ground floor.

15 euros to park at a Holiday Inn Express? The clerk said they all charge for parking in the Netherlands. The staff were there to collect money, in a polite way. They made no effort to be helpful.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 30, 2013

The hotel overall was very good,the staff were excellent. The bed was awful very uncomfortable and the breakfast was very average. We knew the hotel was about 20 minutes from Amsterdam on the train, however trying to get change for the ticket machine at the station was a nightmare. If I return to Amsterdam I would stay in the city itself as when you add the train fares to the price of the hotel it isn't as reasonable as you think

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Amsterdam-Schiphol

Address: Jupiterstraat 162-200, Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Hoofddorp
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Amsterdam-Schiphol 3*
Official Description (provided by the hotel):
Getting to our Holiday Inn Express Amsterdam - Schiphol hotel is easy. Only a short drive from the Airport Schiphol in our hotel shuttle bus will bring you directly to the hotel (we only offer the ride from the Airport to the hotel for free, back to the Airport the fee is € 7,50 per person), the rail station from Hoofddorp is a short stroll away and takes you from the hotel to Amsterdam Central Station in only 20 minutes. The hotel is also easily accessible by car from the A4, midway between The Hague and Amsterdam. Inside the Holiday Inn Express hotel Amsterdam Schiphol you will find a welcoming interior, full of natural daylight and plenty of room to enjoy a drink and connect with colleagues. The hotel offers complimentary breakfast and free wireless Internet throughout the hotel! The rooms have everything you need with great bedding, walk in shower, LCD TV, coffee & tea facilities and working space.Looking for a hotel for your next city break or stopover? Downtown Amsterdam is only a short journey away from our hotel, with the famous canals, the house of Anne Frank, the Van Gogh museum, the Red Light District, but also the windmills and Keukenhof with its famous tulip fields are close to the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Amsterdam-Schiphol Hotel Hoofddorp

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