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“comfortable over night stay.” 4 of 5 stars
Review of Holiday Inn Express Amsterdam-Schiphol

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Holiday Inn Express Amsterdam-Schiphol
3.0 of 5 Hotel   |   Jupiterstraat 162-200, Hoofddorp, The Netherlands   |  
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Ranked #3 of 12 Hotels in Hoofddorp
Certificate of Excellence
Tel Aviv, Israel
Top Contributor
61 reviews 61 reviews
46 hotel reviews
Reviews in 38 cities Reviews in 38 cities
35 helpful votes 35 helpful votes
“comfortable over night stay.”
4 of 5 stars Reviewed August 9, 2013

we had a late arrival to Amsterdam, planed to stay the night and leave early morning after a good rest.
free shuttle from the terminal to the hotel (10-15min drive depends on how many hotels its stops on the way)
the room is nice and clean, the showers and big and clean,
had to book 2 rooms (with connecting door between them) because it is not allowed to have more then 2 persons in a room.
nice breakfast with good variety.
good free WIFI.
shuttle back to the terminal is 7.5EUR per person (every 30min)

Room Tip: don't think its matters, no view, windows so not open, very happy with the room i got
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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395 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Katy TX
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2013

This was a nice hotel. Most Holiday Inn Express I have stayed at are a good value. Nice comfy bed and clean. It was the charge on the return shuttle that made me feel taken. It does state on the website "complimentary airport to hotel shuttle" . Maybe its just me but you decide when you read it. It does not imply its one way. Sometimes whether or not they have a free shuttle makes a difference in the decision you make between one hotel or another. We had gotten stuck in Amsterdam and had to stay an additional night. The hotel we had been staying did not have any more room so we looked for one near the airport and with a free shuttle. I called Holiday Inn Customer Relations who ever I spoke was nice and agreed it was misleading but they said I had to wait until they contacted the hotel to make things right. If the hotel didnt then they would. We will see. ..............In the meantime fellow travelers be aware.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Marin County
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed August 5, 2013

Bed was uncomfortable and in poor shape. I saw down on lower end and it sagged to the point of collapse.

Hyper-modern design of room. Functional enough. No American style outlets.

Poor elevator maintenance. 2 inch gap between elevator and room level on ground floor.

15 euros to park at a Holiday Inn Express? The clerk said they all charge for parking in the Netherlands. The staff were there to collect money, in a polite way. They made no effort to be helpful.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 30, 2013

The hotel overall was very good,the staff were excellent. The bed was awful very uncomfortable and the breakfast was very average. We knew the hotel was about 20 minutes from Amsterdam on the train, however trying to get change for the ticket machine at the station was a nightmare. If I return to Amsterdam I would stay in the city itself as when you add the train fares to the price of the hotel it isn't as reasonable as you think

  • Stayed July 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portland, OR
Top Contributor
233 reviews 233 reviews
83 hotel reviews
Reviews in 80 cities Reviews in 80 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed July 28, 2013

Airport hotels, like all other lodging, probably exert the greatest effort to keep their guests safe. Right up there with safety for an airport hotel is getting the wake-up call right. Bring a wake-up device to this property!

Luckily we awoke by ourselves, about 35 minutes after the wake-up time we had requested, but in time to get some breakfast, board the shuttle, and get to Schipol. The hotel does not provide alarm clocks, so bring your own. We would definitely stay here again, but not without our own wake-up equipment.

Hoofddorp is a short walk from the hotel. There are shops and restaurants, even a shopping mall. The hotel provides a list of restaurants, and a map of how to get to them. There is everything you need in an airport hotel for that one-night stopover...except a wake-up guarantee!

Many TA contributors have criticized the hotel's charging for the shuttle ride to the airport. First, a word on how to get to the hotel from Schipol. At the airport, outside at the curb, there is a metal device with buttons. Press the Holiday Inn Express button, they answer, and they tell you when to expect the free shuttle. As for the trip to the airport, someone has to pay for the van, the fuel, and the driver. (We noticed that no one else tipped the driver.) They can raise the lodging rate or charge for the shuttle.

Perhaps Priority Club members could get a lower rate, pay with points, or get points for the shuttle fee. There could be some joining enticement from non-members: join, and your shuttle ride will cost less, or nothing. But somehow they have to pay for that ride.

Room Tip: Any room is a good room here.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2013

The hotel itself was lovely, staff were very welcoming and friendly. When we arrived we had a little trouble with the key for our room, but as I said staff we're friendly and couldn't apologise enough. Rooms are fabulous, smart and modern, with everything you need. Although when I booked I specifically asked for a double bed and on our printed receipt it had in capitols "DOUBLE BED PLEASE", and we had two singles, but we didn't mind, we just pushed them together. If you've forgotten anything i.e toothbrush, razor etc they have complimentary ones you can ask for at reception. We also ordered a takeaway through the reception which was very good. Breakfast is lovely also, plenty of choice and the staff were always stocking up with more fresh food! Couldn't fault the hotel itself, although we didn't realise it wasn't all that near Amsterdam central. There's a train station which is about a 5/10 minute walk from the hotel, but to buy a ticket to Amsterdam Centraal (which is roughly 9 euros pp) you have to have coins which was a bit of a nuisance. We once asked the staff at the hotel for change for the train and she couldn't change 20 euros for us so she said we could use the hotel bus, which is usually 8 euros each but she'd let us go for free as she didn't have any change - but apparently it's meant to be complimentary anyway. You can also get a taxi to Amsterdam Centraal (which by the way is about 20 minutes on the train) and they charge 60-70 euros for one way!!!!!!! So if you're travelling to Amsterdam Centraal, I'd suggest the train, we got the hang of it quite quickly and once we did it once we found it really easy during the rest of our stay. On a whole this was a very lovely hotel for a short city break, had everything we needed and staff were fab. I would highly recommend!

Room Tip: We were on the second floor and it was fab. Hotel is generally quite quiet and relaxing.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed June 29, 2013

This is a lovely hotel with excellent rooms, good breakfast.

It is a few miles from Schiphol Airport but only a 10 minute walk to Hoopdorf rail station for good access to Amsterdam centre.

The hotel blurb says " complimentary shuttle from Schiphol airport". The shuttle from the airport worked well on arrival. BUT, on check out and using shuttle to get back to the airport they CHARGE 8 euros per person to use the shuttle. We think this is disgusting. We got to the hotel complimentary, so why charge to get back ?? This is simply outrageous. There is no other option if with baggage except getting a taxi which can charge in excess of 40 euros. As a gold priority club member I think they are not giving a good service.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Amsterdam-Schiphol

Address: Jupiterstraat 162-200, Hoofddorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Hoofddorp
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Hoofddorp
#5 Romantic Hotel in Hoofddorp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Amsterdam-Schiphol 3*
Number of rooms: 112
Official Description (provided by the hotel):
Getting to our Holiday Inn Express Amsterdam - Schiphol hotel is easy. Only a short drive from the Airport Schiphol in our hotel shuttle bus will bring you directly to the hotel (we only offer the ride from the Airport to the hotel for free, back to the Airport the fee is € 7,50 per person), the rail station from Hoofddorp is a short stroll away and takes you from the hotel to Amsterdam Central Station in only 20 minutes. The hotel is also easily accessible by car from the A4, midway between The Hague and Amsterdam. Inside the Holiday Inn Express hotel Amsterdam Schiphol you will find a welcoming interior, full of natural daylight and plenty of room to enjoy a drink and connect with colleagues. The hotel offers complimentary breakfast and free wireless Internet throughout the hotel! The rooms have everything you need with great bedding, walk in shower, LCD TV, coffee & tea facilities and working space.Looking for a hotel for your next city break or stopover? Downtown Amsterdam is only a short journey away from our hotel, with the famous canals, the house of Anne Frank, the Van Gogh museum, the Red Light District, but also the windmills and Keukenhof with its famous tulip fields are close to the hotel. ... more   less 
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Also Known As:
Holiday Inn Express Amsterdam-Schiphol Hotel Hoofddorp

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