This was a nice hotel. Most Holiday Inn Express I have stayed at are a good value. Nice comfy bed and clean. It was the charge on the return shuttle that made me feel taken. It does state on the website "complimentary airport to hotel shuttle" . Maybe its just me but you decide when you read it. It does not imply its one way. Sometimes whether or not they have a free shuttle makes a difference in the decision you make between one hotel or another. We had gotten stuck in Amsterdam and had to stay an additional night. The hotel we had been staying did not have any more room so we looked for one near the airport and with a free shuttle. I called Holiday Inn Customer Relations who ever I spoke was nice and agreed it was misleading but they said I had to wait until they contacted the hotel to make things right. If the hotel didnt then they would. We will see. ..............In the meantime fellow travelers be aware.