Extremely courteous, welcoming staff, comfortable beds, excellent breakfast. THis is a wonderful hotel, close to the airport where the only alternative is big chain hotels. The shuttle from the airport dropped us off across the street at the Novotel and it was a short walk to the Herbergh Hotel. THe receptionist was very welcoming, walked us upstairs to our room, made sure that everything was in order--just like a hostess would do welcoming us to her home. Two small bags of cookies were waiting for us--a wonderful surprise. Breakfast the next day was excellent: eggs, bacon, fruit, yogurt, freshly baked bread, cheese and ham and juices. Well worth its price. The Herbergh Hotel has become our new favorite!