You know that feeling, the one when you open the door and immediately realise you made the wrong hotel choice? Yes, that.
I was there for 3 nights whilst on business in the area. I only chose this place because of the reviews here, so i felt completely let down an underwhelmed on opening the door to Room 12.
I booked via BookingDotCom and got an advantageous pay upfront non cancellation room only rate – so I didn’t take breakfast, nor eat at all at the hotel so I can’t vouch for that aspect.
What I can say is that my room was basic, old fashioned, dark, with an uncomfortable bed. I booked a single occupancy for what I thought was a double room – instead I got a triple made up of single beds. Oh, but then the spare 3rd bed disappeared after the first night? Bizarre!
The room had no aircon, and it was warm, but there was an old fan - great!
There was an unpleasant stale odour in the room, unfresh. Plus there was smell emanating from the rear of the hotel when this room overlooked, because this is the back of the kitchens, so not only do you get odour, but you also get noise. Before unpacking on arrival on day 1 I rang down and asked to change room, and this request was met with an uncompromising “No, sorry, we’re fully booked” (which frankly I didn’t believe). The receptionist asked if it was because of the kitchen noise, I said yes, then she said that they close at 10, so “it will be alright” – well, it wasn’t, and there was disturbances right up until at least 23:45, and then again from 0530.
Mind you, not that 0530 was early, as I could hear people moving around and doors being left to slam shut at around 430am on one morning and overall, this was the experience of the hotel – not so much noise from aircraft, but noise in general. Not forgetting that the hotel is located on the cross-road junction of busy roads, so you do get road traffic noise more than aircraft noise.
The shuttle bus from the airport, (2min walk away) via Novotel was fine, albeit, it stops (annoyingly) at both the IBIS and BIS Budget on the way to and from the airport, meaning the bus gets packed during the peak morning times, journey time typically 20-25min. Plus one or two of the drivers where very unhelpful and jobs worths in not waiting for people who were clearly aiming for the bus and were alongside and yet they drove off. I saw one Indonesian lady in a panic because the driver told her they don’t stop at the Novotel, when they did.
Bathroom WC was clean and functional, albeit, a strange room layout, oh and as for having the tea and coffee making stuff in the bathroom next to the basin? Crazy!
I’m struggling to think of a single redeeming feature of this stay that would want me to go back – so I won’t be. Maybe I was just unlucky with having been allocated Room 12, so beware, and take some of the reviews with a pinch of salt…
Next time, I’ll go back to the IBIS.
- Official Description (provided by the hotel):
- Herbergh Hotel offers a free shuttle service to and from Schiphol Airport and the train station. Free Wi-Fi is available throughout and free parking is available on site.Herbergh Hotel Amsterdam Airport offers rooms with a TV and private bathroom with free shampoo/soap. They also includes a tray with tea and coffee making facilities.Besides brasserie La Bouche, the hotel offers the Italian trattoria La Bocca. Sit out on the terrace and eat a tasty lunch or dinner.Within walking distance from the hotel, you can use the free shuttle service to and from Schiphol airport and train station. The shuttle runs between 05:10 and 01:30. NS Plaza at Schiphol offers train connections into Amsterdam including Amsterdam RAI and WTC stations. ... more less
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