We stayed at this hotel after reading the rave reviews. Understand that you get what you pay for, but this is ridiculous!!! First of all: This place has NO air conditioning! Most of the time in Holland this might not be a big deal, but we arrived at 11 p.m. to a room that was well over 90F/32C. When we asked about AC, we were reminded the place had a fan. Wow, a fan!! Needless to say, we had the window (singular) open all night with the A/C (Fan) going, lots of bugs flying around since there are nt screens and my wife and I never slept a wink. I'm a heavy sleeper, but I couldn't fall asleep, place stunk, was filthy with lots of nice left over hair in the bath. I've stayed in all types of hotels all over the world including some not so great places in China and Taiwan. My family is from Holland and I must say, this place is an absolute embarrassment that should be avoided at all costs....
PS: If you have an early flight like we did (7 a.m.), don't bother with this place as you'll wind up catching a cab and paying nearly 30Euros as the shuttle, which isn't such an easy walk if you have kids and lots of baggage, doesn't start until 5 a.m.
If you must stay here and it is during the summer, ask them to put you in a room that is less sauna...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear sir, thank you for taking the time to write a review about your stay. First of all I apologize that your bathroom was not clean to our standards. You are right about the ac in Holland we do not need this most of the time. 350 days of the year the weather is not so hot. We do hope you enjoyed the nice warm weather while you where here, most of your college tourists have had rain this summer visiting Holland. We are very pleased to offer our guests free shuttle service
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( 5 am-01 am) most of our college hotels offer shuttle service for a fee. If we would have also shuttle service at night we could not have offered you a room for a reasonable price. The walk to the shuttlestop is 2 min. in case there is a lot of luggage, small children, rain etc. we are pleased to give a lift to the shuttle stop, starting 7 am. We regret you choose our hotel after all, our advise to you is pay more for a 5***** hotel were you have all the service you expect and wish. We are a 3***+ hotel with a good price value and high standard of guestservice, 2 good restaurants.
(ps. tip: read reviews of previous guests and website of the hotel before you choose the best suitable hotel for your party! You would have known that we do not have ac and that the shuttle is running from 5 am, you also read that we have free wifi and 95% satisfied guests)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.