Unfortunately, our experience was not a good one. While we did not expect luxury for the price, we were dismayed by the bleakness and shabbiness of the room. More importantly, we had concerns about cleanliness as there was tomato ketchup (I think!) splashed on the wall of our room. This would have been in full view of the cleaning staff and had evidently been ignored, so how clean was everything else? Whilst acknowledging that the weather was very cold outside, it was unacceptably cold in the room. There was a freezing draught from the window and the tiny heater was unable to compete. The heater was not on when we arrived and the room was an icebox. I wonder why it could not have been left on for our arrival in view of the extreme weather conditions and the fact that the room was prepaid. As it was, we left it on all night and even with the use of the extra blanket we were very cold.
On the plus side, the shower was clean and the water hot and the staff were friendly and efficient. Maybe we should have complained at the time, but it was late when we got in and I'm not sure what would they have been able to do anyway.
Sorry, but we will not be returning here nor recommending it to anyone else.
- Also Known As:
- Etap Amsterdam Airport
- Etap Hotel Badhoevedorp
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