I stayed at Amsterdam Airport Novotel for a day on 17th Nov 2011. I checked out on 18th Morning and make cash payment. When I reached back India, what I notice that my credit card has also been charged twice by them. When I make the call to inform, what I hear from them is "We are very busy 'Sir, please send an email." Isn't that great customer service, where it seems they just do not care. Now I have wrote that email and let see what else I have in surprise.
I will make sure, I never stay in such kind of Hotel. Also, the hotel doesn't accept American Express Traveller Cheques in Euros.
- Official Description (provided by the hotel):
- The recently refurbished Dorint Airport-Hotel Amsterdam is a 4 star hotel ideally located in a quiet area around Schiphol Amsterdam Airport, which is only 5 km away. In our hotel, not far from the centre of Amsterdam, a good night sleep is guaranteed. The Novotel is an ideal base for guests on a business trip. All hotel rooms feature free WiFi and airconditioning. The hotel offers 10 meeting rooms, a lobby bar, pub, restaurant, swimming pool, sauna and hamam. Adjacent to a sports centre. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Amsterdam Airport Hotel Badhoevedorp
- Novotel Hotel Badhoevedorp
- Novotel Badhoevedorp
- Badhoevedorp Novotel