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“Great for an airport hotel” 5 of 5 stars
Review of Hotel Ibis Amsterdam Airport

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Hotel Ibis Amsterdam Airport
3.0 of 5 Hotel   |   Schipholweg 181, 1171 PK Badhoevedorp, The Netherlands   |  
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Ranked #2 of 4 Hotels in Badhoevedorp
Miraumont, France
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Great for an airport hotel”
5 of 5 stars Reviewed November 27, 2013

My experiences of airport hotels has not always been good, noisy, uncomfortable, expensive, poor service, the list goes on.
When the airport shuttle pulled up at the door I feared the worst.
I could not have been more wrong, as we got off of the shuttle the reservation desks filled with staff, they were attentive.
The room was clean and comfortable, perfect for a 1 night stay prior to a flight, and considering how busy the bar and reception areas were, I heard no noise and slept perfectly.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly P, Director of Sales at Hotel Ibis Amsterdam Airport, responded to this review, November 28, 2013
Dear guest,

Thank you very much for reviewing our hotel on the website. We are very glad that you gave us a 5 out of 5 score on Tripadvisor.

Especially your comments about the hotelstaff makes me very happy. We always try to give our guests the best service possible.

We hope to see you back soon in ibis Amsterdam Airport.

Best Regards,

Kimberly Peters
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 27, 2013

It was a bit confusing because there is an Ibis Budget Hotel right next door and it wasn't clear to us which we had booked. Anyway, the free shuttle was very prompt and delivered twenty customers to the hotel. To be met by check-in staff at only 3 of the 5 service points! Very slow process, apparently this manager hadn't heard about the importance of making good first impressions. Things improved steadily after that. The room was satisfactory though it lacked the niceties like tea and coffee making, and bar soap in the bathroom. The bar and restaurants were fine and the gym looked very good. At last, the free Wi-Fi was fast and reliable! For an airport stopover it was more than fine. Recommended.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly P, Director of Sales at Hotel Ibis Amsterdam Airport, responded to this review, November 28, 2013
Dear guest,

Thank you very much for reviewing our hotel on the website. We are very glad that at the end you did enjoyed your stay with us. You highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest apologies for this.

We do hope to welcome you back soon in one of the ibis hotels in Amsterdam.

Kindest regards,

Kimberly Peters
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Senior Contributor
47 reviews 47 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 25, 2013

Visiting Amsterdam we stayed at Ibis as a short bus journey from Schipol and we got a good deal.

Travel to from the hotel to Schipol is easy; the shuttle bus picks up at three hotels (Ibis, Ibis Budget and Novotel) and gets you to/from the airport in 10 minutes. It's then a 20 minute train ride into the centre of amsterdam or straight to departures/arrivals.

The rooms themselves are basic but functional and clean. The wi-fi connection is free and works very well all over the hotel. The service at reception is polite, friendly and efficient.

There's a sports type bar beside the reception area and restaurants on each of the floors so a drink/meal is never far away. There are also vending machines for simple drinks and snacks.

The only quibble is that the beds are that the pillows supplied with the bed are poor and really there should be more.

But all things considered for the price you pay the hotel represents good value.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly P, Director of Sales at Hotel Ibis Amsterdam Airport, responded to this review, November 26, 2013
Dear guest,

Thank you for taking the time to write a review about your recent visit to ibis Amsterdam Airport. I am happy to hear to enjoyed your stay with us.

We look forward welcoming you back any time soon.

Kindest regards,

Kimberly Peters
Sales Coördinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prescott, Az
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 23, 2013

On my recent trip to Europe I spend two nights in Amsterdam and decided to stay at the Ibis Hotel near the airport. I also reserved a room on my way back since my plane from Kiev would arrive too late for my connections.They offered free shuttle service to and fro the airport and train connections into the city center were very convenient. The check in was very easy and fast since I had prepaid my room charge. Lobby is fairly spacious although somewhat sparse. I took the escalator to the third floor, where my room was located. I realized that the hotel is laid out in a large "X" pattern with the rooms along very long corridors. My room was at the very end of one of these corridors. This is a bare-bones hotel. The layout (both inside and out) reminded me of military barracks. The walls are painted a dull neutral-white color that adds to the sterility of the environment. The room itself was fairly small, consisting of a bed, a built-in desk under the window, a small open closet and a very modular-looking bathroom. Everything was done in a bland pre-fabricated furniture look. The bathroom was quite tiny and you had to step up into it. It was very utilitarian. The bed itself was quite comfortable with white linens and a nice, warm comforter. This is a great room for simply spending the night but for any lengthy stay it would be totally inadequate. My only comparison of this hotel would be a Motel 6 or Super 8 hotel in the States. Going from the airport to the hotel took about 15 minutes. I was surprised when a huge bus pulled up and loaded the 4 or 5 people waiting for it. I soon realized, however, why they used such a large bus! On almost every subsequent trip to or from the airport, the bus was jammed full of people and baggage. You had to almost fight your way onto the bus, whether at the hotel or at the airport. The only nice thing about riding this bus is that there is a GPS-based monitor above to show the route the bus was taking and the approximate arrival times. If you are looking for a decent, clean place to stay for a single night in order to catch a plane, this is an ideal hotel.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly P, Director of Sales at Hotel Ibis Amsterdam Airport, responded to this review, November 25, 2013
Dear guest,

Thank you very much for posting your review. We treat all feedback with the utmost seriousness. This is very important for us to be able to improve our quality of service.

We look forward to welcoming you back soon.

Kind regards,

Kimberly Peters
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 23, 2013

Rooms and bathroom were clean but they did not have actual toiletries. There was no minibar or coffee/tea/cups provided at all.

Room layout is normal and felt spacious. Lots of TV channels available and free wifi is a plus. Breakfast choices are pretty standard hence boring. stay here if you are on budget.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly P, Director of Sales at Hotel Ibis Amsterdam Airport, responded to this review, November 25, 2013
Dear guest,

Thank you for posting your thoughts on here.
We really value your feedback.

Kind regards,

Kimberly Peters
Sales Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Ibis Amsterdam Airport

Address: Schipholweg 181, 1171 PK Badhoevedorp, The Netherlands
Phone Number:
Location: The Netherlands > North Holland Province > Haarlemmermeer > Badhoevedorp
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Badhoevedorp
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Ibis Amsterdam Airport 3*
Number of rooms: 644
Official Description (provided by the hotel):
Hotel ibis Amsterdam Airport is is the largest hotel in the Netherlands, featuring 644 guestrooms. The hotel is close to Schiphol International Airport (free shuttle service to and from Schiphol from 05.05 to 01.15. Just 30 min from the centre of Amsterdam, it is ideal for a business trip or holiday visit. Close to the RAI Exhibition Centre and the central business district. Book one of our 644 airconditioned rooms and benefit from our facilities, 3 restaurants, 24 hour bar, 5 meeting rooms for seminars and conferences, WiFi Internet access and private pay parking. ... more   less 
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Also Known As:
Hotel Accor Amsterdam Airport

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