We were booked into Hotel Mimose with a twin bedded room and balcony or terrace. On arrival, we were given the keys to a small room with one double bed, no balcony or terrace and a bathroom that resembled a cupboard with the shower directly over the toilet. (Now that's what you call a convenience!).
When we declined the room and told the receptionist that we had booked two beds she replied that as we were friends she thought we wouldn't mind sharing a bed. My view is that it was not up to her to make assumptions about people she had not met. We heard her say she didn't know that 'T' stood for Twin beds so had misallocated the room.
The manager had a 'couldn't care less attitude' and after much arguing and sitting around when he didn't even offer us a drink and avoided eye contact while merrily greeting other guests he finally said he had a solution. Regrettably, he thought we would settle for the double bed being removed from the room and two camp beds being installed.
We declined this also and decided to stay at another hotel. After four hours we were transferred to Hotel Lido which was a bit shabbier than the Mimose but run by very professional people and was right on the beach.
Margaret Smith and Avril Stewart
- Also Known As:
- Hotel Mimose Limone Sul Garda, Lake Garda, Italy