Stayed at this hotel for a week in September 2012. Arrived at Limone very tired after 4 hour coach transfer from Venice Marco Polo airport by coach driver who spoke no English. We were supposed to be collected by golf buggy from dark deserted car park for transfer to hotel, there is no vehicular access to the hotel for guests. Guess what? - No golf buggy! So, we had to walk to the hotel with suitcases, this would be impossible for anyone with mobility problems. Thankfully the streets were well lit. Manager was very apologetic and had saved us a meal, which was very welcome. We had paid extra for a room with a balcony only to be told that none of these were available and we should sort this with our rep. Needless to say we never got a room with a balcony (the tour company did reimburse us on our return, but only after a lot of hassle). Please be aware that if you travel individually or as a couple you will be expected to share a dining room table with strangers. Also, you will be expected to order the food for your evening meal a day in advance from a limited menu. Having said that, the food was basic but perfectly adequate. Although we didn't get a room with a balcony, the room was very comfortable. Another couple who arrived at the same time were not so fortunate and ended up with a very dark dingy room at the back of the hotel which looked onto a rock face with an air conditioning unit right next to the window which buzzed loudly all night. Our room did overlook the lake and the view was fantastic. Limone is a magical resort with lots of atmosphere. The water buses on the lake provide a fantastic service, they operate from right outside the hotel foyer, charges are very reasonable.
If you plan to visit this hotel I would recommend you book a room at the lake side of the hotel and check your booking in advance. The reception staff speak perfect English. The waitress in the dining room is brilliant, works extremely hard and is extremely helpful. The location of the hotel is superb for a relaxing holiday. There is a very small pool with about ten sun loungers around it. The main restaurant serves very good pizza cooked by a very friendly and enthusiastic chef, you must pay extra to dine there, but highly recommended and no table sharing! We may stay at this hotel again in the future but on a bed and breakfast basis (plenty of restaurants and bars in Limone) but will check reservation before travelling.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.