Spent a relaxing two weeks at this hotel with my wife in September.
The holiday got off to a great start with just a two hour flight to Verona. The transfer to Limone took almost as long, because the coach travelled up the east side of the lake to the top, and then down the west side to our destination, after dropping off at resorts along the way.
The hotel is beautifully situated, overlooking the lake. It has extensive grounds, with most of the rooms spread around various outlying blocks. There are several sunbathing areas, with loungers aplenty, and there is even a private shale beach, with its own snacks and drinks bar. This is where the "different" bit kicks in. The hotel's three bars - beach, pool and indoor - are all completely self service. There is a beer pump, a wine and soft drinks machine, a hot drinks machine, and an array of optics with bottles of spirits at each location. This seems odd at first, but actually works very well, virtually eliminating queues, with a large supply of glasses (plastic at the outside locations) always available. Also unique in my experience of continental hotels is that dogs are allowed, but at no inconvenience to other guests. The only time I saw them was being walked on leads by their (usually German) owners in the hotel's grounds.
We found the rooms very comfortable and well equipped. The meals, I have to say, are not gourmet standard, but perfectly acceptable. The evening meal is the best, with a wide choice which should suit all tastes. A range of hot or cold breakfasts set you up well for the day, but the choice at lunchtime is limited to pasta, chips salad and a burger.
For days out the locality provides endless options. Excursions are on offer to Verona, Venice, Milan and the Dolomites. Alternatively, you can amuse yourself. The hotel's free shuttle bus takes you into Limone at various times of day. This little town is a picture postcard from start to finish, providing opportunity for shopping, sightseeing, ambling around, and watching the world go by. If you want to go further afield you can take a ferry from Limone to various other towns on the lake. The ones we visited were all beautiful, but none to match Limone.
On evenings you can take a pleasant 20 minute walk into Limone, where there are occasional open air concerts, and you can try a drink in one of the lakefront bars. Alternatively, you can stay at the hotel and take advantage of its free drinks, whilst enjoying the low key, easy listening entertainment, provide by a talented range of instrumentalists/vocalists.
The hotel is well served by its unobtrusively pleasant and courteous staff, who are there for you but not in an "in your face" manner. Johnny, the restaurant manager, is a real gentleman. He will make himself known to you, and be delighted to help in any way if you need him. We also found the Crystal reps to be unfailingly helpful, and keen to help you get the best out of your holiday.
All in all, we found the hotel to be excellent value for money, in quite an expensive part of the world. To have bought everything outside which the hotel provided as part of its package would have cost a king's ransom. We will undoubtedly be back at some time in the future.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.