My husband and I spent a very relaxing week at the AquaGrand late September / early October. The hotel has fantastic staff. The location is a 20 minute walk uphill from Lindos, there are also regular buses. We used the spa for a range of treatments which we enjoyed and found to be reasonably priced. It is true what everyone says; the drinks prices are expensive.
Our room (511) was a private pool suite with side sea view. This isn't an accurate description: 'private' means 'for personal use' and is not at all private, the access path from the beach to the pool and main restuarant winds along the end of the 'private' pools in block 5 and other guests had a tendency to gawp as they passed by - in fact there was a group of photographers being given a tour and one of them actually stopped at the end of our pool to take a photo of us sunbathing, a bit of an invasion of privacy and rude really. The sea is visible but barely. Other reviews have commented that there is no sense of being overooked by the room above and we agree with this. Room 511 in late September / early October gets the sun on the pool and sunbathing area from about 11:30am until about 4:30pm. The room and facilities were comfortable and modern, the bathroom was beautiful and housekeeping was of a very good standard. The min bar is checked and restocked daily. There was a turndown service the first 2 nights but not for the rest of the week. There is a tv and a dvd player and an iPod docking station. The air con worked really well and there is an extra room key so the power works when you're out of your room.
There is loads of space to the hotel grounds. Sunbathing towels are replaced daily. Plenty of sunbathing space and for the most part we felt like we were sharing the whole hotel with only a handful of other guests, although apparently the hotel was almost full. For us, the best thing about the hotel was the sense of serenity, tranquility and peace and quiet. We also very much enjoyed being treated like valued guests.
Compliments to the kitchen and restaurant staff. The food in the buffet as well as the other restaurants was excellent, there is something for everyone. If you have dietary requirements the manager and head waiter will ensure you get something you can enjoy. The breakfast spread is extensive; cereals, fresh fruit, canned fruit, cakes, breads, pastries, hot and cold meats, cheeses, freshly cooked eggs, tea and coffee. The juices let it down, seems strange to skimp on breakfast juices at such a classy hotel. The lobster night is excellent and again, if there is anything on the menu that you don't fancy they will cook something especially for you.
We hope to go back here again next year for utter relaxation and indulgence...but we do have a few comments where the AquaGrand slipped, in our opinion:
(1) It pained us to see Max the retiever tethered to a tree all week.
(2) The mattress is rock solid. We slept on top of two duvets to make it more comfortable.
(2) With the exception of the gentlemen who play the keyboard and accordian, the evening entertainment was painfully bad. Actually, on one night we thought it was karaoke.
(3) Thanks to the ATC strike our 2:30pm Wednesday flight was delayed to 2:30am on Thursday and the hotel was steadfastly charging everyone for late checkout (until 6pm) at the cost of 60 euros per room; no inbound guests could arrive until the wee small hours and there is an evening housekeeping turndown service so it seemed unfair that the hotel was profiteering from the strike.
Overall this is one of the best hotels we have stayed at, if not THE best.
Ask for a sea view pool suite for sunshine and privacy, block 9 is possibly the best option, or the...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.