First things, there is nothing wrong with this hotel as long as you are not too fussy. It just needs a lick of paint/refurb, which I understand is ongoing at moment. Any negative comments I make are simply what could be better and not degrading hotel or holiday.
The hotel is 10 minutes from airport and taxi will cost 17 euros, so maybe worth doing this rather than a transfer. People on our flight took transfer and we were checked-in and down in bar on second drink when they arrived.
Reception and bar area seem to be new and looks very nice. Hotel is accessible for wheelchairs with ramps and lifts. Restaurant on first floor looks updated also. Main downside on appearance is outside of bar/pool area which really needs some work in that the decking is loose and worn and furniture is also worn and chairs prone to breakthrough when you sit on them. Pool sunbeds are old and a few broken and covers usually wet in morning from either when gardener waters the grass or they purposely wash them because of bird muck?
Rooms: there are 5 floors of approx' 50 rooms each. You have Sea View or Garden/Mountain. I think the 5th floor have been refurb'd but we were on 3rd. Rooms are small but nice. They do have laminate flooring which is weird though. Small bathroom with bath and shower over, basin and toilet (courtesy room had a bidet).
From other reviews, I emailed hotel 2 days prior and asked for a Seaview room high up. We got a free upgrade but only to floor 3. We met people who asked for upgrade at hotel and were charged 10 euros per night, so ask ahead. It is worth having the sea view if you like that or spend time on balcony. View is stunning and you get the breeze and see the sunset. Garden/Mountain view looks at a steep mountain and has no breeze and some guests said it was very hot.
There is a TV in room and you can get English movies and BBC World News. There was no tea or coffee making facilities in room. There was free aircon but it wasn't great.
Bed was okay. Cleaners made bed daily and sorted towels but didn't always sweep floors.
Beware, animation in evening goes onto to 11:30/11:45pm and we could here clear as day. So if you go to bed early, take ear plugs, ask for a top floor room, or preferably a room in the low numbers - behind reception. You can here the traffic from rooms but not too bad.
There are 2 lifts and spiral staircases to the floors.
Food: Breakfast and evening dinner are in main restaurant on 1st floor. Breakfast is I believe 7:00 - 9:45. There is not a huge amount laid out but they are continually replenishing. There was plenty to choose from - bacon, sausage, beans, potatoes, danish, cereals, salads and cheeses, bread with toast making,fruit. There are coffee machines and hot water for tea or juices and water. You have to get your own cups, plates and cutlery but this isn't an issue.
There are some steps down from food area to eating area so can be tricky with hands full and people milling around.
Our first week it was stifling in the mornings and after about 4 days, they put tables out on the balcony overlooking the ocean. We made sure we went to breakfast late to ensure we could sit outside.
Dinner was from 6:30 - 9:00 which we thought was very early to finish (for us anyway). Again, plenty of choice with salads and always at least 3 meats to choose from, decent veg and desserts. Lovely soups as well - usually always 2 to choose from. You serve yourself beer,wine and soft drinks here. Again, we went in late to ensure we could sit outside as so warm inside.
Staff were very good at clearing away.
Daytime: After breakfast finishes at 9:45, they open up the day snacks and bar at 10:00am. Can't comment on the early snacks as we didn't need them. Again it is serve yourself beer, wine and soft drinks here from 10:00 until 6:00pm. If you want anything else to drink apart from Ouzo, you have to pay. That is, we like a gin and tonic about 4pm but you can't get it until the main bar opens at 6pm.
Lunch: in the same area as the snacks and self serve bar on a big open deck area which has some covering from the sun. You help yourself to the salad bar inside and soup and ice cream. Outside there is open bay marie (sp) with chips, pizza, fish, veg, then at other end of deck there is a chef cooking burgers, sausage, chicken. This I believe is from 12:30 to 2:30. Beware, if you want special ice creams or lollies by the bar, you have to pay for them.
Some people complain the food is not hot enough but we didn't find this. One day I almost burnt my hand on a ladle. Food is okay quality and not an issue to us. Yes there was the occasional meal I left because I didn't like or was too salty, but that was my preference not bad food.
Pools: Main pool is at the front of hotel. They DO NOT PROVIDE TOWELS so either take your own or buy at the in-house shop. Pool area is nice,mainly to grass with a path around. We did have to make sure we put towels down early in morning as most loungers were gone by 10:00.
My main only negative (for me) is that the grass area of pool is right next to the road and it is the main road to Rhodes, so was noisy and sometimes you could taste the smog. No one else mentioned it though.
Umbrellas are not great as made from grass/reeds and are only around the edges. Animation team go from 10 - 12:30 with the usual stretching, darts, aqua gym, etc and are very good although we don't get involved. They are then back from 3 - 5:30 with music in between.
There is also a 'Quiet Pool' at back of hotel. This is a rectangle pool with a decking area which gets some sun in afternoon but also has lots of cover. It tends to be free of kids and music until animation play boules at 4pm.
There is plenty of indoor seating where you can eat your lunch or have a quiet drink in evening just off reception and lunch area. There is a large TV here to. There is a shop inside that sells most things and the multi pack of water was cheaper here than the shop over the road. We got our pool towels, water and creams here.
There is a car hire shop on site.
There is also a tennis court at back of hotel (you wouldn't know it unless told) and there are a few pool tables, table tennis and air tennis(?) which I think all are charged a deposit or low charge.
Bar: the bar is only open in evening from 6-11pm. John the barman is great and usually had our drinks being poured before we got to the bar as he could see us coming. You have to serve yourself beer from the pump which is fine. From the bar you can order all the spirits and cocktails but your mixers you have to get yourself from machine. This didn't make sense but no big deal.
It would make more sense to pour you own beer and wine and let the bar do spirits and mixers and cocktails. As only one barman, is someone in front want 2 cocktails, you could be waiting age. Oh, and don't even think of walking up to anywhere at the bar like in UK. You have to form an orderly queue or you won't get served!
They do serve snacks at about 9:00 which is just a plate of sandwiches. If you arrive late, as in after 9pm, it is unlikely you will get anything to eat so make sure you get there early or prepare to go out if you need food.
The 'beach' is literally the other side of road but isn't much, just shingle. There are some loungers there but I think you have to pay for these.
We like this area as opposite side of road is a very wide pavement that goes almost all the way to Rhodes Town. Most mornings we would run to Rhodes beach and back - 35-40 minutes. At the end of the road is a path leading to beach which adds a few more minutes to run. We would do this at 7:00 in morning then get back to outside hotel, strip off to bare essentials on beach, and go for a swim in the sea. Lush.
Rhodes Town is about 6km away. It's 3 euros on local bus from right outside hotel, one way. Taxi is about 8 euros each way.
There are quite a few nice restaurants if you turn left out of hotel. We tried Romero which is about 100 yds away and also Poseidon which is a little further. Both very nice and nice change to get away from the All Inclusive.
This is on the windy side of island which is really welcome when hot, which it was.
There is a courtesy room available free of charge on your last day. You have to book it on your last day and you get 30 minutes. Saying that, we saw lots of people using inside toilets to wash and change. Maybe they didn't ask or just couldn't be bothered with courtesy room.
Last year we stayed at the Mareblue a few minutes down the road. While that hotel was nicer, more modern, this hotel was quieter in terms of guest numbers and easier to get served for both food and drink.
Overall, a very nice holiday.
Ask for Sea View on top floor, low numbers. Email hotel directly a few days prior. Rooms are quieter...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.