Where do I begin with this travesty of sub-standard lodging. The nightmare began with the check in process. It took nearly an hour to check in and when I finally did reach the counter, the staff member (there were only three on staff to handle guests, with one being a trainee and unable to complete any tasks or even answer simple questions) was harried and seem to be bothered that I was there at all. It took fifteen minutes to enter all my information into the computer (in between dealing with others who walked up as if I were not there), then finally off to my room.
I had reserved a double room in the executive wing, but I walked into a single room outfitted with antique furniture including a bed that had the softness of a stale bagel. Disturbed, I rang the front desk (who answered after fifteen or so rings) and was told that they did not have a replacement room available for me. It was rudely inferred that it was I who had made the mistake when reserving the room (I checked later, I did not). The bath towels were made of low-grit sandpaper, and the bed linens were musty and threadbare. Five star? I would have expected amenities such as these if I had paid perhaps 20 Euros for a room, but not seven times that amount.
I have to say that the pool was nice. Spacious and accommodating with plenty of room for sunbathing. Too bad I really had very little interest in the pool. The restaurant at the pool had moderately good food, but plan on more than an hour for lunch as the service is terminally slow; I waited 20 minutes for a cup of coffee. The staff here was rude and dismissive as well; I received evil looks when interrupting their frequent smoke breaks (seven feet away from me as I ate) for pithy little things like refills.
The temperature of the shower alternated from cold to scalding back to cold with no warning and no means to control it in any way. The tiny bathtub had a permanently placed half door that allowed a draft while showering and enabled the water to drench the floor of the bathroom as well.
Check out took over an hour, but I was simply happy to leave when I was done. Overall, the ridiculous experience put a pall on an otherwise wonderful visit to a truly beautiful island. Avoid at all costs.
- Also Known As:
- Rhodos Palace Hotel Ixia
- Rhodos Palace Ixia
- Rodos Palace Rhodes
- Rodos Palace Rhodes/Ixia
- Official Description (provided by the hotel):
- Set on a singular location just 5 minutes from the Medieval City of Rhodes, Rodos Palace constitutes the finest Deluxe Resort Complex on the island of Rhodes. Designed in a trendsetting style, blending luxury with space and freedom, Rodos Palace offers the widest choice of accommodation types, ranging from the rooms in the Main Tower, the Executive VIP Wing and the newly designed Garden & Pool Suites. ... more less
- Reservation Options:
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