Firstly I must say that this hotel is really nice and meets all the things you would expect from a 5 star hotel.
The customer service we received from two staff Cassia (I think that was her name from customer relations) and Helena from reservations was beyond my expectations as unfortunately we were not happy at this hotel (more on that later)
The hotel is very sparce of greenery both inside and out due to it being both relatively new and for them wanting this type of hotel (biggest rooms on the island) and very minimalistic with egg chairs, love pod stools etc.
Choice of food is good with various restaurants erc, but in my opinion no better than an all inclusive style you get at other 5 star hotels, just presented nicely on your plate.
The atmosphere at the platinum is very bizarre. It felt very quiet and from our room it felt very isolated.
The hotel is upside down with reception at the top and rooms below and pool at the bottom ( due to being on a hill)
Our room was massive, we paid extra for a executive family suite with private pool, the room was beautiful but on the 6th floor. And it was strange to have the pool on the balcony (the pool was more like a large bath at 2 cars wide and 1 car long and 1m deep - not a swimming pool but beautiful views!!!)
All in all the hotel met our expectations and was beautiful but didn't suit us at all with the minimalistic feel and look so we asked to move to the atrium place (see my review later on for that but first impressions are its better by a long way)
If you want a minimalistic feel with large rooms and quiet atmosphere then you won't be disappointed by the platinum, it just didn't suit us which take full responsibility for but the hotel went above and beyond to rectify this for us which is really appreciated!!!!
(just one complaint and this is against Thomson not the hotel, this hotel is meant to be about 70m from the beach, which technically it is from the edge of the grounds, but in reality it's more like 400m from the hotel)
- Also Known As:
- Atrium Platinum Hotel Rhodes/Ixia
- Official Description (provided by the hotel):
- The luxury 5* Atrium Platinum Resort & Spa is located next to the beachfront and has a direct breathtaking view all over the west coast and the village of Ixia. Let yourself be enchanted by romantic sunsets as well as relaxing walks along the center of Ixia with various shops and restaurants. Just a step away (3km) of the City center, where once the statue of the Colossus of Rhodes, one of the seven wonders of the ancient world, used to welcome travelers at Mandraki Harbour. The stunning medieval Old Town has been declared as World Heritage Site and is waiting to get discovered by you. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Tingo, Otel, Travelocity, Hotels.com and Venere so you can book your Atrium Platinum Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.