I've just returned from a week at Hotel Olimpo, Letojanni, having gone for an all-inclusive, romantic break with my partner. Upon arrival, a sense of disorganisation became apparent as the reception staff struggled with all manner of paperwork pertaining to those already in the 'three-deep' queue. We would have to wait... And eventually, just when we could see the light at the end of the tunnel and it was our turn to check in (20 mins after our actual arrival), some other guest pushed in. This, unfortunately, meant nothing to the reception manager. He happily saw to their needs, while we managed - by sheer good fortune - to attract the reluctant attention of another member of staff, This was not the welcome that we had anticipated or wanted.
The rest of the holiday followed a similar pattern - indifferent, miserable looking staff (most of whom only sprang to life and became quite chirpy when conversing with the Italian visitors - obvious favouritism). The rest of the guests - 97% Italian - were rude, pushy and obnoxious especially at meal times when they would act like pigs in troughs. Women in particular would load up their plates with unfeasible amounts of fodder, regardless of who was waiting behind them for their share. The general atmosphere on these occasions was lowered still further by just about every family having zero control over their kids - the boys in particular played football in the bar area and invariably shouted and screamed until they got their own way over, sometimes, the most trivial of matters. Chaos beyond belief. Night time 'chill outs' on the hotel terrace were invariably spoiled by youngsters playing 'tig' or football with paper cups around the tables and chairs while their extended and numerous entourage of relations sat 'over the other side' blissfully unaware of their children's unruliness, preferring to 'chew the fat' endlessly and smoke stinking, breeze-infecting cigarettes. Disgusting in all respects.
The town of Letojanni is strewn with graffiti and rubbish. The beach furthermore consists of gravel and two high rise, elevated main roads cut noisily through the resort - under which you must walk in order to get to the sea front. Not a beautiful town by any stretch of the imagination - many buildings are derelict.
Ironically, we did have a good time - but only because we visited the beautiful hill town of Taormina three times and due to the fact that my partner and I would probably be happy together in a shed.
To conclude, all staff need retraining on how to interact with non-Italian guests. The 'all-inclusive' package deal probably also needs refining in some way due to the dining experience never failing to bring out the worst in people #FeedingTimeAtTheZoo. The bar experience re: 'included' drinks also mysteriously became subject to the nature of the drink required and the time of the day. Value for money it was not! We won't be back.
- Also Known As:
- Olimpo Hotel Letojanni
- Hotel Olimpo Letojanni, Sicily
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