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“Average” 3 of 5 stars
Review of Leonardo Hotel Heidelberg-Walldorf

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Leonardo Hotel Heidelberg-Walldorf
4.0 of 5 Hotel   |   Roter Strasse, 69190 Walldorf, Baden-Wurttemberg, Germany (Formerly Holiday Inn Heidelberg Walldorf)   |  
Hotel amenities
Ranked #7 of 17 Hotels in Walldorf
London, United Kingdom
Top Contributor
53 reviews 53 reviews
43 hotel reviews
Reviews in 42 cities Reviews in 42 cities
33 helpful votes 33 helpful votes
“Average”
3 of 5 stars Reviewed July 31, 2012

I have stayed at this Holiday Inn a few times recently on business. It’s quite worn around the edges but they seem to be refurbishing some of the rooms at the moment so this may make a difference. Whilst nothing special, the rooms I have stayed in have been clean and comfortable. The breakfast is of a good quality and I have also found the service to be efficient and friendly.

The main disappointing thing about this hotel is its fitness facility. I have no problem with the fact that there is only a “mini gym”; the issue is that hardly any of the machines are actually functional. Out of three exercise bikes, only one works. The fourth and final cardio machine in there is a really rickety cross-trainer which creaked and swayed so much that I thought it might actually be dangerous.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Leonardo Hotel Heidelberg-Walldorf, responded to this review, August 15, 2012
Dear TrufflesSmith,

We appreciate you taking the time to share your feedback regarding your stay with us. I am pleased you found our room cleanliness and breakfast options commendable. Please accept my sincere apology for the condition of the fitness center. I have taken note of your valuable comments and these will be taken into consideration in our efforts to continually monitor and improve the quality and services we offer.

To better assist you on your next stay, please do not hesitate to approach the manager on duty.

Sincerely,

Joel B
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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168 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 26, 2012

On our way to Italy we spent one day here with the family. Great staff, clean room, nice swimming pool for the kids, indoor as well as outdoor and very good breakfast buffet. We will absolutely stay here again in the future?

Convinientky located next to the Highway a good place to stop

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iowa city, ia
Top Contributor
165 reviews 165 reviews
50 hotel reviews
Reviews in 66 cities Reviews in 66 cities
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed July 19, 2012

We stayed at this hotel 1 night during our recent vacation to Germany. We liked, not loved, this hotel. We had a car, so we saw the hotel from the Autobahn and had no trouble finding the place. It is pretty much all by itself. Not a place to be if you did not have a car. I do not think there were any other restaurants that were within walking distance. We drove to downtown and had a great meal. The front desk employees were nice and helpful. Our room was nice and clean. The air conditioning unit in the room worked well, but made quite a few odd noises. Thankfully ear plugs helped out with that problem. We did not get a chance to check out the breakfast, as we were on our 1st night in country and with our jet lag, slept through the breakfast. We would stay here again if we were in that area and had a car to get to the hotel.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed July 8, 2012 via mobile

Very old hotel, would definetly need a significant refurbish. The price is too high compared with better places available in the area.
For Sap employees, i would rather stay in Heidelberg and rent a car, than using this Holiday Inn Waldrof again!

Stayed June 2012, traveled on business
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Malmo, Sweden
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 6, 2012

I was on a business trip to Walldrof. Found the nearest hotel to the SAP headquarter to be Holiday Inn Heidelberg Walldorf.

However, faced the following:
Access to the hotel is too difficult. If you don't have a car, don't book this hotel.
Very poor internet speed, and you are charged 17€ for 24 hours.... which is way too high.
Room service was very poor.... they forgot coffee pouch, coffee milk.....
Ordering food into your room will be dearer to you by 5€ (tip extra)
A very standard breakfast costs 20€. If you stay in the city, you have options to have breakfast @ 5€.

I would not highly recommend this Hotel.

  • Stayed June 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rotherwick, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 31, 2012

Without wanting to repeat all that has been said....

Positives:
- great restaurant (and outdoor space), if a little pricey
- updated bar with great cocktails
- complementary water/juice/tea/coffee/snacks
- good sized, well maintained, quiet rooms and bathroom clean and functional

Negatives:
- air con noisy to leave on, requires emptying
- curtains do not keep the room dark
- hot without air con
- corridor noise ; doors banging
- over priced breakfast & internet

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Guest Relations Manager at Leonardo Hotel Heidelberg-Walldorf, responded to this review, July 5, 2012
Dear Scoobeesnac,

Thank you for your stay and leaving us feedback. I am pleased you liked the location of our hotel as well as your room accommodations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you were not fully satisfied with the air conditioning in your room. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erding, Germany
Top Contributor
112 reviews 112 reviews
46 hotel reviews
Reviews in 52 cities Reviews in 52 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 7, 2012

Hotel is near BAB , traffic routes, near SAP Walldorf, walking distance. Price is okay for this area. Friendly but a little boring personal. This hotel is always full bocked (SAP,IBM,...) Breakfast is more than engouh but only IT people around all desks. Sport GYM is not in best shape. Swimming pool nothing for swim , to short ... Wonderful jooging course near behind the hotel (forest, see ...).Rooms are clean , place is engough but they have an old look like american style. Good and engough place for parking, without a garage, open space . Bar area is open , friendly - good for reagrding soccer .

Room Tip: room in north direction have more noise (autobahn)
See more room tips
  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Leonardo Hotel Heidelberg-Walldorf

Address: Roter Strasse, 69190 Walldorf, Baden-Wurttemberg, Germany (Formerly Holiday Inn Heidelberg Walldorf)
Location: Germany > Baden-Wurttemberg > Walldorf
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 17 Hotels in Walldorf
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leonardo Hotel Heidelberg-Walldorf 4*
Number of rooms: 158
Official Description (provided by the hotel):
The Leonardo Hotel Heidelberg-Walldorf, near the SAP AG and Heidelberg easy to reach through the highway A5 and A6 offers you 161 comfortable rooms, of which 10 are maisonette suites, 9 variable conference rooms catering for up to 320 people, 'Restaurant Walldorf', 'Rhapsody Lounge & Bar', fitness centre, indoor pool with sauna, massage, outdoor pool with Sunshine Poolbar. Use also room service, 150 free parking spaces , tennis court, cycle hire, table tennis and children's playground. The guestrooms in different categories, all with bathroom, colour TV, in-house movies, direct dial telephone, minibar and free Wi-Fi internet access. Conferences / Seminars / Family parties The Leonardo Hotel Heidelberg-Walldorf has the required space and the professional assistants you need. The event-team helps you in each point to arrange the perfect conference or the best party. All conference rooms have daylight and are fully air-conditioned. The professionality and many years of experience of the Leonardo Hotel Heidelberg-Walldorf will convince you. In only a few minutes you reach Heidelberg, Schwetzingen, Mannheim and Speyer with all their sights. The famous football stadiums f.E. Of the TSG 1899 Hoffenheim are also close to the Leonardo Hotel Heidelberg-Walldorf. ... more   less 
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Also Known As:
Holiday Inn Heidelberg Walldorf Hotel Heidelberg
Holiday Inn Walldorf
Walldorf Holiday Inn

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