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“Get more than what you pay for!” 4 of 5 stars
Review of Adagio Access Strasbourg Illkirch

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Adagio Access Strasbourg Illkirch
2.0 of 5 Hotel   |   106 Avenue de Strasbourg, 67400 Illkirch-Graffenstaden, Strasbourg, France (Formerly Citea Strasbourg Illkirch)   |  
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Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Get more than what you pay for!”
4 of 5 stars Reviewed June 18, 2012

We stayed here as a stopover between Bruges and Lauterbrunnen. The apartment was great, decent size for the two of us, and had a little kitchenette (if planning a longer stay kitchenette may be too small). Our room was spacious, but the bathroom was a tad small, and as only having a shower curtain the floor got wet very easily which could be slippery.

The hotel staff were very helpful with getting us in, and helping us with questions, recommendations for restaurants etc. Parking was very easy.

Breakfast was overpriced for what it was, you would be able to do more in your kitchenette for less money.

The location was great for us as we were moving on the next morning, it wasn't too far into the city, nor too far out to find a decent place to eat. We were able to walk in and find a place to eat and see some sights.

WIsh we could have stayed longer at both the city and the apartment.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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130 reviews from our community

Traveler rating
    19
    76
    29
    5
    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Prague, Czech Republic
Top Contributor
54 reviews 54 reviews
45 hotel reviews
Reviews in 40 cities Reviews in 40 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 3, 2012

Good location, close to highway, just by tram station. Friendly receptionist, speaking good english.. Room of good size, small kitchen corner with all you need for simple breakfest or lunch.
Staying for 2 nights, we had an issue that aircondition did not provide to much of hot air during night so we asked for changing of the room - no problem, we got new room - everything OK.
Rooms was adequatly clean (with respect to the price), bedding was clean but bed cover was quite dirty.. This was only issue with cleaning.
Quality of beds are just average, one small pillow only. Furthermore, different mattraces in different rooms.. In our second room, one matrace was very soft, second very hard..
I would reccomend with respect to the price. It ´s not a Hilton but OK for overvnight

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwood
Top Contributor
76 reviews 76 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 31, 2012

A tram stop literally outside this hotel was probably the only positive that we could find with this hotel. Staff were particularly brusque and not keen to assist with our enquiries about the city. Although self-catering, there was no kettle provided or available and other appliances and cleaning items had to be requested. Ethernet cable in the room was not universally compatible and with wifi only available in the public area, connecting could be an issue.

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Paris, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 11, 2011

I almost gave up on finding a nice and modern budget hotel in Strasbourg, before Citea popped up on my screen. They had a great offer, a studio with a dobble bed for only 42 euro and free parking. Ok so this hotel is not right in the centre, but it's only a 5 min drive away, and the tram goes literally right outside from the hotel every 6 min! The room was clean, modern and bright with a little kitchen area. It is simple, but for those on a budget i think that this is way better than to end up in something that looks like a bordell. The only negative things I can think of is that the bed was a bit hard and small, the woman in the reception was not there when we came and we had to call for her many times before she arrived and she didn't even excuse herself (later she was very friendly...), and the parking is on the back of the hotell and you need to go all around to get to the entrance.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas, Texas
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
164 helpful votes 164 helpful votes
4 of 5 stars Reviewed October 7, 2010

Really, just what we were looking for: a decent place to sleep that was close to public transportation. They don't try to pretend to be anything else. A queensized double en suite for €74 per weekday night is hard to beat in Strasbourg. The room while jammed with the large bed was comfortable. Bathroom was modern. We had no need of the kitchen appliances, but did use the coffee pot and microwave which were nice to have (and rare to see in European hotels of this class). The girl at reception gave us a 1.5 L bottle of water to make our hot choclate in the evening and coffee in the mornings with. (We had to supply the hot choclate and coffee.) At the time of our stay there was a musical festival going on in Strasbourg and all but the more expensive (+250 E) were booked, making the Citea an even better deal.

Our room was on the ground floor, facing the tram tracks just on the other side of the sidewalk. I was sure that the noise would keep us up all night, but with the double paned windows closed and the steel shutter down we did not hear a thing. Staff at the reception and cleaning staff were pleasant enough and provided us with a city map. We skipped the 7.50€ breakfast, opting to eat in town instead. On departure, the staff secured our luggage behind reception until we came back that afternoon to pick it up.

The only dislike I had of the hotel was that the exhaust fan in our bathroom was not working. In the morning there was a very slight odor of sewer gas in the bath, and in the hall outside of the room. Hardly noticable, but I feel I should mention it. It was not nearly as bad as the order coming form Firenze's streets early in the morning.

In short, a good night's sleep with excellent transportation connections at a very reasonable price.

  • Stayed September 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 25, 2010

There are only a few good things I can say about this Citéa. There's free parking, air conditioning in the rooms, and a tram stop is literally right outside the front door so it is really easy to get into Strasbourg.

The things I did not like include:

My friend and I were sick with colds when we made it to Strasbourg and so we just wanted to get a lot of sleep, but the cleaning staff woke us up at 10 AM wanting to clean our room when we had arrived at 8 PM the night before. I couldn't believe it. What hotel starts cleaning occupied rooms that early in the morning?? And there is no "Do Not Disturb" sign to put on the door either.

The kitchenette was tiny with no extra shelves for storage, there was nothing to wash the dishes, and we had a coffee maker but no coffee pot so we couldn't actually use it. Later I noticed a sign in the elevator (written only in French) advertising a cleaning kit for 3€ that included dishwashing soap, a sponge and towel. I had already gone to Auchan and bought my own soap and sponge though. I often stay in hotels with kitchenettes and this was the only one that did not provide dishwashing soap for free. Why provide dishes if you're not going to provide something to clean them?

There is free parking in the lot behind the building, or you can pay 6€ a day to park in the underground garage. However, the back door connected to the lot is locked and you cannot use it to enter the building, so you always have to walk around to the front after parking.

We did not have a bathtub in our bathroom (perhaps this is only for rooms with a large bed, and not two beds as we had) and we almost ran out of toilet paper because the cleaning staff never replaced it. There was free soap and body wash in the bathroom at least, but no hairdryer.

The internet connection is ethernet only in the rooms, and you need a username and password, so make sure to ask the receptionist when checking in because it is not included in the information packet in the room. There is wifi in the lobby only.

The internet was painfully slow, especially in the evenings. The last two days I was there it did not work at all. The connection is through Swisscom so the reception can't do anything to help you.

Reception closes at 9 pm during the week and 6 pm on weekends/holidays so make sure to notify them if you are arriving late.

I will not be returning to this hotel and now I'm not so sure if I want to try other Citéas.

  • Stayed June 2010, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adagio Access Strasbourg Illkirch

Address: 106 Avenue de Strasbourg, 67400 Illkirch-Graffenstaden, Strasbourg, France (Formerly Citea Strasbourg Illkirch)
Location: France > Alsace > Bas-Rhin > Strasbourg > Illkirch-Graffenstaden
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Illkirch-Graffenstaden
Price Range (Based on Average Rates): $
Hotel Class:2 star — Adagio Access Strasbourg Illkirch 2*
Number of rooms: 102
Reservation Options:
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Also Known As:
Citea Strasbourg Hotel Illkirch
Illkirch Citea Strasbourg Hotel
Adagio Access Strasbourg Illkirch France

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