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“Below average” 2 of 5 stars
Review of Hotel Sonderborg Garni

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Hotel Sonderborg Garni
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Kongevej 96, Soenderborg 6400, Denmark   |  
Hotel amenities
Ranked #1 of 18 Soenderborg B&B and Inns
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Below average”
2 of 5 stars Reviewed December 14, 2012

I stayed here for five nights and was quite disappointed with the hotel. It is an old building which looks charming but the facilities are old-fashioned and dated-looking; my room (I was here alone) had two single beds which could not be joined together and they had a strange way of putting sheets on - the bottom sheet was not even tucked into the mattress; none of this ideal for a tall person. One of the receptionists was quite officious and abrupt; she seemed to be the one in charge (the other was quite pleasant). And on two mornings in a row (I had functions until late at night) I left the room at 11:30am, removed the do not disturb sign and passed the cleaner in reception; on neither occasion was my room serviced.

  • Stayed December 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CharlotteWejs, Owner at Hotel Sonderborg Garni, responded to this review, February 6, 2013
Thanks for your response and evaluation of our Hotel.
You are right, that the Hotel is placed in an old building from 1904. This is also told on our web side and luckily enough almost all our guests find this very charming. We really try to keep the old and charming atmosphere inside the hotel, but all our 18 rooms are renovated within the last years.
It is not correct when you say that it is not possible to put the 2 beds together in the twin rooms. This is for sure possible. You just move away the table between the two beds, and you will have a big and large bed. The way we put on our linnen I can´t comment. This is the way we want to do it and under normal circunstances we find it very usefull for our guests.
I have talked to the cleaning staff and asked them to follow up on rooms with " No cleaning" signs on the door. This I deeply apologize.
And then I apologize if you have found me annoying in the reception. I always try to behave very positive and service minded to the guests, but as a human beeing I off course can also have bad days. Though days like that shall not be shown in the reception.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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20 reviews from our community

Traveler rating
    5
    9
    1
    3
    2
See reviews for
1
6
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Danish first
  • English first
  • Finnish first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 30, 2012

Garni offered comfortable accommodations close to everything needed in the city. Breakfast was tasty and many choices were offered. Our beds were separated, but easily moved. Internet was good, stay was quiet, could see a bit of the water from our room and the breakfast area. We would return here again. Sønderborg is a great city to be enjoyed by many.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estonia
1 review
5 of 5 stars Reviewed August 8, 2012

If you go to Denmark you have to visit Sonderborg. I hope this town is capital of culture in 2017. Hotel Sonderborg Garni was good choice for me. It is in beautiful historical house, with nice sight from dining room, with good service and with helpful people.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salt Lake City, Utah
Top Contributor
53 reviews 53 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed September 6, 2011

Sonderborg is a great stop on your tour of Denmark. This hotel is a great place to stay with access to the water, waterfront cafes and the old town. Very helpful staff and a family feel. Highly recommended.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2011

Very charming hotel, The building is very beautiful, rooms are good, there are much bigger rooms on the first floor. Very clean, the staff is very friendly, very helpful. The hotel is not in the center of the town but Sonderborg is very small so you get to the center by 10 min. walk and to the beach by 3 minutes walk. Surroundings are very nice. It is great to explore them by boat

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Soenderborg, Denmark
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 23, 2009

A short walk from the main center of town and the waterfront this is very nicely kept classic B+B in a residential street. My room was quite small but clean and adequate for my needs. The staff were friendly and the breakfat was very pleasant. Free wireless internet was useful.

  • Stayed June 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sonderborg Garni

Address: Kongevej 96, Soenderborg 6400, Denmark
Location: Denmark > Jutland > South Jutland > Soenderborg Municipality > Soenderborg
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
Ranked #1 of 18 B&Bs / Inns in Soenderborg
Price Range (Based on Average Rates): $$
Number of rooms: 18
Official Description (provided by the hotel):
A unique building from 1904 makes the perfect setting of Hotel Sønderborg Garni.The hotel facilitates its guests with 18 rooms in three categories, Suite - Superior and Standard, all equipped with toilet/bath, cable TV, telephone and mini bar. Free high speed wireless internet access. The Hotel is very centrally placed; 2 minutes walk from beach and forest, and 5 minutes walk from the centre of town. ... more   less 
Also Known As:
Hotel Sonderborg Garni Denmark/Soenderborg

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