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“The Drivers, bar staff & Staff Restuarant make this hotel - policy doesn't” 4 of 5 stars
Review of Golden Tulip Brussels Airport

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Golden Tulip Brussels Airport
4.0 of 5 Hotel   |   Bessenveldstraat 15, Diegem 1831, Belgium   |  
Hotel amenities
Ranked #4 of 11 Hotels in Diegem
Dublin, Ireland
Top Contributor
140 reviews 140 reviews
36 hotel reviews
Reviews in 41 cities Reviews in 41 cities
46 helpful votes 46 helpful votes
“The Drivers, bar staff & Staff Restuarant make this hotel - policy doesn't”
4 of 5 stars Reviewed November 2, 2012

What is now called the Golden Tulip used to be a SOFITEL HOTEL for years. now Accor downgraded it to Pullman and eventually Golden Tulip took it over. Its service generally has reduced. They no longer put complimentary water in the rooms but outside, a long way up the corrider but didn't tell anyone. The restuarant menu has not changed for ages. I think its there since April 2011 at least. They have suggestions occasionally but no imagination. The new Management spent a lot on redecorating the restuarant but left the Menu. Not that its bad, its quite good but regular customers fed up with it. I'd go elsewhere except for the Drivers, Bar staff and restuarant staff who are excellent. Breakfast has gone down hill as well. Less choice and extra payment if one wants anything other than boiler or scrambled eggs

Room Tip: Dpwmstairs, as least one can open the window
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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350 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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English first
Gorinchem, The Netherlands
Top Contributor
63 reviews 63 reviews
8 hotel reviews
Reviews in 25 cities Reviews in 25 cities
250 helpful votes 250 helpful votes
4 of 5 stars Reviewed October 29, 2012

We have stayed @ the Golden Tulip for 2 nights and I have to say that the hotel and surroundings are great. All the facilities that hotel has in offer are also great and not too crowdy (or we were just lucky). There were few small things that were not really 100% organized but the service and reception were very king and helpful. For sure will go back there if I will have a chance.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
70 reviews 70 reviews
38 hotel reviews
Reviews in 39 cities Reviews in 39 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 19, 2012

Stayed at the Golden Tulip for 4 nights during a business trip. Hotel was ideally located for the local business. Staff were very friendly throughout the stay across all areas. Food was good in both the bar and restaurant.

English channels on TV was limited and the cost of breakfast was a little excessive (18euro)

Overall - very good and would stay again.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Australia
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 2, 2012

Stayed here on 1st day of tour-lovely rooms with coffee machines!!,bed was comfortable with nice sized bathroom-NO airport noise at all!! Staff were friendly. Room was very nicw with good facilites,lighting etc

  • Stayed August 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sofia, Bulgaria
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 29, 2012

I have stayed one night in the hotel for a conference. Totally agree with the fellow reviewers that the hotel has lots of good features - very pleasant ambiance, great breakfast, decent Internet connection and well appointed, clean rooms with comfortable soft beds. Staff is friendly and when not busy quite caring.

Generally service in the hotels around Zaventem is not the best and accommodation rates are high. So here the service is not an exception from the general rule. I had to seat myself during breakfast as nobody came to meet me at the door for 5 minutes. My used plates were untouched until I left the restaurant.

However, despite all minor deficiencies this is one of the best choices nearby Brussels Airport

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Dorset
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 29, 2012

Another business trip to Brussels meant another few days in the business park area of Diegem but this time we had the Golden Tulip hotel as base. A great place, with very helpful staff, nice interiors and good rooms.

The hotel minibus was able to take us around to our workplace on the airport and to the nearby train station as well, very useful.

The bar and restaurant are also a great benefit to the hotel with lovely food well priced and in a good atmosphere.

We will definitely be back here in the future.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sofia, Bulgaria
Senior Contributor
47 reviews 47 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 25, 2012

It's a very nice hotel. Reasonable sized room, very comfortable bed. The breakfast was fantastic.
The free shuttle from/to airport is another advantage. 10-minutes walking is the train station and for another 15 minutes you are in the Brussels downtown - Grande Place.Golden Tulip Brussels airport is a very good choice if you are looking for a comfortable hotel near the national airport.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden Tulip Brussels Airport

Address: Bessenveldstraat 15, Diegem 1831, Belgium
Location: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Diegem
#3 Luxury Hotel in Diegem
Price Range (Based on Average Rates): $
Hotel Class:4 star — Golden Tulip Brussels Airport 4*
Number of rooms: 125
Official Description (provided by the hotel):
Located between the centre of Brussels and the international airport, this 4 star hotel welcomes guests with warm, personalised service. Built around a pleasant green garden, an outdoor terrace and heated pool, this superb hotel offers the elegance of atraditional grand Belgian residence to make your stay an absolute pleasure whether working or relaxing. Guests enjoy the convenience of a free shuttle service to and from the airport and business district. ... more   less 
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Also Known As:
Golden Tulip Brussels Airport Hotel Diegem
Pullman Hotel Brussels Airport
Pullman Hotel Diegem

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