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“Won't go back” 2 of 5 stars
Review of Hotel Atlantis - Different Hotels

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Hotel Atlantis - Different Hotels
3.0 of 5 Hotel   |   Fletersdel 1, Genk 3600, Belgium   |  
Hotel amenities
Ranked #6 of 12 hotels in Genk
The Hague, The Netherlands
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
“Won't go back”
2 of 5 stars Reviewed February 17, 2013

We choose this hotel because the photo's on their website. It looked modern and fresh.
The entrance, reception, dining and breakfast area really did look nice and modern.
However when we entered our room we felt a huge dissapointment. The rooms are tiny but this isn't the worst part. The bathroom is shockingly dated and even smaller than the room. Dated somewhere between the sixties and seventies.
The rooms definately need to be updated.

The breakfast is good, enough choice and tasty.

As long as the rooms are not updated we won't come back.

Stayed February 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Different H, Guest Relations Manager at Hotel Atlantis - Different Hotels, responded to this review, February 22, 2013
Dear Danielle,

Thanks for posting your review on the Atlantis Hotel. To improve everyone’s stay at Atlantis, we are taking care of our outdated rooms as soon as possible.

We hope to see you soon at Different Hotels.

With Different regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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36 people have reviewed this hotel

Traveler rating
    9
    12
    9
    3
    3
See reviews for
8
18
2
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Brussels, Belgium
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 28, 2012

Double room booked on Groupon, 59 euro was agreed and paid 6 months ago. At reservation the hotel claimed an additional 10% service charge without consent. When questioned, the hotel canceled the reservation single-sidedly without apology, but agreed to return our booking fee. However, they haven't made the transfer for over a week after the day they promised!

  • Stayed March 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruges, Belgium
2 reviews
5 of 5 stars Reviewed February 17, 2012

We spent a wonderfull weekend in this hotel. from the moment we walked into the hotel untill the moment we checked out, the staff was very helpfull and very nice to us. The rooms were nice and clean. We have to say that we didn't expect the hotel to be this modern. There is also a cosy bar where we met another couple from the UK. One evening we ate in the italian restaurant and it was delicious. the hotel and the restaurant had very reasonable prices! We recommand it to everyone, so enjoy it...

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
belgium
Top Contributor
52 reviews 52 reviews
48 hotel reviews
Reviews in 45 cities Reviews in 45 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed February 17, 2012

Atlantis is a small hotel in the suberbs of Genk, run by a nice and very helpful couple. There is a busstop right in front of the door direction city centre and a beautiful area for walking and cycling. The staff is doing their upmost best to help and assist you in everyhting. Unfortunately the room (specially the badroom) is a little "dated" and very small. And although you are not allowed anymore to smoke in your room, the smell of sigaret smoke was still there in the room we had. The sauna is brandnew, sophisticated and looks beautiful, Hopefully all the rooms follow this design in future.
The breakfast was good but basic; not overdone, no extra's. One negative point; when you start breakfast later in the morning most things have gone and were not added any more. Dinnerfood in the restaurant was very good for a reasonable price. It was a pitty that serving took very long; one hour to wait before we got our starter!

Room Tip: If you don't smoke, ask for a really non smoking room!
See more room tips
  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Zielona Gora, Poland
2 reviews
4 of 5 stars Reviewed January 19, 2012

We went to Genk for karting races. It's quite close from Atlantis hotel. When we came to the hotel to check in we were welcomed by the owner. She explained us everything - how to get to the karting races etc. The atmosphere in the hotel was very friendly - you felt like at home - cosy rooms, friendly and helpfull staff. What's more, there's Italian restaurant in the hotel and you can really enjoy the food there;).

Highly recommended

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Zuienkerke, Belgium
Top Contributor
151 reviews 151 reviews
46 hotel reviews
Reviews in 68 cities Reviews in 68 cities
159 helpful votes 159 helpful votes
4 of 5 stars Reviewed November 7, 2010

Outside not very attractive, but once you're inside really nice, modern, friendly....simply a perfect place to stay in very good, nice rooms. Very central localisation (Bokrijk, Maasmechelen, cosmodrome, natuurpark,....), price/quality one of the best, very good for bikers and with a superb italian restaurant in the hotel...nothing to worry about, just enjoy it !!

Stayed November 2010, traveled with family
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Gent
1 review
5 of 5 stars Reviewed October 23, 2010

We stayed 2 nights at the atlantis hotel. We just loved the atmosphere. The hotel is located just outside the city centre. Staff is very friendy en helpfull! Room very clean and good Italian food in the restaurant.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Atlantis - Different Hotels

Address: Fletersdel 1, Genk 3600, Belgium
Location: Belgium > Flanders > Limburg Province > Genk
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #6 of 12 hotels in Genk
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Atlantis - Different Hotels 3*
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