On arrival Liz in reception was extremely welcoming, friendly and helpful.
Family room was spacious enough and clean - as this is an older Premier Inn the bathroom is a bit dated and tile grout is a bit grotty.
Bellziehill Farm restaurant next door was great for our dinner that evening but I have to say BREAKFAST WAS AWFUL!
We've stayed in Premier Inns in Edinburgh, Manchester and Glasgow and I have raved about breakfast £8 odds per adult and children under 16 eat breakfast free.
This was the worst breakfast we've ever had - hash browns rock hard, sausages dried up and hard, beans had totally dried up, mushrooms were dry and hard and altogether not very hot. There was one croissant left that had seen better days so we asked the waitress for fresh and she said she would go and get them - no word of a lie 1/2 an hour later after asking the same girl 4 times the croissant still didn't arrive! Also the coffee machine was broken. I actually felt robbed and annoyed that we had payed upfront for this.
The waitress really couldn't be bothered and wasn't concerned about Customer Service at all ( we were a party of 9)
Big let down from Premier Inn!
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- Also Known As:
- Premier Inn Glasgow - Bellshill United Kingdom