My husband and I stayed at the Best Western St Louis Inn from March 26-28, 2010. We were thoroughly unimpressed with our experience.
* The hotel is easy to find and appeared to be located in a decent area, across the street from a Cracker Barrel and near two convenience stores, and just off I-55.
* The hotel offers a big complimentary hot breakfast: sausage and bacon, scrambled eggs, biscuits and gravy, muffins/doughnuts, cereal, milk or juice, etc. The sausage and bacon were very greasy.
* The pool area looked nice, although we did not swim during our stay.
* There is a computer located in the lobby with Internet access.
* No complaints about the cleanliness of our room.
* The walls are paper thin. Initially we were assigned a room on the main (second) floor. In our room we could hear noises from the lobby, the pool, and people in the room above us. We asked to be moved and got a room on the top floor. Once in the new room, we could still hear everything being said in rooms next to us and in the hallway. We were told that the hotel has a 9pm-9am “quiet time” and that the manager would ask the people next to us to keep it down (they weren't even being loud; the thin walls were the real culprit. I ended up driving to Schnuck’s at midnight to purchase earplugs, and that got us through our stay.
* At a little before 8am on Sunday morning, we were awakened by a maintenance staff just outside of our room, doing some very loud banging. Shortly thereafter, the maids began cleaning rooms near our room while chatting loudly. Then the music started, and we discovered later that a church group rents a conference room directly above the lobby on Sunday mornings and sings. Very annoying.
* Our room had an iron, but no ironing board.
* When I attempted to shower on Sunday morning, I had zero hot water.
* Our remote control’s battery compartment was secured with what appeared to be a band-aid. Not a huge deal I guess, but kind of unclassy, don't you think?
* The free wi-fi never worked in our room, only in the lobby.
* The "fitness center" consists of about three old-looking machines, and I never saw anyone in it during our stay.
* There is a sign in the lobby stating that if you bring a pet, you will be charged a minimum of $250 (non-refundable, I believe).
Our advice: if you’re going to stay here, ask for a room on the top floor (maybe even ask if there is a room available that isn’t occupied on either side) and bring earplugs. Needless to say, we will not be staying here again. Overall it wasn’t the worst lodging experience we’ve ever had, and I guess you get what you pay for ($60/night special on Priceline), but next time we’ll shell out a little extra money for a hotel with thicker walls.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.