Upon arriving, at check in we find that our rooms were both two queens, instead of the one king, and two queens we reserved. In order to fix this, we had to be on a separate floors than our children. Luckily two of those children were over 20 years old, so it was safe to leave the younger ones. Second, our room was right by the main floor elevator, so it was very noisy. The walls are VERY thin. Our lovely neighbors next to us, whom were adults, talked loud, and partied all night. After 5 complaints, I requested a fan from the front desk to drown out the noise at ONE a.m. We had to get up by 6, so it would have been nice to get more then 5 hours of sleep for our wrestling tournament. We had zero towels or wash cloths in the bathroom, so I'm wondering if our sheets were even clean. The HOT breakfast was cold at 6am. After getting zero compensation for our horrendous stay, I cancelled our next Best Western reservations in Kansas City for the end of the month. Never again will I pay money to stay in a Best Western. I should have known, from past experience, but with the reviews, thought it was going to be a great stay. I was wrong. Way, wrong.
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- Also Known As:
- Best Western St. Louis Hotel Mehlville
- Best Western Saint Louis
- Saint Louis Best Western
- BEST WESTERN St. Louis Inn Saint Louis, MO