What an awesome hotel! We booked here based on all the excellent reviews, and now we see why! The customer service here is top notch, everyone was extremely nice and helpful. When passing any employee anywhere in the hotel they would always stop to ask if you are enjoying your stay and if they could do anything to make it better. We ended up deciding to go up a day earlier than we had reservations for. We called the Hampton Inn main hotline and they explained since we booked online they could not help us. We called the hotel directly and they were more than happy to help us book 2 rooms for an additional night. The breakfast is the best continental breakfast i've ever seen. They have waffle irons, fresh fruit, eggs, bacon or sausage, oatmeal and also the standard cereal and pastries. They go above and beyond here to make sure you feel at home. This will definitely be where we stay from now on anytime we go back to St Louis. They leave post it notes in the room letting you know that your duvet cover and sheets have been changed and a card is left every day with the name of the person who cleaned your room. Great experience! Highly recommend them! You can tell customer service is their priority. We have had family stay in 4 star hotels downtown that didn't come anywhere close to the customer service here. We had the pool and hot tub to ourselves. Both were kept extremely clean and there are towels put out on the pool chairs every day.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites St. Louis/South I-55 is located just outside of St. Louis with easy access to downtown. The hotel is located near Anheuser Busch Brewery, which offers tours and tastings daily. Guests can enjoy a complimentary hot breakfast each morning. ... more less
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- Also Known As:
- Hampton Inn & Suites St. Louis/South i-55 Hotel Mehlville
- Hampton Inn And Suites St. Louis/South i-55
- Hampton Inn & Suites St. Louis/South I-55 Saint Louis, MO