We've recently returned to Wokingham after living overseas, and Zizzis was our favourite local restaurant. We fondly remember the cosy atmosphere and attentive, friendly staff. We've been back twice in the last week, to try and rekindle our lovely experiences. The food is still great quality, fresh ingredients and a familiar menu served up quickly and expertly. However, the ambience and customer service has taken a nosedive. Staff are pleasant but detached showing very little warmth to their customers. Our children were handed colouring and pencils without a second glance, almost on auto pilot. We were really sad to see this. We left without anyone saying goodbye, as if they couldn't care less if we returned. Wokingham has an abundance of Italian restaurants so we won't be rushing back to this one. If you're looking for a nice, friendly place to have lunch / dinner, you should probably avoid!
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