I am a member of the Leisure clunb for both myself and young 5 yr old foster son. For the last two month period, both the pool and hot tub heating system has been broken!
Despite several complaints to staff and the completion of a 'complint form' - there has been no response!
Staff are polite and sympathetic, although seem to have no resolution in place. I have been told that the owners feel that there is not a problem at all!!!
I, along with several other memebers are moving to other leisure clubs now. if I was a 'family holiday maker' I would be most disapointed with the lack of this essential family facility.
- Official Description (provided by the hotel):
- Charming Chalon Court hotel in St. Helens welcomes guest'sExperience delightful St. Helens as well as the lovely counties of Northwest England from this cosy home base. Only 35 minutes from Manchester International Airport and a mere 20 minutes from John Lennon Airport, with easy access to the Trafford centre and liverpool one. this St. Helens hotel features contemporary, colourful rooms as well as on-site dining at the Pyramid Restaurant. Business and leisure travellers alike enjoy access to the hotel's fitness centre, in addition to room service, convenient work stations and Wireless, High-speed Internet access (fees apply). The Chalon Court hotel in St. Helens also has five adaptable meetings rooms, which can be tailored to accommodate a wide range of special events.The Chalon Court hotel's location makes it easy to explore the vibrant cities of Liverpool and Manchester as well as the scenic landscapes of Merseyside.The 84 stylish and up-to-date rooms include features like LCD televisions, mini safes, hairdryers .Visitors can savour British-inspired cuisine at Pyramid Restaurant in the Chalon Court hotel.Guests can maintain their workout routines thanks to the on-site fitness centre complete with indoor pool at Chalon Court hotel.This St. Helens Chalon Court hotel offers secure parking for 150 cars.The Chalon Court hotels helpful staff are happy to assist guests with impressive events for up to 300 attendees ... more less
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- Also Known As:
- Park Inn By Radisson St. Helens Hotel St Helens
- Park Inn Saint Helens
- Park Inn St Helens
- Chalon Court Hotel St Helens, Merseyside