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“OH DEAR NOT WHAT IT USED TO BE.” 3 of 5 stars
Review of Chennai Restaurant

Chennai Restaurant
Kidderminster Rd | Dodford, Bromsgrove, England
01527-87-26-39
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Ranked #64 of 94 Restaurants in Bromsgrove
Cuisines: Indian
Dining options: Delivery, Late Night, Reservations
Restaurant details
Dining options: Delivery, Late Night, Reservations
Birmingham, United Kingdom
Senior Contributor
44 reviews 44 reviews
35 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
65 helpful votes 65 helpful votes
“OH DEAR NOT WHAT IT USED TO BE.”
3 of 5 stars Reviewed November 19, 2012

We visit this restaurant about every 2/3 months, on a Sunday evening. Yesterday was such an occassion. Apart from 4 other people no one else was there. We sat down and noted the place was a little chilly, a fire was provided after a request at our table, we also noted the other group had also moved from the window seats hence suggesting they had suffered the same issues.
Orders were taken for food and drinks. be it that the waiter kept on using the word "dear" which my sister-in-law did point out to the individual was not acceptable. The wait for the starters was considerable, again the waiter kept using the word "dear" which aggitated our group. Another member of staff approached us to order more drinks, this was refused as both males were driving.The waiter then suggested that the ladies could drive, again not the right thing to say.
The main course then arrived, which was considered not up to the normal standards of the establishment. considering we have eaten here on about 10 previous occassions. Our guests eat here more frequently and confirmed standards had dropped, with this experiance being the worst yet. We also noted that when the bill came the prices seem to have increased. The place is spotlessly clean, with the table layout of a high standard, but we all considered "Things Aint What They Used To Be" Looks like we will have to find another place to go in the future Trip Advisor being the driver.

  • Visited November 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
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54 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
B'ham
Top Contributor
209 reviews 209 reviews
103 restaurant reviews
Reviews in 60 cities Reviews in 60 cities
105 helpful votes 105 helpful votes
“Fab!”
4 of 5 stars Reviewed November 5, 2012

Lovely Indian.
You need transport as gettinga taxi is a nightmare.
Food good, staff lovely and never rushed. A definite for a night out with a few friends

Visited April 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bromsgrove, United Kingdom
Contributor
14 reviews 14 reviews
5 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Still going strong after nearly 10 years!”
5 of 5 stars Reviewed November 5, 2012

Another great evening at the Chennai on Saturday. The food was delicious, we tried one of the new additions to the menu and also our old favourite chicken dhansak and neither disappointed.
We have been regular visitors since June 2003, shortly after the Chennai opened and have sampled a great many dishes from the menu, each one has been superb. The service and atmosphere were spot on and still as good as when we made our first visit. Add to that the wonderful staff and excellent value for money and you can't go wrong. Thanks.

  • Visited November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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Abdul B, General Manager at Chennai Restaurant, responded to this review, November 7, 2012
Firstly can I thank you for your review, sites like tripadvisor has given a new meaning to "customer comment cards" And although we recieve not so favourable comments from time to time (and by the way all restaurants do) its really pleasable to read reviews like yours. Its makes us feel good in what we are doing and a great please in knowing were doing it right.
Hey, thanks very much really appriciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcestershire
Senior Reviewer
8 reviews 8 reviews
5 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Excellent food every time”
4 of 5 stars Reviewed October 19, 2012

Be it a takeaway or dine in, the Chennai never fails us. We always recommend to friends and we take visitors there. Perfect for any occasion, I have had business dinners there and parties. Friendly staff, great food

  • Visited August 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
8 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Thanks Chennai”
5 of 5 stars Reviewed October 14, 2012

I was very pleased to read your follow up comments and great to see business back to usual. I felt it was most important to do the same. This is and has always been my favourite Indian resturarant must stress to anyone that has not eaten at the Chennai to try it out, in my opinion the best Indian food I have eaten, my family and I still eat there most weeks, always great food service and value. Its refreshing to deal with a company that listens to its customers. Many thanks see you soon.

  • Visited October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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