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“Hilton Hotel Bromsgrove” 5 of 5 stars
Review of Hilton Birmingham Bromsgrove

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Hilton Birmingham Bromsgrove
4.0 of 5 Hotel   |   Birmingham Road, Bromsgrove B61 0JB, England   |  
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Hotel amenities
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Summer Sale - From £51
Ranked #7 of 8 hotels in Bromsgrove
Glossop, United Kingdom
Top Contributor
71 reviews 71 reviews
44 hotel reviews
Reviews in 33 cities Reviews in 33 cities
17 helpful votes 17 helpful votes
“Hilton Hotel Bromsgrove”
5 of 5 stars Reviewed May 26, 2013

Many business stays at this hotel - always excellent service and welcome. Great value for money and easy commute into Birmingham etc.. The hotel is clean with excellent staff service and decent food. Room services is prompt and of an excellent standard. Breakfast is buffet service with freshly cooked eggs to order apart from scrambled. Plenty of secure car parking with good lighting

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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557 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed May 23, 2013

Doesn't look much from the outside but our room was lovely; spacious, clean and excellent facilities. Breakfast options were vast and the bar wasn't badly priced for a hotel. Staff were friendly and helpful. Unless it's stated as included you do have to pay for parking which personally I think should be included in the accommodation cost.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 21, 2013 via mobile

We booked this hotel to break a long journey and it did the job well. Nice sized clean room and good fresh breakfast. Why are hotel restaurants and bars so pricey? We used the carvery restaurant five minutes walk away!

Stayed May 2013, traveled as a couple
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Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 15, 2013

I have stayed in many Hilton hotels both in the UK and other countries and was thoroughly shocked by my experience here, I will never choose to stay here again. First of all, everything in this hotel comes at a ridiculous cost, and what I thought was a good value hotel turned out not to be. The Hilton is not a budget brand and I know what to expect, but this particular hotel seemed to employ many of the tricks such brands would to make it look like on the face of things I am getting good value for my stay. Examples of this include £15 for 24 hours of wifi access, £5 per night car parking and even the tray charge, which was £5 for someone to carry a tray around the corner from the restaurant to my room. The food itself was also horrendously overpriced for what it was, if I'd have known what I was to receive in return for my money I would have eaten elsewhere. Furthermore, upon waking up in the morning I discovered a rather gruesome looking stain on the bed which due to it's location and colour I assumed was menstrual blood. The room itself in terms of cleanliness was average at best with the exception of the bathroom which was again substandard due to the fact that a lot of the tiles were cracked and the walls were peeling in every corner and it looked in dire need of refurbishment. Two of the lights in the room didn't work either and a large roll of carpet was placed near my room which I almost tripped over in the morning.
When I spoke to reception to report my concerns, I was given a form to fill in which I then retuned to the Hilton staff and was told I would be contacted by the general manager as soon as they returned to the hotel. It has been a week since I stayed at the Hilton Bromsgrove and I have still received no call despite the assurances of the staff that I would hear back. I even called the hotel back and was told the manager would be in touch again. I fail to understand why the Hilton Bromsgrove would not get in touch with me and it makes me wonder whether they are used to such negative reviews of the hotel. It shocks me that Hilton are comfortable with having their name associated with such a property.

Room Tip: Check the sheets before you use the bed. Apparently cleaning is not handled in house and the Hilton...
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  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atherstone, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2013

Stayed at this Hotel as part of Wedding Party booking. Excellent Room large and well furnished with a big comfy bed which was very welcome after a very long day. Excellent breakfast with lots of choice and friendly efficient check out.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 14, 2013 via mobile

Staff are wonderful, had issues with Internet, reception staff hooked me up with BT the service provider and helped me resolve the problem, restaurant was superb, bacon and black pudding salad followed by lambs liver - both awesome, room big, bright and in very good condition.
Hard to fault!

Stayed May 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 13, 2013

Stayed 2 nights at this hotel to visit relatives near by & used the Hilton Honours plus cash scheme which was very good value. Not over happy at having to pay £5 each night for car parking.
The hotel in general was very smart and clean even though there were weddings taking place on both nights we were there.
We had a family room which contained 2 king sized beds whcih were very comfortable & the beddeing and towels were changed each day. TV service provided was excellent and really could not fault it. Had a couple of minor problems with room which were sorted by the time we returned to the room with a Cadbury chocolate bar & note telling us the repair had been done. All in all a very good hotel.
It was very unusual to have the washbasin in the passage between the entrance to the room and the bathroom. This had no door on and so there was no privacy when having a wash. The light for the bathroom also operated the light above the sink so the whol;e bed room got lit up. The door to the bathroom just skimmed past the toilet seat & the bath opposite meaning that you had to stand in the bath to open & close the door. Weird. Who does design these things? Does no one check them before the builders leave?
We did not eat there as we were visitng relatives nearby & only needed a bed. We did think that £20 for 2 breakfasts was excessive especially as we were only looking for toast or a bacon sandwich etc.
Looking forward to our return anyway.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Birmingham Bromsgrove

Address: Birmingham Road, Bromsgrove B61 0JB, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Bromsgrove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 hotels in Bromsgrove
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Birmingham Bromsgrove 4*
Official Description (provided by the hotel):
Just 20 minutes from Birmingham Airport, the Hilton Birmingham Bromsgrove hotel offers an ideal location to explore the heart of England. Located half a mile from the M5 and M42, the hotel provides access to the beautiful Cotswolds region, Birmingham city center and shopping areas and picturesque Stratford-upon-Avon. With a bar, restaurant and costa coffee shop, 60ft indoor heated pool, fitness center and nearby golf course available, you may choose to simply relax and unwind at the hotel and the surrounding area. ... more   less 
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Also Known As:
Hilton Birmingham Bromsgrove Hotel Bromsgrove
Hilton International Bromsgrove
Bromsgrove Hilton International
Hilton Bromsgrove

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