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“Excellent” 4 of 5 stars
Review of Hilton Bracknell

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Hilton Bracknell
4.0 of 5 Hotel   |   Bagshot Road, Bracknell RG12 0QJ, England   |  
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Ranked #7 of 8 Hotels in Bracknell
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Excellent”
4 of 5 stars Reviewed September 26, 2012

This was a family trip, visiting Legoland on the Saturday. The staff were very helpful,polite, nothing was too much trouble. The rooms were very good, although my daughter's family room was a bit dated, but ours was a refurbished room. We had dinner inthe restaurant on the Saturday evening and it was very good. The breakfasts were also very good. A most enjoyable
Stay.

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, September 28, 2012
Thank you so much for your very kind comments and we are delighted to learn that your stay was so enjoyable. We look forward to welcoming you back to the Hilton Bracknell again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 24, 2012

This is the second year that a group of us have stayed at the Hilton Bracknell on a coach trip weekend for a Tribute Band. As last year we had a wonderful time. Ok some of the rooms need a bit of redecorated and the bathroom could have done with some mould and mildew remover, but the staff are unlike any I have met. They are all so helpful, friendly and willing to join in the fun. Thank you all.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, September 25, 2012
Thank you so much for your very kind comments and we are delighted to learn that your stay was so enjoyable. We look forward to welcoming you back to the Hilton Bracknell again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh Scotland
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed September 23, 2012

Stayed here for one night / one day on business.
It a spacious and clean hotel. Some areas are looking a bit tired, but I believe there is some redecoration taking place.
Reception team very friendly and helpful.
Restaurant staff quite young and inexperienced which showed when trying to get breakfast and being seated at a used table with no cutlery whilst other tables were available. Usual selection of hotel breakfast items, e.g. cereal, juice, toast, cooked breakfast, cheeses, fresh fruit, croissants etc.
Lunch was buffet style as arranged by our "hosts", there was a good fresh selection of hot food, and sadly I was not able to have a hot meal being vegetarian and as such had a portion of potatoes / broccoli.
The meeting rooms that we used were ideal size for various group activities and well equipped.

All areas were clean
Bedroom
Bed was fab! Huge and very comfortable, ensuite bathroom a good size with the usual toiletries. The iron and ironing table in the room was really handy to help smarten business clothes.
As for location, I can’t comment as I arrived at Heathrow airport and got a taxi to Bracknell, taking about 40 mins depending on motorway traffic.
The main issue I had, was that you have to pay the Hilton rate for Wifi which is a ridiculous £14.99 for a rolling 24 hours. I have subsequently found out that if you go to the Sainsbury’s supermarket, 10 mins walk away, the Starbucks there has free wifi.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, September 25, 2012
Thank you for your feedback regarding your stay at the Hilton Bracknell
it is always a pleasure to hear how our guests enjoyed their visit and we do look forward to welcoming you back to our hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 23, 2012

After reading reviews was a little concerned about this hotel, however although we arrived fairly late after a day @ Legoland the booking in process very good. We asked for an extra bed in one of the two rooms we had, as Grankids not great sharing, this arrived within 10 mins. We were given a table for 6 in the resturant no problem a free buffet for kids perfect. Buffet or meals from the menu ie steaks etc, for us two of the adults had menu meals two buffet both very enjoyable. Breakfast good as you'd expect from a large hotel plenty to eat a large range which included porridge to my husbands delight. We used the spa pool it was lovely staffed by very helpful people. All in all agreat weekend thank you Legoland & Hilton.

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, September 25, 2012
Thank you so much for your very kind comments and we are delighted to learn that your stay was so enjoyable. We look forward to welcoming you back to the Hilton Bracknell again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Top Contributor
92 reviews 92 reviews
19 hotel reviews
Reviews in 48 cities Reviews in 48 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 23, 2012 via mobile

I stayed here as I was attending the conference. Throughout my stay staff were friendly, helpful and polite. The evening meal and breakfast were nice although the queue for breakfast was very long. My room was a bit shabby with a thread bare carpet, a stained shower unit and paintwork that had seen much better days. That being said it was comfortable, spacious and quiet.
The hotel is next door to a large sainsburys. It only takes 5 minutes to walk there so it is handy if you forget anything or want water that is reasonably priced.

  • Stayed September 2012
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, September 25, 2012
Thank you for your feedback regarding your stay at the Hilton Bracknell
it is always a pleasure to hear how our guests enjoyed their visit and we do look forward to welcoming you back to our hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 22, 2012 via mobile

Fortunately this was a discounted stay and although it is a Hilton it's not on par with other Hiltons. The rooms are ok, the staff polite but I found the breakfast of poor quality. I've stayed in a better premier inn. Maybe I just went at a bad time, that said for what was paid for the room I shouldn't complain.

Stayed September 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, September 28, 2012
Thank you for your feedback regarding your stay at the Hilton Bracknell
it is always a pleasure to hear how our guests enjoyed their visit and we do look forward to welcoming you back to our hotel soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, England
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 21, 2012

The family and I stayed here as I had signed up for Bracknell Half Marathon and combined it with a trip to Legoland. The locaton was fantastic & not a long drive from Legoland and an easy walk to the start of the race (hurt on the way back though). It was a great hotel, a lovely breakfast & swimming pool. The room was comfortable and nicely decorated the only negative was that there was a musky damp smell in the room we were allocated.
The actual race went passed the hotel entrance. So all my supporters had to do was get out the pool dry off and shout abuse as I staggered past (beat my PB in the pouring rain and they came out after I had gone past, I might forgive them).

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, September 25, 2012
Thank you for your feedback regarding your stay at the Hilton Bracknell
it is always a pleasure to hear how our guests enjoyed their visit and we do look forward to welcoming you back to our hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Bracknell

Address: Bagshot Road, Bracknell RG12 0QJ, England
Phone Number:
Location: United Kingdom > England > Berkshire > Bracknell
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Bracknell
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hilton Bracknell 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hilton Bracknell Hotel Bracknell
Hilton International Bracknell
Bracknell Hilton International
Hilton Bracknell Berkshire

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