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“For an airport hotel, this was great - better than many city Hiltons” 5 of 5 stars
Review of Hilton Zurich Airport

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Hilton Zurich Airport
4.0 of 5 Hotel   |   Hohenbuehlstrasse 10, Opfikon 8152, Switzerland   |  
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Ranked #2 of 3 Hotels in Opfikon
GreenLeadersSilver level
London, United Kingdom
Top Contributor
202 reviews 202 reviews
189 hotel reviews
Reviews in 128 cities Reviews in 128 cities
94 helpful votes 94 helpful votes
“For an airport hotel, this was great - better than many city Hiltons”
5 of 5 stars Reviewed August 15, 2014

I've stayed in some pretty grotty airport hotels in my time, but this one is excellent. All the facilities of a full-scale city Hilton, and an excellent restaurant. The (former East ) German waitress is very entertaining... a really good menu.

Not cheap, but this is Switzerland.

Room was great, nice bathroom, good shuttle service to the airport, good wifi, friendly and efficient staff. I have a Diamond card which gave me access to the exec lounge for free breakfast., However, I wouldn't recommend this over the (very good) breakfast in the main restaurant - much better even if you have to pay a bit.

I was there during the World Cup, and for a Swiss match to boot, so the atmosphere in the bar was great...

Recommended.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at Hilton Zurich Airport, responded to this review, August 26, 2014
Dear Jack,

Thank you very much for your stay at the Hilton Zurich Airport and your comment on Tripadvisor.

We are delighted that you enjoyed your stay and have gladly shared your nice feedback with our team. Such comments are very motivating and encouraging. Thank you.

We regret the inconvenience regarding our first-come-first-serve shuttle bus service and have noted your comment for future reviews. Please accept our sincerest apologies for the temporary lack in luggage service. We have taken corrective actions accordingly.

We do hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport in order to show you our true Hilton hospitality and standards.

Kind Regards,

Michael Reinhardt, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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774 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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English first
St. Louis , MO
Top Contributor
91 reviews 91 reviews
19 hotel reviews
Reviews in 59 cities Reviews in 59 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed August 14, 2014 via mobile

We stayed here for one night en route from the swiss alps back to The United States. We were picked up at the airport by the Hilton van, but the van was way too small to accommodate us and all the other guests that wanted transportation to the hotel. The van was for 15 people but people were on the floor, on each other's laps, standing up and there were probably 25 people in there. At the hotel, there were no bellman to take our bags or greet us, which surprised us as this was a large international airport hotel and people probably had bags. Check in was easy and the staff was phenomenal in helping us. We were hungry and it was late so we ordered room service. There were not many choices, but the food was very good. The rooms were small, but extremely comfortable and functional. The bathrooms were clean. Everything in fact was very clean. The beds were great and we slept very good. We had breakfast in the executive lounge, and the food was very good. Overall, good stay but the airport shuttle and bellman situation can be improved.

Stayed August 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at Hilton Zurich Airport, responded to this review, August 26, 2014
Dear jack,

Thank you very much for your stay at the Hilton Zurich Airport and your comment on Tripadvisor.

We are delighted that you enjoyed your stay and have glady shared your feedback with our team. Such comments are very motivation and encouraging, Thank you.

We regret the inconvenience regarding our first-come-first-serve shuttle bus service and have noted your comment for future reviews. Please accept our sincerest apologies for the temporary lack in luggage service. We have taken correctiv actions accordingly.

We do hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport in order to show you our true Hilton hospitality and standards.

Best Regards,

Michael Reinhardt, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stuttgart
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

This hotel met every need our family had while on our road trip. It was very clean and very comfortable. The staff was very helpful and spoke great English. The bar and restaurant offered good services and were available till late. I just wish we had the rewards program to use the wifi in our room, but the free wifi was available in the massive lobby, so that was great. I would recommend this property to anyone who requires a great place to layover.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at Hilton Zurich Airport, responded to this review, August 26, 2014
Dear J10Seven,

Thank you very much for your stay at the Hilton Zurich Airport and your very nice comment on Tripadvisor.

We are delighted that you enjoyed your stay and have a gladly shared your nice feedback with our team. Such comments are very motivating and encouraging. Thank you.

We do hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport.

Best Regards,

Michale Reinhardt, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lugano
Top Contributor
173 reviews 173 reviews
60 hotel reviews
Reviews in 95 cities Reviews in 95 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed August 10, 2014

This property consistently provides good service and the staff are friendly and do remember returning visitors. The hotel offers great services. The views from the bar and restaurant are overlooking the approach to Zurich airport with some fantastic aircraft views. Executive Lounge has room for improvement.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at Hilton Zurich Airport, responded to this review, August 26, 2014
Dear SHBBB,

Thank you very much for your stay at the Hilton Zurich Airport and your very nice comment on Tripadvisor.

We are delighted that you enjoyed your stay and have a gladly shared your nice feedback with our team. Such comment are very motivating and encouraging. Thank you.

Your suggestion regarding our Executive Lounge has been noted and we are sorry that we could not reach all of your expectations in this respect.

We do hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport.

Best Regards,

Michael Reinhardt, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia
Top Contributor
179 reviews 179 reviews
34 hotel reviews
Reviews in 85 cities Reviews in 85 cities
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed August 3, 2014

The Hilton bus to and from the airport runs frequently, so it is easy to get to the hotel and back to the airport. The property is tucked away in a hillside of a lovely wooded area. Rooms are bright and comfortable but it was the helpful and friendly staff that really stood out. I needed to print out a couple of documents and, having trouble doing so, the very busy Assistant Front Office manager (JPH) did everything to help me several times, then printed all documents for me and sent a message that they were ready for pick up. Much appreciated.
Another great aspect of this hotel is the wonderful and copious breakfast, with a wide selection of cold and hot foods. The breakfast staff is attentive and friendly and many items are cooked to order. The perfect way to start your travels.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at Hilton Zurich Airport, responded to this review, August 26, 2014
Dear Epices6,

Thank your very much for your stay at the Hilton Zurich Airport and your very nice comment on Tripadvisor.

We are delighted that you enjoyed your stay and have gladly shred your nice feedback with our team. Such comments are very motivating and encouraging. Thank you.

We do hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport.

Best Regards,

Michael Reinhardt, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 1, 2014

We opted for this hotel after we couldn't find any reasonable accommodation for our Switzerland vacation in zurich city. Though we were apprehensive about the location which is not v convenient for those wanting to tour lucerne, interlaken and other major swiss attractions, the hotel service and frequent shuttle service made up for it. Despite the busy season our checkin was smooth and an additional bed was organised at no extra charge. Our only gripe was that we had been promised 2 connecting rooms but finally given rooms opposite each other. Room had all standard facilities and not much of a view (parking area). What was most convenient to us was the shuttle service to zurich airport which was every 20 minutes and prompt. We could easily plan our timetable for getting the trains to luzern and after a long day of sightseeing could be rest assured that the van would pick us up on time for the return trip. We got internet free as cabin crew privilege though it is charged quite steeply to other guests at chf 25 per day. In times where wifi is so important that it can be the competitive edge over other hotels, I cannot understand why it is still charged by hilton!! Overall we enjoyed our stay in the hotel and I would recommend it to those who need proximity to the airport and zurich.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at Hilton Zurich Airport, responded to this review, August 26, 2014
Dear Lakshmi P.,

Thank you very much for your stay at the Hilton Zurich Airport and your very nice comment on Tripadvisor.

We are delighted that you enjoyed your stay at the Hilton Zurich Airport. Such comments are very motivating and encouraging. Thank you very much. Concerning the WiFi charge we can inform you that we do offer one hour free of charge in the lobby area. As well we offer unlimited free use of internet for our HHonors Diamond and Gold members.

We do hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport.

Best regards,

Michael Reinhardt, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 1, 2014

We stayed here for a quick 1 night stay and it was good for that purpose. Especially liked the convenience of the shuttle which we used a few times (used it to connect to the train to get into downtown Zurich) although it did not go early enough for us to catch our morning flight the next day. That was a disappointment. We used Honors point for our stay here and they gave us some complimentary items from the minibar which was a nice perk. We ended up being in a handicap accessible room since that was the only room available at check-in and it was very nice and super clean. It did seem odd though that the shower area had a tiny bit of a dip or lip which for those not in a wheelchair could be a tripping hazard. The bed and linens were very comfortable which enabled us to get a good night's sleep. The heating system worked well as did the hot water in the shower.

  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, General Manager at Hilton Zurich Airport, responded to this review, August 26, 2014
Dear Sewjourn,

Thank you very much for your stay at the Hilton Zurich Airport and your very nice comment on Tripadvisor.

We are delighted that you enjoyed your stay at the Hilton Zurich Airport. Thank you also for the input concerning the room setup of a handicap room and your additional comments and observations.

We do hope to have the pleasure of welcoming you back again soon to the Hilton Zurich Airport.

Best regards,
Michael Reinhardt, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Zurich Airport

Address: Hohenbuehlstrasse 10, Opfikon 8152, Switzerland
Phone Number:
Location: Switzerland > Canton of Zurich > Opfikon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Opfikon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Zurich Airport 4*
Number of rooms: 323
Official Description (provided by the hotel):
Situated in the heart of Zurich's northern business district and surrounded by forest and fields. Benefit from a central location, just 5 minutes from the airport and 15 minutes from the city centre with its famous sights. With a spacious conference-area of 25 meeting rooms, modern design and a broad variety of business facilities, the hotel represents the ideal venue for any event. ... more   less 
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Also Known As:
Hilton Zurich Airport Hotel Opfikon
Hilton Hotel Zurich Airport
Hilton Opfikon
Opfikon Hilton
Hilton Zurich Airport Canton Of Zurich, Switzerland

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