A recent visit left us not wanting to go back for more! It looked so pretty from the outside, so inviting and welcoming but sadly this was not the case on this occasion. The pretty lights and outside bar misleads you into thinking you might be in for a real treat.
The food was okay but nothing overly special for the price.. However, where it fell down badly was the service or lack of it.
Met by a totally unenthusiastic waiter we sat in the comfy chairs for a pre-dinner drink and given the menus to peruse. We scanned through only for the waiter to come over half way through and advise that the menu was changing and that quite a few things were unavailable that evening. He proceeded to rattle off the list in what appeared to be "I am bored with this" attitude (maybe he was just fed up with announcing it although I cannot see he had done it many times that evening as there was only one other table taken in the restaurant). He then asked if we wanted to move to a table and strode off to where we would be sitting leaving us juggling our bags/pre-dinner drinks and the food and wine menus (no offer to carry the drinks or assist, he wore his lack of enthusiasm like a badge of honour). We almost felt that he thought of us more as an inconvenience than paying customers and he continued to make you feel that way all through the meal (had to give him his due keeping up his lack of enthusiasm must have been quite tiring). Left to our own devices and our own wine pouring the gap between the starters and main course seemed to go on forever but eventually it arrived and plonked in front of us I had to pluck up the courage to ask for parmesan for the pasta (and from the look that followed I felt like I'd asked for something way beyond and above the call of duty). I felt the whole time uncomfortable at my meal and could almost feel the waiters eyes boring into me from behind the screens (or his favourite place at the bar chatting to the barman) in, what I felt, was an almost "don't you dare disturb me or ask for anything" sort of way! Not a great night - food as I say average, service sloppy.
One other thing I feel that is also worth a mention was the bathroom which was in the basement (and I do not usually include bathrooms in my reviews) accessible by what looked like a service lift, I would recommend that the Villa gets their act together on the lower floor as well as the dining room as I had to say it was one of the most grubbiest bathrooms I have used in a long time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.