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“Lovely late break” 5 of 5 stars
Review of InterContinental Malta

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InterContinental Malta
5.0 of 5 Hotel   |   St George's Bay, Saint Julian's, Island of Malta STJ 3310, Malta   |  
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Ranked #8 of 31 Hotels in Saint Julian's
Oxford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Lovely late break”
5 of 5 stars Reviewed February 14, 2013

Stayed here in December 2012 and had a lovely time. The hotel is beautiful and the staff on reception were extremely friendly and helpful. Our room wasn't ready so the front desk took my husbands number and said they would ring us when it was ready which they did. The room was lovely with both a walk in shower and a sunken bath and a lovely view over the gardens. Everything was clean and well presented.
The breakfast in the morning was the best I have ever had. The choice was unbelievable.
There are restaurants to choice from within the hotel and we chose to visit the Chinese one. The food was fab and what we couldn't eat they sent up to our room our beautifully packaged up!
We tried room service also which was prompt and the food delicious.
I think I was most impressed when I had to call the concierge late one evening as there seemed to be a private party going on in one of the rooms upstairs which was keeping us awake. Within ten minutes of my phone call the problem was sorted. Excellent service.
We didn't use any of the spa facilities because there wasn't time during our stay so can't comment on this but the pool area upstairs looked clean and well maintained.
All in all we had a lovely December break. I can imagine this hotel being extremely busy during the summer months but our break was lovely, couldn't fault anything. Would definitely return.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, February 15, 2013
Dear Guest,

Thank you for choosing to stay at InterContinental Malta during your recent visit to Malta.

We are thrilled to read that you enjoyed your experience with us and that in particular, you found the service offered by our staff excellent, food in the restaurants very good and your room lovely and clean.

Thank you for recommending InterContinental Malta and we certainly look forward to welcoming you back again,

Warm regards,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,362 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (554)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
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English first
Toronto, Ontario, Canada
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 12, 2013

Myself and my wife stayed here for the first half of our honeymoon in Malta. The staff is very friendly and helpful, and the hotel is in pretty good shape. We are a young couple, and this hotel is right in the middle of a party central. Happy hour is almost every hour, and the strip is filled with people to the late hours of the night. The food in the restaurant is tasty and fresh, and our room was very clean and fairly well decorated. The only thing we could complain about is the view from the balcony, which faced right into a construction site of a nearby office building. The swimming pool area is clean, and well maintained. The staff is always around if you need drinks or have questions. If you're hungry order something from the poolside restaurant, the food is very good!

Also, the hotel has a "private beach club", which is basically a stretch of sandy beach for hotel patrons only. It's equipped with a beach side bar and towel stand and showers. Malta in general does not have "amazing" sandy beaches and this one was at par with the other ones we seen.

During our stay the hotel was overbooked, so one of the managers offered to relocate us to another 5 star hotel in Valletta half way though our trip, which worked out well for us because staying in the same place for a long time does get boring. They did not push us to move, but rather gave us an option, which we did not have to take. I do have to say that the hotel staff accommodated the move flawlessly. They arranged for all of our bags and items to be moved to the new hotel while we were away for the day on Gozo Island. When we got to the new hotel after our trip to Gozo, our room was ready in minutes and we found out that InterContinental has even arranged for a room upgrade.

Overall, our experience at the hotel was quite good.

Room Tip: Ask for a room with garden view which is where the swimming pool is. It's much better than the b...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 11, 2013

We stayed at the Intercontinental in Oct 2012 for 5 nights. Our room was very large and spacious. Bathroom and rooms very clean as well. Location was ideal and in the midst of everything for everyone -- Mall and shopping across the street, bars and restaurants at a 1 minute walk. Pool was great, both indoor and outdoor. View from the room wasn't that greatest, at least from the 11th floor where we were. It was right next to an old broken down building, so not the best of views. Staff were really great and helpful; however, only issue was with housekeeping where they did not replenish coffee and cream for the small kettle that we had in our room. Everyday we would have to ask for one or the other. The massage deals were a bit too pricey. Although we did not pay for the Turkish Hammam experience, you were allowed to use their facilities free of charge and it was great. Definitely recommend.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, February 12, 2013
Dear Guest,

Thank you for choosing to stay at InterContinental Malta during your recent visit to Malta.

We are thrilled to read that you enjoyed your experience with us and that in particular, you found your room and bathroom spacious and clean, staff friendly, pools great and location ideal. We are sorry for the inconvenience caused when your coffee and cream was not replenished in the room.

Thank you for recommending InterContinental Malta and we certainly look forward to welcoming you back again,

Warm regards,

Nicola Busuttil
PR Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
58 reviews 58 reviews
44 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 10, 2013

The InterContinental is a nice enough property, although it doesn't really look as grand as it does in some of their professional photographs. I agree with some of the previous comments that this is something of a faded beauty.

Upon arrival, it was lovely to have been upgraded to a suite, which was enormous. It was like living in an apartment! It is not the hotel's fault, but the location is quite noisy - there was construction going on all around the property, and the noise from the night clubs is intrusive.

Location-wise, it is good in that it is opposite a mall, movie theatre, and is in the heart of an entertainment district. But if these are not your cup of tea, then do not stay in the Julian district, as there is not much else around here. Next time, I will stay right in Valletta, as it is a rather long apprx 40 minute bus ride in to the main city centre.

Staff was friendly and helpful. Breakfast was something ridiculous - like 25 Euro (can't remember exactly) so I just went across the road to the Hard Rock Cafe. There was no ice available unless you paid the 3 Euro room delivery fee. Free internet was a welcome touch - be sure to ask for the code at check-in.

Overall, it was a nice enough property but I caution you to not stay here if you are affected by outside noise and are looking for a charming location (this isn't it - but it's convenient).

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, February 12, 2013
Dear Guest,

We truly appreciate the time you have taken to place a review regarding your stay at InterContinental Malta.

Our aim is to make your stay with us as comfortable and enjoyable as possible, so we are very sorry to see that you were disappointed with the surroundings of the hotel.

Thank you for your feedback.

With warm wishes,

Nicola Busuttil
PR Executive
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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 9, 2013

We are so overindulged by the hotel, giving myself and my wife a free room upgrade on arrival at the hotel and a complimentary wine shortly on settling into our very comfy room. I happen to share my wifes birthday which the reason for the short holiday, with one of hotel staff. (actually, we were sponsored by our children with the surprise holiday to Malta). We were further treated to another surprise complimentary birthday gift from the hotel admin!

The food was great! The breakfast actually made an impression, I get to choose what goes in my eggs before it's fried!

We were pampered, I must say.

You have a great hotel administration!

Many thanks for affording us a pleasurable time in your hotel.
We love you.

K. Falola

Room Tip: These guys are great, you'll never regret it.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, February 12, 2013
Dear Guest,

We are honoured that you and your wife celebrated your birthdays with us at InterContinental Malta.

Thank you for the lovely compliments you have paid regarding your experience at InterContinental Malta. We are so pleased that you found the service hospitable and that you enjoyed the food.

Many thanks for your feedback and we look forward to welcoming you back again in the future.

Very best wishes,

Nicola Busuttil
PR Exeutive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haifa, Israel
1 review
4 of 5 stars Reviewed February 8, 2013

Well situated in the middle of a busy touristic environment, but also with a view to the sea.
Nice room, very clean, all facilities functioned perfectly, first class maintenance (not a trivial point).
Very good buffet, lots of choices for all tastes.
Extremely pleasant, helping staff, especially at the reception.
The only complaint (the reason for not giving it 5 stars) is that we arrived at dawn at 5 am and had to linger in the lobby (or go out for a stroll dead tired) till 14:00, when we actually got the room (we could get a room earlier for extra 200 euro); but I guess that is the management's policy, not the fault of the personnel.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, February 12, 2013
Dear Guest,

On behalf of the team at InterContinental Malta, I would like to thank you for taking the time to review your stay with us.

We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to read that you were satisfied with your view, helpful staff and buffet breakfast offerings. Note has been taken regarding your feedback regarding your early arrival.

Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

With best wishes,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malta
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 3, 2013

First class stay in this massive hotel. One forgets that it is in central Paceville as it is very quiet and you cannot hear any noise from the inside. Excellent facilities and staff extremely polite and courteous.
Stayed at InterContinental for 1 night with my husband. Had a room on the 14th floor. The room was very modern and comfortable. It even had 2 double beds in it.
The Bathroom which had a seperate bath and shower was really cool, nice and comfy. Toiletries were really good and the towels were big, white and thick.
We were spoilt for choice during breakfast and dinner and compliments goes to the chef and his team.
I highly recomment this wonderful hotel and I am sure that one won't be disappointed. Looking forward to our next visit. Well done, Intercontinental. Keep up the good work! Thank you.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, February 5, 2013
Dear Guest,

Thank you for choosing to stay at InterContinental Malta during your recent visit to Malta and for taking the time to place a review on Trip Advisor.

We are thrilled to read that you enjoyed your experience with us and thank you so much for your compliments.

Looking forward to welcoming you back again.

Warm wishes,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about InterContinental Malta

Address: St George's Bay, Saint Julian's, Island of Malta STJ 3310, Malta
Phone Number:
Location: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Saint Julian's
#3 Spa Hotel in Saint Julian's
#6 Luxury Hotel in Saint Julian's
#6 Family Hotel in Saint Julian's
#6 Romantic Hotel in Saint Julian's
#8 Business Hotel in Saint Julian's
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Malta 5*
Number of rooms: 451
Official Description (provided by the hotel):
InterContinental Malta gives you the best of all worlds: a wonderful waterfront resort complete with private beach and water sports; a central cosmopolitan location close to shopping, entertainment and historic sites; and an array of services appreciated by leisure and business travellers alike. Valletta, Mdina and the Mosta Dome are within easy reach. ... more   less 
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Also Known As:
Intercontinental Malta Hotel Saint Julian`s
Intercontinental Saint Julians
Intercontinental Hotel Malta

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