We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good hotel, great location, poor public relations” 3 of 5 stars
Review of InterContinental Malta

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added InterContinental Malta to your Saves list
InterContinental Malta
5.0 of 5 Hotel   |   St George's Bay, Saint Julian's, Island of Malta STJ 3310, Malta   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #8 of 31 Hotels in Saint Julian's
jerusalem
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Good hotel, great location, poor public relations”
3 of 5 stars Reviewed October 20, 2012

We would have graded higher raiting of this Hotel. unfortunatey we found out that 2 shirts were stolen from our room during our stay. We also got no respond from the hotel management when we emailrd them our complaint. otherwise the hotel was very good, large rooms, 2 pools and good location.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, October 23, 2012
Dear Guest,

Thank you for taking the time to place a review regarding your recent stay at InterContinental Malta.

I would like to apologise for the inconvenience of finding your shirts missing from your room and for the delay in receiving a reply from us. Please rest assured that one of my colleagues will be making contact with you shortly.

In the meantime, thank you for your positive comments regarding the hotel and for highlighting the large rooms, swimming pools and good location.

Best regards,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,359 reviews from our community

Traveler rating
    1,135
    804
    287
    88
    45
See reviews for
559
905
87
261
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (554)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
5 of 5 stars Reviewed October 20, 2012 via mobile

We have had a fantastic stay at InterContinental Malta. We Can recommend the hotel to comming visitors, because of its facilities, standards and very nice staff. We are looking foreward to visit Malta and InterContinental again - there are lots of things to expirience here on this very nice Island.
Gitte og Niels, Denmark

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, October 22, 2012
Dear Guest,

Thank you so much for taking the time to share your feedback with us on your recent stay.

Thank you also for your appreciation of our hotel and our team, we always endeavour to provide memorable moments for our guests and we are delighted that we did that for you.

We look forward to welcoming you back to InterContinental Malta in the very near future.

With kind regards,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 19, 2012

Modern hotel central to the bars etc of the lively resort of St Julian's.Large spacious rooms all with balconies - worth paying for a room overlooking the inner gardens & pool as some rooms overlook a not very attractive street. We also found it a great bonus having access to the executive lounge , wonderful views, breakfast without queues,afternoon tea & pre dinner drinks with fantastic canapes.Very close to lots of good restaurants although also close to some lively bars.Not a quiet away from it all location but good for a luxury break ,easily accessable from the airport with good public transport links for sightseeing..Would happily return.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, October 22, 2012
Dear Guest,

Thank you very much for choosing to stay at InterContinental Malta during your recent visit to the island.

We were very pleased to read that you enjoyed the convenient and central location of the hotel and thank you for mentioning our Club Lounge with such positiveness.

Looking forward to welcoming you back again.

With warm wishes,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 19, 2012

I picked the Intercontinental Malta due to its central location in St Julian's and previous tripadvisor reviews. It did not disappoint! It was a lovely big hotel, with mainly friendly staff, especially those at breakfast. The reception staff were not as helpful, but not rude or unpleasant. Breakfast was very good with lots of choice. The room was average size but well laid out, and our room on 7th floor South side had a particularly large balcony. The outdoor pool area is very good as is the indoor pool and sauna. The restaurants were expensive and we did not eat at any of them for this reason. Overall a nice place to stay!

Room Tip: Rooms on the south side are quieter and look out to the garden.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, October 22, 2012
Dear Guest,

Thank you very much for taking the time to share your feedback with us.

We were very pleased to read that you enjoyed our location and the service provided. Many thanks indeed for complimenting our breakfast and friendly staff.

Thank you so much for selecting InterContinental Malta as your hotel in Malta and we look forward to welcoming you back in the very near future.

With kind regards

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 17, 2012

This hotel is the best choice if you want to be in the middle of everything,shops,pubs,restaurants,beach,public transport.,excursion etc!
The service is excellent,food very good,rooms are huge and clean,swimming pool is also great,there is indoor swimming pool and private beach,the staff is always helpful and efficient ,free wi-fi in the room ,free sunbeds and free beach towels ,the only thing that i found unusual for 5 stars is that they don't have any entertainment in the evening and no activities for the kids so i would say that this place is more for family's with teenagers,business or simply people who wants to relax!Don't think twice just choose this nice hotel!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, October 18, 2012
Dear Guest,

Thank you so much for taking the time to share your feedback with us on your recent stay.

Thank you also for your appreciation of our hotel and our team, we always endeavour to provide memorable moments for our guests and we are delighted that we did that for you and your family.

Regarding your comment on kids entertainment, we do have a kids club for younger children and our team should have made you aware of this at your check in with us, I am sorry that this does not appear to have happened for you on this occasion.

I hope that you will still come back to us on your next visit to Malta and we look forward to welcoming you back to InterContinental Malta in the very near future.

With kind regards,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grimsby, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 16, 2012

Just back from a 3 night stop over to see my son.
The hotel was 4/5 star quality,food was excellent,service friendly and efficient,room was spacious,clean,modern and had a lovely balcony(notwithstanding comments in an earlier review;people can be so negative without real justication).The bed and pillows were dreamily comfortable and the location was within two minutes of a sandy,private and well maintained beach in a scenic harbour setting.Yes the location is 50 yards from clubland but it is a Resort setting so you have to expect some youth culture close by.However no anti-social behaviour witnessed nor noise heard at all from the balcony or light pollution. If you are a reasonable individual who doesn't go on holiday to pick fault, this is a Hotel close to top spot in my world wide travel experience.Very memorable and a lasting,happy experience rom staying at the Hotel.

Room Tip: I asked for the highest room and the panoramic views were stunning from the balcony and very quiet t...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, October 18, 2012
Dear Guest,

Thank you for choosing to stay at InterContinental Malta during your recent visit to Malta.

It was our pleasure to look after you and I am delighted that your experience with us was a happy, lasting and memorable one.

Warm wishes,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Russia
1 review
5 of 5 stars Reviewed October 16, 2012

I spent a first week of October, 2012 in Intercontinental Malta. That wasn't simple choice, as there were lots of attractive offers from different hotels for that period. But I'm completely satisfied by made booking. Everything was fine from the taxi transfer, arranged by the hotel, till same transfer back. Very considerate, professional staff on both receptions - downstairs and in Club lounge. Large enough and well organized superior room on the 14th floor with magnificent view (we're really lucky to get it - rooms on low floors or on opposite side of the corridor are very cheerless).
Very cozy club lounge (it's highly recommended to book club level or special offer "club experience") with satisfied range of dishes for breakfast, beverages and drinks during afternoons. It was very pleasant to have a breakfast sitting on the lounge's terrace and looking at the sea or to spend some minutes there with a cup of coffee or Kinnie between walks.
I'd like to recommend the hotel, but this could be a question of a good luck - actually there are just few rooms with the perfect view, which we're lucky to get. A room with street view on the low floor could ruin the best feelings which we've got from the hotel and from Malta in general.

Room Tip: Club level / experience special offer is a must!
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, October 18, 2012
Dear Guest,

It was very kind of you to take the time and trouble to share your feedback with us following your recent stay with us.

Thank you also for your appreciation of the friendliness and efficiency received from our staff at the reception and the Club Lounge. It is our aim to ensure you experienced great memorable moments and we are delighted that you did.

We look forward to welcoming you back in the not too distant future.

With warm regards,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to InterContinental Malta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Malta

Address: St George's Bay, Saint Julian's, Island of Malta STJ 3310, Malta
Phone Number:
Location: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Saint Julian's
#3 Spa Hotel in Saint Julian's
#6 Family Hotel in Saint Julian's
#6 Romantic Hotel in Saint Julian's
#6 Luxury Hotel in Saint Julian's
#8 Business Hotel in Saint Julian's
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Malta 5*
Number of rooms: 451
Official Description (provided by the hotel):
InterContinental Malta gives you the best of all worlds: a wonderful waterfront resort complete with private beach and water sports; a central cosmopolitan location close to shopping, entertainment and historic sites; and an array of services appreciated by leisure and business travellers alike. Valletta, Mdina and the Mosta Dome are within easy reach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, IHG, Booking.com, Expedia, Hotels.com, Agoda, Travelocity, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your InterContinental Malta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Malta Hotel Saint Julian`s
Intercontinental Saint Julians
Intercontinental Hotel Malta

Owners: What's your side of the story?

If you own or manage InterContinental Malta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.