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“Great hotel!” 5 of 5 stars
Review of InterContinental Malta

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InterContinental Malta
5.0 of 5 Hotel   |   St George's Bay, Saint Julian's, Island of Malta STJ 02, Malta   |  
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Ranked #6 of 31 hotels in Saint Julian's
Waspik
1 review
1 helpful vote 1 helpful vote
“Great hotel!”
5 of 5 stars Reviewed August 27, 2011

Great hotel! We had à big room, very clean and Comfortable. Nice and helpfull staff. Beautifull swimmingpool on THE 10 th floor. Breakfast was excellent, too much to chose from! Overall à very good hotel and if we ever go back to Malta, we certainly go back to this hotel!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, August 29, 2011
Dear Guest,

May we take this opportunity to thank you for choosing to stay at InterContinental Malta during your recent visit to the island.

We are delighted to read that you have enjoyed your experience with us and that you were satisfied with the service of our staff and the facilities that we have to offer.

Thank you for your kind recommendation on Trip Advisor and we sincerely hope that you will choose to stay with us again during your next visit to Malta.

With best wishes,
Nicola Busuttil
PR Executive
Warm wishes,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jerusalem
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 26, 2011

Let's start with the positive: We got a great room, staff is ultra nice, 10th floor pool is cool, the gym superb, urban-chic decor and over-all very well maintained. All of this would have been real nice had this hotel been in a big bustling city. But it isn't - it's actually in a serene, historic, laid-back Mediterranean island. Hence, The Intercontinental was totally off-cord for us. Staying in this hotel, stuck in the middle of a shopping mall in St. Julian, with techno music banging until 5 a.m in the hash-parlors all around,, you don't get to experience an ounce of the atmosphere you came to get in the first place. No sea breeze, no sea view, no peace, no leisure or ambience.
So I would highly recommend this hotel only for those who are on business trips or otherwise come to Malta to imagine they're in down-town London.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, August 29, 2011
Dear Guest,

Thank you for choosing to spend your holidays with your family at InterContinental Malta and for taking the time to offer your feedback on Trip Advisor.

We are glad that you were generally satisfied with the hotel's facilities and the service that we offer and we have taken note of the constructive comments you have made regarding the location.

We very much look forward to welcoming you back to InterContinental Malta, where we hope to have the opportunity to extend the five star service we strive to provide our guests.

With warm regards and best wishes,

Nicola Busuttil
PR Executive
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Halifax, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 24, 2011

We have just returned from a weeks holiday. Nice rooms, clean & tidy, & excellent restaurants within the hotel. Not the best sited hotel on the island unless you are part of the 18/30 class, very noisy (outside) at night & streets pretty grubby. Our biggest problem was with the aircon. We could not get rid of the strong smell of burnt fat that seemed part of the cold air emitted. We also had water dripping from the unit, quite heavy at times. We had to leave bath towels under it to prevent water running across the tiles. It was reported 4 times & the maintenance staff attended to it but always the remedy seemed temporary & the smell returned.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, August 25, 2011
Dear Guest,

Thank you for choosing to stay at InterContinental Malta during your recent visit to the island.

We are pleased to read that your overall experience at InterContinental Malta was a good one. Note has also been taken of the couple of disappointing incidents which have occurred during your stay.

May we take this opportunity to thank you for placing a review on Trip Advisor. Your feedback is much appreciated as this assists us in continually improving on the services and facilities we have to offer to our guests.

With best wishes,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 23, 2011

Stayed here for a 1st time holiday to beautiful Malta. We chose a B&B package, which was a good choice I feel, however, the staff in the breakfast room were rather varied....some were so helpful and one or 2 were nothing other than rude....one morning there was no butter portions in the bowl, and I said to one of the staff, and his response was "what about it!' charming I thought!
We ate in the Eastern Dining room twice during our stay and it was lovely and the waiter was fab, and helpful.
I did have an issue with the wi-fi charges....find it completely insane, that a 5* hotel, charges €15 per day for internet access......when Hard Rock cafe across the road offers free wi-fi, for a simple glass of coke! Really crazy......and for €15, I would get monthly internet at home for that charge for a month! We did ask about this, but never got an answer!
There was one waiter also at the poolside, that was utterly useless, 2 days running he forgot our drinks, and after an hour of waiting, we got them ourselves! If a service if offered....it should be provided. I did make a waitress aware of this at the time.
All in all I did enjoy my stay here and the rooms were serviced every day, however, i am not sure i would return just due to a few little niggles that i don't feel 5* should have. However, Malta I loved and the people, helpful and friendly, so I will go back to the island.....just maybe not this hotel!

  • Stayed August 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, August 24, 2011
Dear Guest,

Thank you for taking the time to place a review on Trip Advisor regarding your recent stay at InterContinental Malta.

Note has been taken of the comments you have made and your feedback is much appreciated as this assists us in continually improving on the services and facilities we have to offer to our guests.

We would like to express our sincere apologies for any inconveniences caused during your stay at InterContinental Malta.

With best wishes,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 22, 2011 via mobile

I love this hotel. The staff are great especially Sonia in the club lounge. Rooms food hospitality all first class. I have stayed here 3 times now with my son and would not stay any where else.

  • Stayed August 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, August 23, 2011
Dear Guest,

Thank you for your continued loyalty in choosing to stay at InterContinental Malta and for taking the time to place a review on Trip Advisor.

We are very pleased to note that you have enjoyed your stay with us once again and that your experience at the Club Lounge was a great one.

We certainly look forward to welcoming you back once again in the not too distant future.

Warm wishes,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2011

We've stayed at the Intercontinental in Malta four times now and we will definitely be back. The 5-star hotel is situated right next to the busy nightlife district of Paceville but you'd never know it as our room was silent at night. St Julian's bay is a 2 minute walk away and the Bay Street shopping complex with a number of restaurants is just across the street. For movie lovers there is a multiplex cinema about 1 minute away and all the movies are shown in English. On the odd occasion I have had to contact the hotel staff over an issue the service I have received has always been exemplary. I particularly like the fact that everything is either included in the hotel (pools, gym, restaurants, etc.) or is within walking distance - you do not need to hire a car! All in all it's a great holiday hotel.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, August 23, 2011
Dear Guest,

We truly appreciate the time you have taken to place such a fantastic review about InterContinental Malta.

Our aim is to make your stay with us as comfortable and enjoyable as possible, so we are very pleased to see that you were satisfied with the service of our staff and facilities.

Thank you for your continued loyalty in choosing to stay at InterContinental Malta with your family and on behalf of the rest of the team, we look forward to welcoming you back in the not too distant future.

With warm wishes,
Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 21, 2011

For the first time in my life there was no room waiting for me, and the solution they gave me was to change to an hotel 15 K away. After 1 hour they gave me a room. It was a good room
The Gym is very good. The swiming pool is good. Lunch at swiming pool stops as 16 pm.
The situation is not good, the acess to the sea doesnt exist- you have a private beach for the hotel, but is the worst place in town to have a bath. We went to another hotel for a 10 euros rate we had good lunch and perfect sea.
You are in the same street of the crowed students bars and the cinemas - not a good place to turn off!

  • Stayed May 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ICMalta, Public Relations Executive at InterContinental Malta, responded to this review, August 22, 2011
Dear Guest,

We would like to thank you for choosing to stay at InterContinental Malta during your recent visit to the island.

Thank you also for the feedback and comments that you have placed on Trip Advisor, as this assists us in continually improving the services and facilities that we have to offer our guests.

With best regards,

Nicola Busuttil
PR Executive
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about InterContinental Malta

Address: St George's Bay, Saint Julian's, Island of Malta STJ 02, Malta
Phone Number:
Location: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Saint Julian's
#2 Spa Hotel in Saint Julian's
#3 Best Value Hotel in Saint Julian's
#5 Luxury Hotel in Saint Julian's
#5 Romantic Hotel in Saint Julian's
#6 Family Hotel in Saint Julian's
#9 Business Hotel in Saint Julian's
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Malta 5*
Official Description (provided by the hotel):
InterContinental Malta gives you the best of all worlds: a wonderful waterfront resort complete with private beach and water sports; a central cosmopolitan location close to shopping, entertainment and historic sites; and an array of services appreciated by leisure and business travellers alike. Valletta, Mdina and the Mosta Dome are within easy reach. ... more   less 
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Also Known As:
Intercontinental Malta Hotel Saint Julian`s
Intercontinental Saint Julians
Intercontinental Hotel Malta

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