We stayed at this hotel for two weeks. The welcome we got on our arrival made us feel part of a family atmosphere. We booked in to our apartment, received our room keys whilst our cases were taken up to our room. We then went up and unpacked, there was a selection of teas and coffee with milk, sugar and sweeteners which was replenished every day with extras if needed. The rooms were very clean and tidy and the young lady that looked after our room made sure we had soap, shower gel, and shampoo replaced every day as needed, she dusted and hovered all the rooms and changed the beds every day so we had clean fresh sheets. The Concierge was very helpful in giving us help in locating places to visit, booking taxis etc. The rest of the staff were very friendly and did not mind having a chat whilst working, the food in the Kon Tiki Restaurant was the best, we never had any complaints and the chefs were there to dish up the food and advise on the different meat and fish on the menu, you could have as much or as little as you wanted with out feeling uncomfortable. I could write a long book on all the nice things about this particular hotel but can think of nothing detrimental about it. You want or need ANYTHING you only had to ask, and if it was in their power to do it did. The location was very good right by the sea, but a car is very useful, as to leave the hotel you have to walk up a steepish hill to the bus stop unless you like walking to the other bays. If you like walking up the hill it only takes you about 3 or 4 minutes but if you have trouble you can do it in about 5 to 6 minutes, and you are at the bus stop. The buses are very regular not having to wait very long if you miss one, so it is a very excellent location, very quiet. There are outside pools with one just for toddlers and young children, with an indoor pool and Jacuzzi also a sauna, and for anyone who likes to keep fit there is a gymnasium. There are beautiful gardens around the pool areas so if you fancy a stroll after dinner you can go out in the grounds by the sea and the flowers. Also they have a bar where you can sit inside or out on the patio looking out over the main pool and the sea, where they serve not only alcoholic drinks but soft drinks, tea, coffee, hot chocolate and snacks, on some evenings they occasionally have musical entertainment. I am looking forward to going again next year.
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Thank you for staying with us. It is great to learn that your experience was entirely positive both with the facilities and service provided. May we look forward to welcoming you back on your next visit.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.