The hotel has a great location, the staff are very helpful and pleasant, and the facilities are good. It is a particularly great place in fine weather, with its various outside pools. The Room is good, the wifi is now working well (which was not always the case in the past), and I particularly like the bar overlooking the main outside pool and the sea. The reception is pleasant and the hotel generally well laid out although the angled rooms get a sideways view of the sea on the right side of the hotel at the expense of the general view.
I do however, have complaints about the hotel. On arrival, I was told my Radisson points card was now useless, a new card was required, and the points could not be transferred. I felt like a Cypriot bank account holder. For some reason, the hotel always gives me a room on the right side of the hotel where the rooms' views are restricted and dominated by a car park. They aren't even that busy, yet still keep giving me poorer rooms. A particular fault of the room is that the walls are paper thin. You can hear everything, and I mean everything, that your next door neighbour is saying and doing. I had to turn the TV on and found it impossible to sleep when the man in the next room started doing weird loud something or other. The hotel previously seriously over-billed me for the telephone, when in fact I had never used the telephone at all, then argued with me when I pointed out they had overcharged me. This time round the hotel seem more comfortable with itself and hopefully checkout will be without incident.
The Sunday buffet is great. I have tried it several times. The indoor pool is a bit disappointing given how great the outside pools are, but nevertheless it is okay. I have had problems booking times with the spa; the staff seem to wander around in a daze without paying too much attention to possible clients.
The rooms are very clean, though it would have been nice if the shower had a flexible extendible nozzle rather than a simple 1970's wall fixed nozzle. The water pressure is not too good, though still better than many London hotels. The TV was shot, with great purples and greens across the screen like, again, a poor 1970's tv. It was disappointing that having been given a free bottle of water on arrival, that I never received a new one each day. If I had paid daily, I would have got a bottle daily, so why am I being penalised for an extended stay?
Malta is a great place and this is one of the best hotels on the islands. It is great value and I am, overall, pretty happy with the hotel. However, apart from the things that the hotel would have trouble fixing, such as the thin walls, there remain a number of irritations that they could fix quickly with a bit more attention to detail.
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- Also Known As:
- Radisson Blu Resort, Malta St Julian`s Hotel Saint Julian`s
- Radisson Saint Julians
- Radisson Malta
- Sas Radisson Malta
- Saint Julians Radisson
- Radisson Saint Julian's
- Saint Julian's Radisson
- Radisson Bay Point Malta