I booked through the internet. And I needed to pay 10% of the total bill. It's very common, isn't it? But what really made me upset was the front desk officer said, we couldn't get any deduction of the total bill from what we've paid in the internet. It goes to the provider and they said the hotel didn't get any of it.
It's not the money that matters, but more to how they dealt with it.
One more thing, the front desk officer asked us to upgrade the room to the 66 dollars one with additional SGD 5 on top of what we've booked.But they gave us the dusty room that seemed seldom being used.
The luckiest thing was we only spent one night there and move to a better hotel which is nearer to the mall.
Definitely won't recommend this hotel and won't go back as well...
They need to improve a lot of things. Because they charged more like the local phone calls, they charged expensively compared to what I've been charged from the other hotel. Taxi fare? The same... everything for me is overcharged...
Really, not so goodway for me... Very different with the hotel's name...
- Official Description (provided by the hotel):
- Best Hotel Located At The Heart of the City's Premier Shopping & Entertainment District. Nestled in the vibrancy of the famous Nagoya Hill area, Goodway Hotel Batam is located in close walking proximity to the premier shopping and entertainment district. It offers you accommodation with a comfortable, warm and relaxing ambience. Whether you are on a business trip or leisure, we are dedicated to make your stay a delightful and unforgettable one. Goodway Hotel Batam conveniently features 268 rooms and suites along with full amenities, warm personal services and hospitality. As one of the Top M.I.C.E Hotels in Batam Archipelago Island, Goodway Hotel Batam offers you meetings and wedding venues up to a capacity of over 1000 people. Meetings and wedding occasions at Goodway Hotel are fully supported by our catering and banquet team, who will ensure everything you need for an exquisite occassion will suit your taste and budget. Selection of authentic Japanese fare, Indonesian dishes and Asian cuisines awaits you at our restaurants and bars, passionately made by the expert chefs. Goodway Hotel Batam also offers access to the nearby Nagoya Shopping Mall and "Kampong Bule" for night entertainment and other Fast food establishments surrounds the hotel. ... more less
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- Also Known As:
- Goodway Hotel - Batam Indonesia