We went for a day tour in batam and everything goes well even till the doorstep of the hotel as the staffs were nice and friendly. Only when it comes to check-in as we booked a total of 5 rooms with 3 rooms having additional beds but one room given to us was actually occupied. We just can't figured it out how and why the receptionist will have an extra key to an occupied room! It was only when we went back down to the counter that they provided us with another key to the next door of the occupied room but we rejected it as the corridor was literally having a row of people sitting there where we find it unsafe so we insist of changing our room to another level. However, the receptionist insist us that they no longer have any vacancy rooms but upon our bugging they reluctantly gave us a room key to another level and told us that we cannot change the room anymore. Nevertheless, we went to the room but was pleasantly surprised to find a stretch of smell in the room with aircon switching on to the coldest temperature and sensing it suspicious we decided to leave the room empty throughout the night! I won't denied that the other 4 rooms given to us were pretty good with one being sort of like a renovated room looking beautiful and cosy though plus the 3 single beds room given was rather spacious only that the liners of all beds in every room were slightly stained. Moreover, the breakfast was great with many varieties of food to choose from and the pool was good for having both adult and children height but the gym was a little old designed without aircon. Now, the wifi as only 2 out of the 4 rooms we gotten were able to surf the net as the other 2 rooms was totally unable to connect and it was a little disappointed as it was written that there's wifi under the amenities which we were all looking forward to using during our stay. Overall, it was okay to stay if you are only there for a night!
- Also Known As:
- Goodway Hotel Batam
- Goodway Hotel - Batam Indonesia
- Official Description (provided by the hotel):
- Goodway Hotel is a 4-star business-class hotel located in one of the most exciting and vibrant places in the Riau Islands - Batam, Indonesia.Situated along the main thoroughfare in downtown Nagoya only walking distance to Nagoya Hill shopping mall and Nagoya Shopping complex.Goodway Hotel offers full amenities to help the busy traveler conduct business and relax after a hard day’s work. The distinctively welcoming ambience is our hallmark of personal service and hospitality. ... more less
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