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“Loved it!” 4 of 5 stars
Review of Goodway Hotel - Batam

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Goodway Hotel - Batam
3.5 of 5 Hotel   |   Jalan Imam Bonjol No. 1 | Batam Island, Nagoya, Riau Islands Province 29432, Indonesia   |  
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Rp.415,000 (IDR)
Ranked #7 of 18 Hotels in Nagoya
Singapore, Singapore
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Loved it!”
4 of 5 stars Reviewed June 5, 2013 via mobile

We booked 2 Deluxe rooms on Vesak holiday for my in-laws and us 2 adts+ 2 chds. Arrived at about 1130am and the recept says rooms were not ready so we went out for lunch and some shopping. Came back about 230 recept says deluxe were fully booked so they free upgraded us to Junior Suite for both rooms!! It was gorgeous and bed was big enough to fit me,husband and 2 kids with some space left! There was bathtub. Wifi password was given to us upon check-in. For in-room and also lobby. Didnt work well at first so tried a few more times then it was okay. Pool was good not that big but kiddy pool was next to it. Breakfast was great! Many varieties. Mix of western and asian. Egg station was great. Kids breakfast was 40000 (Sgd5) which was cheap for what you're having. Check out was fast. No hassle. Will definitely stay again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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142 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Jurong West, null, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stay this hotel from 24 may 2013 ~ 26 may 2013. If you choose the cheaper ( budget ) room like i did , you will most likely be thrown to NORTHWING which is 5min walk away from lobby. No window, no balcony no sightseeing. I not complaining. As it doesn't really bother me. As long the room does not have roaches.

However , one thing does bother is that , the wifi is very slow and often timeout at time. So if wifi is important to you , skip this hotel.

The breakfast spread is pretty much standard and sure to fill your stomach.

Once again , it not really convenient to walk to nagoya. you got to figure your way.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 7, 2013

I booked a room, and it came wout windows. Nevertheless, we spent the whole day outdoors so it was not a prob. Very helpful butler showed us our room,n yes it took us about 10min to reach as ours was the northwing area. Toilet was clean although flush was not working properly. Aircon was not that cooling,we called the maintanence but he didnt show up after 45min so we left the room. Breakfast buffet was okay. Very near to Avava Mall n Nagoya hill mall. Will stay here again next time.

Room Tip: Ask for room near hotel reception or you will have to walk a distance.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 31, 2013

book 3 rooms for a family trip. Each room with different experience/ambience.

Hotel is undergoing a make-over so kindly request for the new room for a better stay. Unfortunately i had the stay in the old one where not only does it stink but the room has no windows or proper ventilation. Noise level for this room is very bad too as the very next room due to the renovation nextt door. Best if the hotel were to not give this room to guests where the renovation is taking palce.

Service staff wasn't very helpful too. Encountered numerous issue and assistance will take very long(30 mins).Get lockout of our room a couple of times due to the faulty card and each time will have to chase them to send someone asap. It happen for all our 3 rooms too. Something they should look at.

Location is conveniently 10 mins walk away from Nagoya hill. Breakfast buffet is ok. My parents got the new room and it was way better so maybe in the future i think this might be a good value for money hotel.

Room Tip: Ask for the Renovated rooms
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  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome, Italy
Top Contributor
81 reviews 81 reviews
32 hotel reviews
Reviews in 42 cities Reviews in 42 cities
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed March 16, 2013

The hotel is quite large and located at a walking distance from the Nagoya Hill shopping mall (even if the walking is not interesting at all).
The major problem with this hotel is the bad smell in the corridors and in some of the rooms. Our room was not too bad (even if the bad smell was also there and the carpet was very dirty) but our friends got a room with an excessive smell of smoke. When we raised the issue at the reception, asking for a non-smoking room, they told us that all their rooms are smoking!?!
Probably we got the worst rooms in the hotel, located in the worst part (actually we pick a very good fare). But even looking at the renovated parts the impression is still about a lack of cleaniness.
Breakfast is quite good, even if surprisingly (but not much, having seen this all over Indonesia) the fruit side is poor.

Room Tip: Avoid room 1012 and North Wing in general.
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Nagoya hotels

Perth, Australia
Top Contributor
51 reviews 51 reviews
27 hotel reviews
Reviews in 28 cities Reviews in 28 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 15, 2013

This hotel has quite a large and grandious feel when entering the foyer. Friendly and relaxed staff, excellent room service, nice pool, restaurant and bar. Short walk to the Nagoya Entertainment District which is a fun night out and short taxi ride to some good eateries. The room service menu is reasonably priced and the food is great.

Room Tip: Rooms facing the pool can be noisey during the day with kids playing in the pool. Rooms facing the c...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Top Contributor
85 reviews 85 reviews
60 hotel reviews
Reviews in 40 cities Reviews in 40 cities
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 7, 2013

A very nice, clean and friendly hotel though in need of renovation. Very spacious reception area which is also "smoker-friendly" with friendly staff. Good facilities - pool, sauna, gym bar etc. The room was spacious but no WiFi service available except in the lobby area. A decent selection for breakfast with a small area for non-smokers that was a distance away from the food area. Again very "smoker-friendly". The next morning my Credit Card issuing bank emailed me to confirm if my credit card was used for puchases in Singapore, California and 2 in France that morning. This was the very card I used the previous evening for checking-in and had not used in the previous 3 weeks. The General Manager assured me that this had never happened in the 5 years he had been there and promised to investigate and revert asap.

Room Tip: Pretty quiet especially at night.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Goodway Hotel - Batam

Address: Jalan Imam Bonjol No. 1 | Batam Island, Nagoya, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Nagoya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Goodway Hotel - Batam 3.5*
Number of rooms: 268
Official Description (provided by the hotel):
Best Hotel Located At The Heart of the City's Premier Shopping & Entertainment District. Nestled in the vibrancy of the famous Nagoya Hill area, Goodway Hotel Batam is located in close walking proximity to the premier shopping and entertainment district. It offers you accommodation with a comfortable, warm and relaxing ambience. Whether you are on a business trip or leisure, we are dedicated to make your stay a delightful and unforgettable one. Goodway Hotel Batam conveniently features 268 rooms and suites along with full amenities, warm personal services and hospitality. As one of the Top M.I.C.E Hotels in Batam Archipelago Island, Goodway Hotel Batam offers you meetings and wedding venues up to a capacity of over 1000 people. Meetings and wedding occasions at Goodway Hotel are fully supported by our catering and banquet team, who will ensure everything you need for an exquisite occassion will suit your taste and budget. Selection of authentic Japanese fare, Indonesian dishes and Asian cuisines awaits you at our restaurants and bars, passionately made by the expert chefs. Goodway Hotel Batam also offers access to the nearby Nagoya Shopping Mall and "Kampong Bule" for night entertainment and other Fast food establishments surrounds the hotel. ... more   less 
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Also Known As:
Goodway Hotel - Batam Indonesia

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