book 3 rooms for a family trip. Each room with different experience/ambience.
Hotel is undergoing a make-over so kindly request for the new room for a better stay. Unfortunately i had the stay in the old one where not only does it stink but the room has no windows or proper ventilation. Noise level for this room is very bad too as the very next room due to the renovation nextt door. Best if the hotel were to not give this room to guests where the renovation is taking palce.
Service staff wasn't very helpful too. Encountered numerous issue and assistance will take very long(30 mins).Get lockout of our room a couple of times due to the faulty card and each time will have to chase them to send someone asap. It happen for all our 3 rooms too. Something they should look at.
Location is conveniently 10 mins walk away from Nagoya hill. Breakfast buffet is ok. My parents got the new room and it was way better so maybe in the future i think this might be a good value for money hotel.
- Official Description (provided by the hotel):
- Goodway Hotel is a 4-star business-class hotel located in one of the most exciting and vibrant places in the Riau Islands - Batam, Indonesia.Situated along the main thoroughfare in downtown Nagoya only walking distance to Nagoya Hill shopping mall and Nagoya Shopping complex.Goodway Hotel offers full amenities to help the busy traveler conduct business and relax after a hard day’s work. The distinctively welcoming ambience is our hallmark of personal service and hospitality. ... more less
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- Also Known As:
- Goodway Hotel - Batam Indonesia