We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel” 4 of 5 stars
Review of Goodway Hotel - Batam

Save Saved
You added Goodway Hotel - Batam to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Goodway Hotel - Batam
3.5 of 5 Hotel   |   Jalan Imam Bonjol No. 1 | Pulau Batam, Nagoya, Riau Islands Province 29432, Indonesia   |  
Hotel amenities
Ranked #4 of 14 Hotels in Nagoya
Jakarta, Indonesia
Top Contributor
75 reviews 75 reviews
52 hotel reviews
Reviews in 36 cities Reviews in 36 cities
55 helpful votes 55 helpful votes
“Very nice hotel”
4 of 5 stars Reviewed March 7, 2013

A very nice, clean and friendly hotel though in need of renovation. Very spacious reception area which is also "smoker-friendly" with friendly staff. Good facilities - pool, sauna, gym bar etc. The room was spacious but no WiFi service available except in the lobby area. A decent selection for breakfast with a small area for non-smokers that was a distance away from the food area. Again very "smoker-friendly". The next morning my Credit Card issuing bank emailed me to confirm if my credit card was used for puchases in Singapore, California and 2 in France that morning. This was the very card I used the previous evening for checking-in and had not used in the previous 3 weeks. The General Manager assured me that this had never happened in the 5 years he had been there and promised to investigate and revert asap.

Room Tip: Pretty quiet especially at night.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

87 reviews from our community

Traveler rating
    10
    28
    22
    17
    10
See reviews for
20
15
7
21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Any
English first
Singapore, Singapore
Top Contributor
216 reviews 216 reviews
107 hotel reviews
Reviews in 78 cities Reviews in 78 cities
259 helpful votes 259 helpful votes
4 of 5 stars Reviewed February 18, 2013

This hotels offers excellent value. It is an old hotel and probably needs renovation, but the rooms are spacious and clean, with plenty of plugs, lighting, facilities and good bathroom. The minibar prices are reasonable. The hotel houses a health club with a tropical swimming pool, sauna and hot tub (although the hot tub needs to be cleaned!!). The included breakfast buffet is excellent. The location is perfect, within walking distance to restaurants, convenience shops, bars and the mall. In my opinion, this is the best value in Batam. The staff is very corteous (although they could not find a plug adaptor) and friendly.

Room Tip: If you need a taxi, do not take the hotel taxi, nor the taxis sitting next to the hotel, as they wil...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 30, 2013

Went there for 2 nights. The hotel location is walking distance to all this handbags shops also nearby nagoya hill mall. Not much thing to do in Batam itself, but the hotel provide lot of amenities such as swim pool, sauna, jacuzi, gym etc. All of it are functioning and not by the name only. The staff are helpful and response are great.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 25, 2013

Stayed in Sep 2012 for 5 nights. Very nice hotel & excellent service. Staff are very courteous & accomodating. Changed my room twice upon request. Service is very fast & efficient. Also bang opposite the main club area. Would definitely go again. This is all on top of not having to pay, as the free stay was part of a promotion from a vacation club.

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 2, 2013

Thank God, we stayed at this hotel for 1 night otherwise will request to transfer to another hotel.

First thing when I check in to any hotel I will check the toilet first. So thats where my nighmare started...The toilet is dirty, stains everywhere, dare not to bath in the bath tub when I see how dirty the bath tub is. The towel is very black and luckily I brought extra towel.

The living room is okay, but the bedroom is uncomfortable...carpet with stains. The pillow case doesnt look clean very yellowish.
No slippers and tissue box. I have to call to request one. It took so long to deliver to us.

The breakfast so chaotic. We have to queue very long and it is very small.

The food...prefer to eat ourside.


Plus point : near to Nagoya Hill shopping Centre (10 mins walk)
Free wifi.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 26, 2012

Dirty n stained bed sheet and pillow case. Staying in room 1014 on 26th dec 2012. Terrible place with dead cockroach on the floor. Sad to know tht this hotel deserve a 4 stars. The price paid is not worthy

  • Stayed December 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 16, 2012 via mobile

Went to holiday inn for 3 days 2 nights at waterfront, From there we went tO harris hotel at batam centre. We were trying to extend our visit at harris but there's no more vacancy.. So we went to the travel agency at batam ferry terminal to find any available hotels but all are fully booked as we wanted to stay 1 more extra night at any five/four star hotel, the travel agency recommended "goodway" and told us it is a four star hotel. So we paid n check out from harris hotel at 2pm. We went shopping till 11pm and reached "goodway" around 11.20pm..


I must say, i was not impressed when i reached the hotel as im used to 4 and 5 star hotel which is up to my expectation. To go to the room we had to go round three times as the hallway is so long and keep turning. Finally we reached our room at the end of the hallway.. I was disgusted with the smell coming out from the room when i entered it.! The decorations are so old that i wonder if i travel back in time? And thing is , the shoe closet is seriously behind the door, and if u open the closet to put in shoes, people have to wait outside the room as the door cant be open!! The tv is so small n old square box tv, like hello, we r living in a modern age, n here u r with an old tv set like its from the 90s? Even the furniture is old and ugly!!! Lucky we reached there nearly midnight and stayed there till 9am!!!

The toilet is seriously disgusting tO the max!!!! It is so dirty and rusty and old that i feel threaten to even step in it!! Had to wash the whole toilet and so many brown gunk came out from the toilet bowl rim on the floor that i nearly cried with disgust as i dont know if it's waste or what!!!!!!!!!! The shower and water smelled of rust and there is no hot water!! I had to hOld my urine and not shower and just go to sleep, in the morning, i had to wipe myself with bottle water filled with my own body soap n wipe myself clean with wetwipe as im too disgusted to go in the toilet!

The room's air conditioner is noisy it sounded like a clock bell! The bed is yucky! The blanket have a brown stain!! U shd just closed down this hotel business and demolish it!! Worst hotel i ever been too!!! And i nearly cried from disgust and irritated from this junk hotel!!!! No wifi at all, lousy, and dusty!!! The carpet have a wet musty smell, the tap water smell of rust when i was brushing my teeth in the morning that i nearly gagged and had to use my bottle water to rinse out my toothpaste n wash my face as i dont trust the rusty smelling water which made me gagged!!!

Dont EVER come to thIs hotel as you will seriously regret it!!! Better off with holiday inn at waterfront and harris at batam centre.! I will nvr go again even if it's free and till now i'm cursing the travel agency for recommending this hotel.!! Thank god we stayed there less then 12 hours or i will die of misery!!!!!

Unlike holiday inn and harris, this hotel is so smelly and musty!! Holiday inn and harris have a nice touch of orange and lemon aromatherapy permeates through the entire hall, lobby, and room!! Unlike goodway, it is so stinky!!!!!!!!

  • Stayed December 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Goodway Hotel - Batam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Goodway Hotel - Batam

Address: Jalan Imam Bonjol No. 1 | Pulau Batam, Nagoya, Riau Islands Province 29432, Indonesia
Location: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nagoya
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #4 of 14 Hotels in Nagoya
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Goodway Hotel - Batam 3.5*
Official Description (provided by the hotel):
Best Hotel Located At The Heart of the City's Premier Shopping & Entertainment District. Nestled in the vibrancy of the famous Nagoya Hill area, Goodway Hotel Batam is located in close walking proximity to the premier shopping and entertainment district. It offers you accommodation with a comfortable, warm and relaxing ambience. Whether you are on a business trip or leisure, we are dedicated to make your stay a delightful and unforgettable one. Goodway Hotel Batam conveniently features 268 rooms and suites along with full amenities, warm personal services and hospitality. As one of the Top M.I.C.E Hotels in Batam Archipelago Island, Goodway Hotel Batam offers you meetings and wedding venues up to a capacity of over 1000 people. Meetings and wedding occasions at Goodway Hotel are fully supported by our catering and banquet team, who will ensure everything you need for an exquisite occassion will suit your taste and budget. Selection of authentic Japanese fare, Indonesian dishes and Asian cuisines awaits you at our restaurants and bars, passionately made by the expert chefs. Goodway Hotel Batam also offers access to the nearby Nagoya Shopping Mall and "Kampong Bule" for night entertainment and other Fast food establishments surrounds the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Agoda, Tingo, HostelBookers, Hotels.com, Odigeo and Venere so you can book your Goodway Hotel - Batam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Goodway Hotel - Batam Indonesia

Owners: What's your side of the story?

If you own or manage Goodway Hotel - Batam, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.