This is the sign beside the main entrance of the hotel. I can only imagine the number of complaints they got from guests before they put up the sign.
I got a junior suite for the space. The room is big, but the furniture is a little dated and the room feels more like a 1 star extended stay america type. the toilet was not exactly the cleanest but still usable
Breakfast was quite bad. Perhaps its the holiday weekend, and the lack of staff. A boy not more than 14 years old was cooking the eggs and managed to killed everyone's impression of eggs. But he is not to blame. he is clearly not old enough to work.
We left a wallet in the safe and checked out. Went to the shopping mall and realised and came back to the hotel. Told the receptionist. She called housekeeping and we had to wait 10 min in the lobby before we could go upstairs. Once upstairs, the wallet was found and the money intact. However, we realise that the staff looked really nervous. thats when i realise the money while there has been moved from one compartment to another. The staff clearly removed the money from the wallet and had to put it back as we came back. thats when we realised why we needed to wait 10 min in the lobby.
There are plenty of hotels out there with better service and hopefully more honest. this is clearly not a four star hotel.
- Also Known As:
- Goodway Hotel Batam
- Goodway Hotel - Batam Indonesia
- Official Description (provided by the hotel):
- Goodway Hotel is a 4-star business-class hotel located in one of the most exciting and vibrant places in the Riau Islands - Batam, Indonesia.Situated along the main thoroughfare in downtown Nagoya only walking distance to Nagoya Hill shopping mall and Nagoya Shopping complex.Goodway Hotel offers full amenities to help the busy traveler conduct business and relax after a hard day’s work. The distinctively welcoming ambience is our hallmark of personal service and hospitality. ... more less
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